Steve Lewis Subaru
Hadley, MA
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The customer service representative was very friendly and very helpful throughout. The manager(?)was also friendly once we decided to buy from the business. We did not feel like the dealership went out of i very helpful throughout. The manager(?)was also friendly once we decided to buy from the business. We did not feel like the dealership went out of it's way to "close the deal". We needed to bring back an offer from another dealership before they would offer us anything in the way of a package or even to see if the car we wanted was available. More
David Hanks is a congenial salesman who went the extra mile with regard to answering questions and being generally useful in the purchase process. This is the second Subaru purchased from his agency (Stev mile with regard to answering questions and being generally useful in the purchase process. This is the second Subaru purchased from his agency (Steve Lewis Subaru). The prior Subaru purchased from him gave excellent service, and the service department of this agency gave outstanding maintenance service for the vehicle, and we expect to receive the same excellent care in the future. More
We were very pleased by the service, friendliness, and overall hard work of David Hanks. David went beyond what we expected in going the extra mile. He was patient, understanding, and knowledgeable as w overall hard work of David Hanks. David went beyond what we expected in going the extra mile. He was patient, understanding, and knowledgeable as we took the car for an extensive test drive. David knew the answers to all of our questions and he made it truly a pleasure to purchase a new car from Steve Lewis Subaru. More
My experience at Steven Lewis Subaru was very positive and productive. The salesman was very helpful and he answered all my questions regarding the car purchase. He completely helped me through the whol and productive. The salesman was very helpful and he answered all my questions regarding the car purchase. He completely helped me through the whole car purchase process. More
We were treated in a friendly and informative manner and several possible pricing options were drawn up for us. Todd worked to get all details taken care of so that the purchase and pick-up process went sm several possible pricing options were drawn up for us. Todd worked to get all details taken care of so that the purchase and pick-up process went smoothly. More
This is the second car I have purchased from Steve Lewis Subarau. Without a doubt, I have never worked with a dealership and salesman that went further to ensure that I was happy and satisfied. They really Subarau. Without a doubt, I have never worked with a dealership and salesman that went further to ensure that I was happy and satisfied. They really stepped up when some logistics with the Massachussets RMV delayed the registration for a day and they then drove the car up to my son in Hanover for me. Superior service! More
From the moment I got to Steve Lewis Subaru to when I picked up the car the staff were excellent and treated me great. David Hanks was very accommodating and friendly. All the pricing was done right in f picked up the car the staff were excellent and treated me great. David Hanks was very accommodating and friendly. All the pricing was done right in front of me and put in terms that were easy to understand. He was honest and definitely knew the it was the car I wanted and did everything he could to make sure I was satisfied and have me on the road the next day. Myron Callender was very helpful with the financing and let me know all of my options without being to pushy. Overall a great experience and it will the first place I go when its time for another car. More
I had a positive and productive experience. The salesperson was very helpful with everything. He helped me with all the information I needed before making my decision to buy the car. salesperson was very helpful with everything. He helped me with all the information I needed before making my decision to buy the car. More
We went to Steve Lewis looking for a Legacy. Todd and Michael were both quite friendly, made us feel very comfortable. They really stepped up to the plate when we started talking about the bottom line. B Michael were both quite friendly, made us feel very comfortable. They really stepped up to the plate when we started talking about the bottom line. Because they did not have the vehicle in stock, they kept us apprised every step of the way while the vehicle was located and transported to the dealership. They gave us a timeline for everything that was done as they knew it was important to us - most importantly, they kept their word on everything. More
We went to Steve Lewis looking for an Outback. We had already visited two other dealers, and had done some research on pricing etc. We dealt with Todd Gerry, who was incredibly patient with us and very w already visited two other dealers, and had done some research on pricing etc. We dealt with Todd Gerry, who was incredibly patient with us and very willing to accomodate our (many) requests. Ultimately, even though I might have got a slightly cheaper car from another dealership, I felt that I got very good value for my money. More