Steve Lewis Subaru
Hadley, MA
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Very friendly and willing to work around my difficult schedule! They were willing to work with me primarily over the phone as my old car had been totaled in an accident and I wanted to decrease the amou schedule! They were willing to work with me primarily over the phone as my old car had been totaled in an accident and I wanted to decrease the amount I of trips I would need to take to the dealership. More
John is not your average salesman. That was at least my experience when I purchased my new car from him last week. I was lucky enough to deal with a great guy! I have always been distrustful of salesmen, e experience when I purchased my new car from him last week. I was lucky enough to deal with a great guy! I have always been distrustful of salesmen, especially car dealers but this time I was surprised to see that contrary to my expectations, honesty and integrity were part of this transaction! Have I mentioned a commitment to customer service? I knew exactly what I wanted when I walked through the doors having done a lot of research online, but I was pleased to see that John exceeded my expectations with his careful listening, over-time commitment and deep understanding of my situation. At no time did I feel pressured or distrustful. He was extremely respectful and really caring. After hours of negotiations and tons of questions I got the car I wanted with all the options I hoped for. Simply put, john is awesome! More
Even though I was not easy customer John took very good care of me and I got a great car Subaru Legacy. John was very knowledgeable he answer any questions I had . He made the experience strees free .He he care of me and I got a great car Subaru Legacy. John was very knowledgeable he answer any questions I had . He made the experience strees free .He helped with my entire decison making progress.He listened to my needs and found the perfect car for me. I would recommend asking for him if you are looking for some one that will be dependable and answer any questions you may have along the way.It was pleasure to deal with him. More
We were very pleased with the entire process of buying a car from Steve Lewis Subaru. John didn't pressure us in any way. This is the second vehicle we have bought at this dealership and would feel perfect car from Steve Lewis Subaru. John didn't pressure us in any way. This is the second vehicle we have bought at this dealership and would feel perfectly comfortable recommending them to our friends. More
My experience at the dealership was outstanding and actually pleasant. John was vey accommodating and informative and made my wife and I feel very at ease and comfortable with our decisions. John was v actually pleasant. John was vey accommodating and informative and made my wife and I feel very at ease and comfortable with our decisions. John was very friendly and I would strongly recommend my friends and relatives visit Steve Lewis and ask for John Arcadia. I would definetly go back and look for another new vehicle very soon! Thanks for everything. More
I worked extensively with Todd to find the right car for me, at the right price. Coming from out-of-state to start a new job and buy my first car added to the stress of car shopping, but Todd and the rest me, at the right price. Coming from out-of-state to start a new job and buy my first car added to the stress of car shopping, but Todd and the rest of the staff at Steve Lewis worked with me to make sure I got exactly what I needed. I could not be happier with my experience at Steve Lewis or my new car. More
I had a wonderful experience at Steve Lewis Subaru. It was my first time buying a car, and the entire staff made me feel comfortable and at ease. My salesman, Larry, was extremely friendly and funny. He was my first time buying a car, and the entire staff made me feel comfortable and at ease. My salesman, Larry, was extremely friendly and funny. He was very attentive and didn't pressure me at all. I felt like everyone was working really hard and wanted to do their best. I would recommend this dealership to anyone who is looking to buy a car. More
Myron was extremely patient and professional w/ my elderly mom, who was purchasing a vehicle. He was always polite and worked out a decent price for us. Also, when we went back to pick up the vehicl elderly mom, who was purchasing a vehicle. He was always polite and worked out a decent price for us. Also, when we went back to pick up the vehicle, he spent a long time helping her get settled into the vehicle and explained everything to her so she would be comfortable. Tom from the business office was also professional and easy to work with. My only real complaint is that when we asked about financing rates we were given a low figure, but then when we went to do the paperwork it was a much higher rate, the discrepancy being explained as the difference between purchasing a new car vs a used car. That should have been clarified ahead of time so it wouldn't have been an unpleasant surprise. More
Thanks to the outstanding service we received from the sales and staff at Steve Lewis Subaru in Northampton, Massachusetts, we are now happy owners of a brand new 2011 Subaru Outback. Please note, this d sales and staff at Steve Lewis Subaru in Northampton, Massachusetts, we are now happy owners of a brand new 2011 Subaru Outback. Please note, this dealership participates in the Costco Auto Program, which we highly recommend. We would especially like to thank Todd Gerry, Sales Consultant, for his outstanding sales expertise as well as his kind demeanor during our auto search. We would highly recommend purchasing a Subaru from Todd Gerry at Steve Lewis Subaru in Northampton, Massachusetts...great automobiles and great staff!!! More
Dave and Myron were very accommodating and informative sales people. They tried to find a way to get us the car we wanted from the array of available models of Foresters. Once identified with a determin sales people. They tried to find a way to get us the car we wanted from the array of available models of Foresters. Once identified with a determination that the desired color was not available on the lot, the service manager was able to locate the desired car on another lot. All in all my wife and I were very satisfied with the entire process. More