Steve Lewis Subaru
Hadley, MA
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I am nearly 70 years old and in all the time I have been on this planet, I have only encountered three sales personnel I would recommend to others. Myron Callender is among the very best for simple, yet unc on this planet, I have only encountered three sales personnel I would recommend to others. Myron Callender is among the very best for simple, yet uncommon reasons. Myron possesses a rare quality in sales personnel: integrity. He couples this with considerable patience, helpfulness, and a very engaging personal manner. When I pestered Myron with a variety of specifics, he pleasantly and industriously dealt with each of them. Despite my suspicion I was giving him a difficult time, at no point was that apparent in Myron's manner or responses. Myron is an exceptional young man and just the kind of salesman to whom I will send my friends and others. Further, I anticipate that anyone who deals with Myron will come away with the same positive impressions that I have gleaned. Now if only we could get Myron to share his attitude and approach with bankers, insurance executives, and CEOs, what an improved country this would be. I recognize that this recommendation may seem too positive to be believed. In the spirit of science, I would recommend that you put it to the test. Stop by Steve Lewis Subaru and seek Myron out yourself. More
The sales person was assertive and not pushy, did find the vehicle that was wanted and did correct the few difficulties there were after the sale. If the dealer location had more visitor parking space, t the vehicle that was wanted and did correct the few difficulties there were after the sale. If the dealer location had more visitor parking space, that would be helpful. The service department is effective and friendly. More
We are so pleased to have found Steve Lewis Subaru dealership. We'd shopped around, with little response from our local dealer. The minute we arrived at Steve Lewis Subaru, we were greeted in a friend dealership. We'd shopped around, with little response from our local dealer. The minute we arrived at Steve Lewis Subaru, we were greeted in a friendly manner & taken seriously as potential buyers. We were purchasing our 9th Subaru so we knew what we wanted & got exactly that! The whole process was made so easy by Dave. There was no pressure to buy; just the facts, once we told him we were looking for a manual, 5 speed, 2011 Forester, he kindly offered to order one for us. But we were fortunate in that the Forester they had available in the lot...was a perfect match with our needs! Dave arranged everything for us, with no fanfare, but a true sense of customer appreciation & respect. He is clearly the salesperson for us. He listened & came through for us during the purchasing process. We were so impressed with his honesty, the very reasonable price, and the support we received from all of the Steve Lewis staff we came in contact with. From the minute we walked into the showroom until a few days later when we picked up the car, we felt Dave's knowledge & experience in each transaction. Steve Lewis Subaru made a potentially stressful time, that of buying a new car, as easy & painless as possible. Most importantly, they knew we were BIG Subaru fans already, so the "sell" was easy, friendly & made for an exciting experience. Even though we were new customers at Steve Lewis, we were treated like good friends. We've been recommending Steve Lewis Subaru to all of our friends in the Berkshires...it's definitely worth a short trip over the mountainfor this type of exceptional service! Thanks to David Hanks & all of the team at Steve Lewis Subaru for making our new Forester purchase a wonderfully positive experience! When we need another Subaru, we'll be back! Patricia & Franco Pellegrino PS: The 2011 Forester has surpassed our expectations! A wonderful ride. Loving it! More
Although this dealer is small in size, they are big in customer satisfaction. Their sales staff, management, and service personnel are extremely knowlegeable and friendly. We felt at home with no high pr customer satisfaction. Their sales staff, management, and service personnel are extremely knowlegeable and friendly. We felt at home with no high pressure sales tactics. Not only were they responsive to our new car needs but they were willing to negotiate price in a friendly and fair manner which delivered a competitive price which was unbeatable. This is the second car our family has purchased at this dealership. After the sale the service department has always taken care of our vehicles in a professional manner. We intend to continue to use their service department for all of our cars.We especially appreciated Todd Gerry, our sales associate. He made our experience pleasureable and reinforced the reasons we will continue to purchase our cars at Steve Lewis Subaru. He is extremely low key and serves the customer's needs.It was well worth traveling a little bit further from Springfield, MA area to purchase our vehicle and I would highly recommend them to anyone. More
This was a wonderful place to buy a car. They were not pushy and worked with you. They were always friendly and were not the typical car salesmen. I got a great car at a great price. I took my time when l pushy and worked with you. They were always friendly and were not the typical car salesmen. I got a great car at a great price. I took my time when looking and waited until the time was right. I got all the options that I wanted in a car and more. I did not feel like I was pushed into a deal that I did not want. More
This was the best new car purchase I have ever experienced. Friendly, helpful, thorough and an overall pleasant experience. I would recommend this dealer and the Subaru Outback to any one. From th experienced. Friendly, helpful, thorough and an overall pleasant experience. I would recommend this dealer and the Subaru Outback to any one. From the time I walked into the dealership to the time I drove my new car off the lot I felt not pressure and every question was answered thoroughly and completely. Dave More
Todd was great, very straight forward and forthcoming with the information I needed. I also had a two-year old in tow at all visits and he was graciously entertained by Todd with balloons, markers etc. with the information I needed. I also had a two-year old in tow at all visits and he was graciously entertained by Todd with balloons, markers etc. Todd answered all my questions and found the exact car I wanted. I never felt pressured and the entire transaction was easy and timely. This was the third Subaru I've purchased from SLS which speaks for itself. More
I spent a considerable amount of time shopping and while I won't mention the name of a dealership that was closer to my home, Steve Lewis Subaru follwoed through on what they said they would do. The level o I won't mention the name of a dealership that was closer to my home, Steve Lewis Subaru follwoed through on what they said they would do. The level of professionlism as well as the overall atmosphere at the dealership was a refreshing change. More
An initial search of the websites of Subaru dealers in my area indicated that the pricing of a 2010 Forester was about the same all over. Therefore, I was very upfront with the dealers that I spoke with -- area indicated that the pricing of a 2010 Forester was about the same all over. Therefore, I was very upfront with the dealers that I spoke with -- I would purchase from the dealer who would give me the best price on my trade. Mike and John greatly exceeded my expectations regarding trade-in value. They also made the extra effort to locate the exact vehicle that I wanted in my first choice of color. Most important, they made car-buying a relatively stress-free process. More
The staff at Steve Lewis Subaru was very friendly and down-to-earth; not your usual fast-talking salesmen. I had Todd was my salesman and he was very helpful at directing me towards a reliable vehicle th down-to-earth; not your usual fast-talking salesmen. I had Todd was my salesman and he was very helpful at directing me towards a reliable vehicle that meets my needs. When there were complications with getting my vehicle Todd was quick to respond and find out the problem, so as to get me driving my new car in a timely fashion. More