Steve Lewis Subaru
Hadley, MA
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Great experience, start to finish. They worked hard to make it happen for us with the car we wanted. They couldn't have been friendlier. make it happen for us with the car we wanted. They couldn't have been friendlier. More
This is the second Subaru I purchased from Todd and he's always been very patient, helpful in explaining all the features of the car and making sure that I am completely satisfied before I leave. I would hi always been very patient, helpful in explaining all the features of the car and making sure that I am completely satisfied before I leave. I would highly recommend Steve Lewis Subaru and dealing with Todd. He's the best!!! Brenda More
As an owner of a 2001 Subaru Forester (purchased new from Steve Lewis) that had just given up the ghost after 175K, I was confident of what I wanted and very happy to purchase the updated Forester model (201 Steve Lewis) that had just given up the ghost after 175K, I was confident of what I wanted and very happy to purchase the updated Forester model (2011). Todd Gerry ably facilitated the purchase, and made sure that all of my requirements were met: model, accessories, pricing, and timing of delivery. Other staff made sure that the paperwork associated with the purchase was well-explained and managed. I couldn't have asked for a smoother transaction. More
We thought David Hanks was efficient, knowlegable and courteous. We really liked that he did not pressure us at all. He explained the car completely and we understood that it was an exceptional car. courteous. We really liked that he did not pressure us at all. He explained the car completely and we understood that it was an exceptional car. More
The general atmosphere at Steve Lewis was friendly and helpful . I was looking for a Legacy and our salesman , Mike Teixeira was very helpful in answering all my questions and in finding the lowest finan helpful . I was looking for a Legacy and our salesman , Mike Teixeira was very helpful in answering all my questions and in finding the lowest financing plan. When we picked up our car , Gus went over every detail explaining what each switch , dial and knob did . He even hooked up my phone to the bluetooth. More
I went to Steve Lewis Subaru looking for a new WRX after having been to another dealership that was primarily interested in haggling and playing phone tag instead of just selling me a car. John and the sal having been to another dealership that was primarily interested in haggling and playing phone tag instead of just selling me a car. John and the sales manager at Steve Lewis quickly located the (very) specific car I wanted and gave me the fair price for the vehicle and my trade that I was looking for. If you're looking for a no-hassle sales experience... and who doesnt?! This is the place to go! More
Todd was great to work with. We went to Steve Lewis Subaru in search of a used car but soon found that a new base model Outback was in our price range. Todd took us on test drives in a Forester and a Subaru in search of a used car but soon found that a new base model Outback was in our price range. Todd took us on test drives in a Forester and an Outback. We chose the Outback. Todd was courteous, professional and friendly throughout our visit. He explained the various models,years, etc. In just the right amount of detail. He was eay to talk with and he understood our tranportaion needs. We worked with Michael on financiing and he too was great. Overall we had a great experience at Steve Lewis. More
This is my third Subaru purchase. My other two were bought at another dealer. The experience purchasing my car from gus was fantastic. He was so concerned with my satisfaction, he gave me his persona bought at another dealer. The experience purchasing my car from gus was fantastic. He was so concerned with my satisfaction, he gave me his personal cell phone number to contact him when I needed to. Gus even arranged to have my old Subaru cleaned for me as I was giving it to a friend of mine and he even offered to pay for it himself. Based on my experience with gus and Tom in the service department I would not hesitate to go to steve Lewis Subaru again for service and any future sales. Gus was a pleasure to deal with. Linda Manegre More
The staff at Steve Lewis Subaru, particularly John Acadia and Myron Callender, both of whom I dealt with directly, are awesome! If one staff member is busy, another will immediately be over to offer any ass and Myron Callender, both of whom I dealt with directly, are awesome! If one staff member is busy, another will immediately be over to offer any assistance they can. I never felt like I was being neglected at any time. On the day I picked up my 2012 Outback, John covered every aspect of the vehicle, taking as much time as needed to answer any questions and even going the extra step to help me set up my Bluetooth system. I never once felt pressured during the buying process and I must stress that this has been the most pleasurable car buying experience I have ever had! I travelled from Sterling, MA to purchase my first Subaru at Steve Lewis Subaru in Northampton because of the positive reviews, word of mouth and family friend referals. I was even more impressed when Steve Lewis himself took time out of his busy day to pose along with John & Myron and myself for pictures to further enhance my happy day. I cannot say enough how this dealership feels like family and I am very happy to now be a member of that family! Laura Trepkus Sterling, MA More
Todd was great to deal with, the whole process was the best auto buying experience in 45 years of buying cars. We felt that we were dealing with a complete company, from sales to service When the dealers best auto buying experience in 45 years of buying cars. We felt that we were dealing with a complete company, from sales to service When the dealership moves to Hadley it will be great, bigger space and room to park your car. More