Steve Lewis Subaru
Hadley, MA
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I went in and I knew exactly what I wanted and that's what I got. I am a very happy customer. Everyone there was very plesant and friendly. I would recommend this dealer to anytone. what I got. I am a very happy customer. Everyone there was very plesant and friendly. I would recommend this dealer to anytone. More
Among the three dealers I visited when shopping for my new car, this was the best experience. The salesman (Gus) was easy-going, personable, and knowledgeable. There was no pressure, and he went out of h new car, this was the best experience. The salesman (Gus) was easy-going, personable, and knowledgeable. There was no pressure, and he went out of his way to accomodate me while I made my decision. More
My fiance and I were looking for larger, safer vehicle better prepared for winter weather (AW/,4WD). We went out last weekend only after a little bit of research online and had no intent of buying right a better prepared for winter weather (AW/,4WD). We went out last weekend only after a little bit of research online and had no intent of buying right away. Stopping at Steve Lewis Subaru and meeting Todd was a great start to the whole experience! We loved the way Todd was so patient with us, he added no pressure, and was sincere in his questions about what we were looking for and getting to know us. Wee didn't feel like just "another number". The confidence he had in the Subara Legacy that we test drove was very impressive because it was exactly what we were looking for a Sedan, AWD, classy, and spacious! Noting even compared to the Legacy, we wanted to be open minded though but couldn't help finding us talking about the Subaru, as we drove other makes. The other sales reps were so friendly and up beat, and Joe the Manager was very thorough and patient with us and our family as well! Everyone had such confidence that we would love this car, and we DO! We can see ourselves coming back to Steve Lewis Subaru in the future and are recommending you to people we know! More
I understand the importance of this rating and give Steve Lewis Subaru a final rating of 5 as a result. Was it easy to buy this car? No. Has it ever been easy to buy a new car? No. As long as the buyer kno Lewis Subaru a final rating of 5 as a result. Was it easy to buy this car? No. Has it ever been easy to buy a new car? No. As long as the buyer knows that the dealer is not your friend, that he wants to sell high and you want to buy low, you'll be in a better frame of mind but still glad when the dealing is done. Due your homework with online trade-in values. We picked up the car a few days later. Hail damage was evident and only explained to us on the day of pick-up with a promise to have it repaired "like new." We drove off with our car feeling anxious as we were the ones taking the risk. Almost a week later the car was picked up at my place of business, repaired perfectly by an expert, inspected, and registration in place. Bertera, the other area dealer gave us a lower price but had a lower DealerRater score and that is important to us. We love our new Outback and plan to keep it a long time. More
Well, we came back with our son, who was buying his first car. He wanted a WRX, which are very hard to get hold of at the moment owing to the slow-down following the tragic events in Japan. Steve Lewis had car. He wanted a WRX, which are very hard to get hold of at the moment owing to the slow-down following the tragic events in Japan. Steve Lewis had none on the lot, but Joe (the manager) explained that he was prepared to swap for one. It took awhile, but on Monday our son drove his new red WRX home, and Joe even threw in a free spoiler, to make up for the long wait. Once again, Dave was wonderfully patient and thorough, covering every detail and making sure that our son understood the liabilities involved in driving such a fast car! Mike in the business office also explained the financing very clearly. Great experience, great team! Thanks, guys. More
Steve: I had a very positive experience with John from your sales staff. I think he had a good grasp of what I wanted out of a pre-owned vehicle and worked with me in order to achieve my goals. I am very your sales staff. I think he had a good grasp of what I wanted out of a pre-owned vehicle and worked with me in order to achieve my goals. I am very satisfied with my experience overall; and that , in part, was due to John's work (I guess every body from Lewiston , Maine isn't all that bad!). Keep up the good work. Thanks again, Marc Oldenburg More
Todd was fantastic. We have worked with him before so it was nice to have him be our contact again. He is always courteous and friendly and informed but best of all he is not "pushy". He listens and underst was nice to have him be our contact again. He is always courteous and friendly and informed but best of all he is not "pushy". He listens and understands what we are looking for and gives us alternatives and also the plain hard facts which sometimes means that what we want most is not available right now and explains why. All extremely helpful and we are very satisfied with the new car. More
The Service Dep't personnel who I have dealt with have been very friendly, courteous, knowledgeable and accomodating, My car was taken care within the time frame they gave me, and when done they took the been very friendly, courteous, knowledgeable and accomodating, My car was taken care within the time frame they gave me, and when done they took the time to explain what was done and why. My overall experience, this and previous times I've brought my car to be serviced, have been very very good. I will continue to bring my car for service to this dealer. More
My 2005 Subaru Legacy GT had a second Turbo replaced by this dealer. The gearbox selector then needed replacing and finally the remote key transmitter failed and had to be replaced. During all this acti this dealer. The gearbox selector then needed replacing and finally the remote key transmitter failed and had to be replaced. During all this activity the Service staff were friendly and helpfull. More
I received extremely professional and knowledgeable service from David Hanks at Steve Lewis Subaru while purchasing my new Forester. David patiently answered our questions and showed us several choice service from David Hanks at Steve Lewis Subaru while purchasing my new Forester. David patiently answered our questions and showed us several choices. He presented us with a car that completely exceeded my expectations and fit our budget. I would highly recommend David and the entire staff of Steve Lewis to any future buyer. More