Steve Lewis Subaru

The experience was "all about us"! Our salesman, John Acadia, was thorough. He made sure all of our questions were answered and we got more car than we had planned on for a lower price tha salesman, John Acadia, was thorough. He made sure all of our questions were answered and we got more car than we had planned on for a lower price than expected! We will definitely go back there, not just for another vehicle, but to have our wonderful 2011 Subaru Forester Turbo serviced for many years to come. The whole team was great & made us feel like we were family! More

We recently traded in our old Subaru for a new one at Steve Lewis Subaru. John Acadia was the salesperson we dealt with. He took us for a test drive and explained all the features on the dashboard to u Steve Lewis Subaru. John Acadia was the salesperson we dealt with. He took us for a test drive and explained all the features on the dashboard to us. It was a pleasant buying experience and we will be going there for service in the future. More

I stopped at Steve Lewis Subaru after seeing one of its fresh flower-bedecked Foresters leading the annual Bridge of Flowers race in Shelburne Falls. Steve Lewis Subaru was one of the sponsors of the race fresh flower-bedecked Foresters leading the annual Bridge of Flowers race in Shelburne Falls. Steve Lewis Subaru was one of the sponsors of the race this year. I pointed to the Forester and said to a friend "I want that car". The following day, as I was pricing used cars in Northampton lots, my vehicle, with 156,000 miles on the odometer, broke down and had to be towed back to Shelburne Falls. I always purchase used cars and with that goal in mind drove to Steve Lewis Subaru in a borrowed car the following day. I fully intended to look at used cars, not necessarily to buy anything. I sought out Todd Gerry who I have known for many years. Without the slightest "push" from him I decided to purchase a brand new Forester. Probably a bit shocked at the short amount of time that had passed between my entering the dealership and committing to the puchase, Todd was great to work with as was Myron and everyone else I interacted with that day and the next day when I picked up the car. Arranging financing was easy as was every other part of the transaction. I would highly recommend Steve Lewis Subaru....and Todd... and already have! The only real problem I encountered was the dealership location. Getting into traffic on Damon Road is, quite frankly, a bad dream. I have heard that the dealership my be relocating soon and I hope that rumor is true. Susan Shauger Buckland More

In the past 10 years I have enjoyed the confidence and reliability of the Subaru Outback wagon. In 2008 I bought my 2nd one and Todd provided outstanding customer service. His extensive knowledge of the reliability of the Subaru Outback wagon. In 2008 I bought my 2nd one and Todd provided outstanding customer service. His extensive knowledge of the products is impressive and the low key sales approach is always refreshing! Recently I was interested in "trading up", so I contacted Todd to let him know what I was looking for. He located the exact outback, my 3rd in the options and color I wanted within 24 hours! I highly recommend asking for Todd when contacting Steve Lewis Subaru! More

My wife and I recently stopped by Steve Lewis Subaru to look at Outbacks. We were really just looking for information and maybe a test drive. We had time to walk the lot and take our time to look without t look at Outbacks. We were really just looking for information and maybe a test drive. We had time to walk the lot and take our time to look without the usual high pressure salesman breathing down our neck. We decided to walk in and get some information about a Limited 2.5 Outback that caught our eye. We were greeted by Todd Gerry who was very pleasant and knowledgeable. He ran some numbers by me and I had some questions which he promptly directed to his sales manager, Myron. No going back and forth between sales and managers. What a concept. Over a period of two days I was kept up to date with timely information without pressure. Steve Lewis introduced himself to me the day before I signed on the dotted line and I immediately felt like I was in the right dealership. I have bought over 60 cars in my lifetime, so I feel as though I have enough experience with dealerships to say, this was one of the most pleasurable experiences I have ever had buying a new car. Needles to say, I am now a proud owner of a 2011 Subaru Outback Limited 2.5. More

Todd and the others I worked with did were a pleasure to do business with. They were professional and courteous. Todd did not place a lot of pressure on us for a sale, and was very knowledgeable about the do business with. They were professional and courteous. Todd did not place a lot of pressure on us for a sale, and was very knowledgeable about the product. He was very flexible in his communication mediums (available and responsive via telephone and email) and was able to coordinate the trade in of 2 different vehicles. I don't know if he will still be there when we buy our next Subaru as we intend on keeping this one for a while (we love it!), but we will be sure to be asking for him by name. More

I was thrilled with my experience working with Todd Gerry at Steve Lewis Subaru. I stopped in to start my car search on a whim and found the friendly, knowledge team refreshing. The experience was low pres at Steve Lewis Subaru. I stopped in to start my car search on a whim and found the friendly, knowledge team refreshing. The experience was low pressure and not full of the typical car sales games. I would recommend them to anybody. More

Sales person was respectful and informative through the entire process. There was no pushiness or game playing like what we experienced at the other Subaru dealer we visited. entire process. There was no pushiness or game playing like what we experienced at the other Subaru dealer we visited. More

Everyone at Steve Lewis Subaru was helpful, enthusiastic, patient, professional and friendly. They took the time to help me weigh my options and find the right car for me. patient, professional and friendly. They took the time to help me weigh my options and find the right car for me. More

After much review of cars, we chose to look at the Subaru Outback and Forrester at Steve Lewis Subaru. We had been referred to Dave Hanks, who at the time we arrived was busy with another customer, so Gus E Outback and Forrester at Steve Lewis Subaru. We had been referred to Dave Hanks, who at the time we arrived was busy with another customer, so Gus Erskine filled in temporarily. Both gentlemen were very patient and helpful in our making the decision to purchase our vehicle. Gus took us on our first test drive and was very informative regarding the features of the Outback. When we returned to the dealership, Dave Hanks was available to continue with our car search, subsequently test driving the Forrester. Dave was very professional, extremely knowledgeable of his product, and represented Subaru in an outstanding manner. More