Steve Lewis Subaru

I spent a considerable amount of time shopping and while I won't mention the name of a dealership that was closer to my home, Steve Lewis Subaru follwoed through on what they said they would do. The level o I won't mention the name of a dealership that was closer to my home, Steve Lewis Subaru follwoed through on what they said they would do. The level of professionlism as well as the overall atmosphere at the dealership was a refreshing change. More

An initial search of the websites of Subaru dealers in my area indicated that the pricing of a 2010 Forester was about the same all over. Therefore, I was very upfront with the dealers that I spoke with -- area indicated that the pricing of a 2010 Forester was about the same all over. Therefore, I was very upfront with the dealers that I spoke with -- I would purchase from the dealer who would give me the best price on my trade. Mike and John greatly exceeded my expectations regarding trade-in value. They also made the extra effort to locate the exact vehicle that I wanted in my first choice of color. Most important, they made car-buying a relatively stress-free process. More

The staff at Steve Lewis Subaru was very friendly and down-to-earth; not your usual fast-talking salesmen. I had Todd was my salesman and he was very helpful at directing me towards a reliable vehicle th down-to-earth; not your usual fast-talking salesmen. I had Todd was my salesman and he was very helpful at directing me towards a reliable vehicle that meets my needs. When there were complications with getting my vehicle Todd was quick to respond and find out the problem, so as to get me driving my new car in a timely fashion. More

Before I went to Steve Lewis, I went to another dealer in the area. They were very high pressure and not as friendly. Steve lewis Suburu was a great experience. Dave the salesperson, went out of his way the area. They were very high pressure and not as friendly. Steve lewis Suburu was a great experience. Dave the salesperson, went out of his way to help, but in a very relaxed manner. Everyone at the dealership was equally as friendly and helpful. Since I bought my vehicle, I have been back for service and again Dave went out of his way to see that my car was given the best service. The service department was also very nice. I have already shared my positive experience with my co-workers, and one is going to go there to inquire about a purchase. I gave the rating because this experience was really the way I like to be treated, and even though I was not purchasing a new car, I felt that my business was appreciated and I can not imagine a better experience when purchasing a car. More

Myron is a very pleasant young man, and the entire staff made buying the car an easy experience. The financial guy was also pleasant and didn't push absurdly hard about the packages. I do wish I'd thoug made buying the car an easy experience. The financial guy was also pleasant and didn't push absurdly hard about the packages. I do wish I'd thought to drive this particular car before I bought it because there's a slight clunking noise with the brakes that is irritating in a new car. That was my oversight, though -- not the fault of the staff. I'll be glad when Steve Lewis Subaru moves to its new location, since getting in and out of there is a particularly fun experience. -- Nancy More

Todd Gerry, the Sales Consultant was friendly, respectful, informed, laid-back not pushy which works for me. He went out of his way to get the information I wanted on the car the dealership was s respectful, informed, laid-back not pushy which works for me. He went out of his way to get the information I wanted on the car the dealership was selling as well as another used car I was looking at. The terms of the sale, including service agreement, shuttle service option and loaner car if my car needs to be in their shop someday are extras that made a difference in my deciding to buy the car there. The managers who dealt with price and loan options were also respectful and informative and willing to work with me to make the deal worth my while. I am very please with the experience I had with everyone at Steve Lewis Subaru. More

Working in the hill towns of MA can be taxing in the winter time. Knew it was time for an all wheel drive I can depend on to get me through tough winter drives. I did my online researched and discovered winter time. Knew it was time for an all wheel drive I can depend on to get me through tough winter drives. I did my online researched and discovered a few potential vehicles that fit my prerequisites. So I went down King St. in Northampton to all the Lia Dealerships, and no one bothered to come out and assist me, even when I was there for a good 20 minutes. That put me off, and decided to check out Steve Lewis Subaru on Damon Rd. Within the first 5 minutes, I was greeted by Dave Hanks. He proceeded to assist me in a way where I felt incredibly comfortable, and completely in control. He showed me a Subaru Forester with all the "bells and whistles" as they say, and informed me of every little aspect of a car I wouldn't think to ask, but would wonder about later. I loved the vehicle, but didn't want to settle so easily. Decided to check out Bertera Subaru in West Springfield, where I was also greeted within the first 5 minutes, but definitely felt pressured and pushed around, to the point where a dealer was trying to convince me to buy a car I had no intention of wanting. I went back to Steve Lewis Subaru (where they remembered me), Dave was busy, but a number of other employees stepped up to the plate and assisted me in taking another test drive and answering every question I posed. So, right then and there, knowing this was the car I wanted and the dealership I felt deserved and earned my business, I went with the 2008 Subaru Forester X Premium. They offered a fair trade-in value for my 2002 Honda Civic, the negotiations on a price were game-free, the paperwork was painless, and they offer free tires for life if you choose their dealership to do all your vehicle servicing. Concluding, this was the best car shopping experience I've ever had, and I thank Dave Hanks for making it that. And when I went to pick up my car yesterday, they informed me that my monthly financing amount decreased 5 bucks. Every little bit counts, and I was happy the folks at Steve Lewis Subaru went above and beyond to deliver solid and exceptional customer service. More

Everyone at Steve Lewis, especially David Hankes have always been amazing! My experience has been hassel free and the best car buying experience that I have ever had! I tell all of my friends and famil always been amazing! My experience has been hassel free and the best car buying experience that I have ever had! I tell all of my friends and family about this wonderful dealership and the fabuous car I am fortunate enough to drive!!! I love my new Forester, Steve Lewis Subaru and my friend, David Hankes!!!! I will be a loyal customer 4-Life! Jude McGowan More

I've been dealing with Steve Lewis for at least three cars purchased. The dealership is always clean, everyone is friendly. As far as the service dept. they go out of their way to accom. you. THe salesme cars purchased. The dealership is always clean, everyone is friendly. As far as the service dept. they go out of their way to accom. you. THe salesmen go out of their way to make buying a car as easy as possible and you can deal with them. As far as Subarus go-I wouldn't drive any other car. More

We took delivery of a 2010 Forester 10/08/10. We had a vehicle particulary equipped in mind and David Hanks was professional and extremely courteous as he located the vehicle we wanted very quickly. The vehicle particulary equipped in mind and David Hanks was professional and extremely courteous as he located the vehicle we wanted very quickly. The whole purchasing experience was exceptional and very buyer-friendly. Derrell & Gail Smith More