Steve Lewis Subaru

My wife and I visited this dealership with our two kids (ages 3 and 5). Car shopping with little ones is definitely a different experience. We test drove 3 cars, while exchanging car and booster seats alon (ages 3 and 5). Car shopping with little ones is definitely a different experience. We test drove 3 cars, while exchanging car and booster seats along the way. The sales staff was patient through our car seat relays and "deciding time" in the showroom. They offered us a variety of options as we decided between a Forester and an Outback. We were impressed as the entire Steve Lewis team worked to answer our quesions, obtain financing, and get us a great deal on a new Forester Limited. This experience was decidedly different from the last time we purchased a new car at a different dealership. We are definitely happy with the great hometown service that we received at Steve Lewis Subaru. More

This is my fifth Subaru and the 4 previous ones were from Bertera, which I made clear to the dealer. After much dickering, they were able to meet my price and put our future relationship ahead of the small Bertera, which I made clear to the dealer. After much dickering, they were able to meet my price and put our future relationship ahead of the small difference in price. To me, this shows that Steve Lewis is a company that values their customers and is not just out to "squeeze the customer dry." Everybody at the dealership was friendly and easy to deal with. Although I didn't necessarily want to take the car out for a test drive until I knew the bottom line, Myron suggested that I do so in case I might prefer the Impreza, a cheaper model. Again, to me, this shows that they are more concerned about meeting the customer's needs than making as much money as possible. I would highly recommend Steve Lewis to anyone and Myron was a pleasure to work with and was very knowledgeable, yet down-to-earth. I think the nicest thing about Steve Lewis was that it was more like the old mom-and-pop stores rather than the big corporations that aren't concerned about their customers. I have no doubt that when I eventually purchase my sixth Subaru, it will be at Steve Lewis. (and I am a hard customer to please!) More

I don't have anything bad to say about this dealership or the staff. My husband and I brought our kids with us and Larry and the staff at Steve Lewis couldn't have made the experience any better!! They put the staff. My husband and I brought our kids with us and Larry and the staff at Steve Lewis couldn't have made the experience any better!! They put a movie on their computers so my kids could have something to do and weren't bored. We will definitely recommend them to our friends and family.. Thank you so much Steve Lewis Subaru and Larry! More

My 84 year old dad went to Steve Lewis Subaru to have them diagnose his 2003 Forester, which had a transmission problem. Both the service and the sales department were great! They each took the time to e them diagnose his 2003 Forester, which had a transmission problem. Both the service and the sales department were great! They each took the time to explain to us the best options and didn't pressure us into making a decision. They were very friendly and helpful. Randy carefully and patiently explained what was wrong with the car and how much it would cost to fix it. John took us under his wing and took our needs and finances into consideration once we decided to trade up. We ended up with a good deal on 2009 Forester. John went out of his way to make sure that we got all the things we needed. Although the car didn't have a roof rack, he got us one. John even got me a "beep-beep" automatic door opener/lock for FREE ($150 value), which the previous owner had gotten rid of for an automatic start. Ok, I understand not wanting to get cold starting your car early in the winter, but John understood my need to HEAR the car lock and unlock. Randy got me a free new set of windshield wipers when I complained about some smearing when I cleaned my windows. Joe took care of the financing and made the change over effortless. All in all, it was a great experience! These guys have won my heart over to Steve Lewis (and even my dad thinks they're pretty good guys!). Thanks, Steve Lewis! More

Our experience with Steve Lewis Subaru was very positive. We came in with a pretty clear idea of what we wanted (new Forester). We received prompt attention, and John helped us to figure out any extras that We came in with a pretty clear idea of what we wanted (new Forester). We received prompt attention, and John helped us to figure out any extras that would fit our needs. He then had us out for a test drive, helped us through the purchase process and we had the car we wanted within a few short days. Everyone at the dealership was pleasant and friendly. An easy buying experience with none of the drawn-out haggling we usually encounter. I would recommend this dealership. More

My husband had filled out one of those internet search for a Subaru and John Acadia contacted us by phone. We were hesitant to drive from CT to Northhampton but my husband just liked his manner and had a for a Subaru and John Acadia contacted us by phone. We were hesitant to drive from CT to Northhampton but my husband just liked his manner and had a feeling we should give it a try. We're glad we did. John is a no pressure type of person, with a friendly, relaxed manner. He listened and understood/respected our bottom line price goal. The buying process was smooth, and I believe both parties came away with a "win". When we picked up the vehicle, it was ready with all accessories ordered so we didn't need to make another trip up. John took the time to go over the vehicle with us (in the cold!) to insure we understood what buttons did what, how to manipulate the seats, etc. We reviewed the owner's manual, and all other material pertinent to our vehicle. All in all, a good experience and a dealer we would have no problem referring other buyers to. More

We had a wonderful experience at Steve Lewis Subaru. Dave Hanks was very friendly, knowledgeable, helpful, took the time to walk us through every detail and to accommodate our needs. The whole process w Dave Hanks was very friendly, knowledgeable, helpful, took the time to walk us through every detail and to accommodate our needs. The whole process was simple,fast and pleasant! highly recommended More

Fantastic experience. Had been to another dealer in the area and had a very bad experience there. Walked into Steve Lewis, introduced to David Hanks and he helped me and answered every question I had. Thi area and had a very bad experience there. Walked into Steve Lewis, introduced to David Hanks and he helped me and answered every question I had. This was the absolute best car buying experience that I ever have had. More

I had a very positive experience working with Steve Lewis I had a very positive experience working with Steve Lewis Subaru and Todd Gerry and Randy Sefton in particular. They both went above and beyond in m I had a very positive experience working with Steve Lewis Subaru and Todd Gerry and Randy Sefton in particular. They both went above and beyond in making sure I was well taken care of under challenging circumstances with my previous car. I very much appreciated the straight forward and honest manner in which they assisted me in getting into a new car. I would strongly recommend considering Steve Lewis Subaru and Todd and Randy in particular if looking to purchase a Subaru. More

My experience with Steve Lewis Subaru was more than exceptional in every aspect, from my first contact after I requested a quote online, to the delivery of the vehicle. John took care of me from the b exceptional in every aspect, from my first contact after I requested a quote online, to the delivery of the vehicle. John took care of me from the beginning. I was very impressed with his knowledge of the vehicle, he showed me every little detail. He was very friendly and patient with me since buying a car is an important decision he didn't push me. The dealership was able to meet my needs in terms of financing which was great. They made every effort to get me into the car the same day (i leave an hour away), John even offered to drive back to my house with me to pick up the title of my car that i was trading in. It turned out that the title wasn't at my house (oops). John didn't make a big deal out of it when he really should have since i promised that i had the title. So basically John drove a couple hours under the snow for nothing and didn't get mad at me (now that is customer service). I will definitely recommend Steve Lewis Subaru to any one looking to get a Subaru in the Berkshires Area. More