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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

February 24, 2022

We traded in our ‘19 Forester for a ‘22 Forester. It is such a great car! We love the smooth ride and all of the safety technology. Brian Kane did a great job of reviewing the features of the car and More

by KOAKTREE112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane, Michael Teixeira, Ryan Spahl
Feb 24, 2022 -

Steve Lewis Subaru responded

Thank you so much for your wonderful review! We are thrilled that Ryan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your newest Forester, and we thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

February 24, 2022

I had a great experience. I always feel in good hands with Steve Lewis Subaru. Jesse was my service manager this time, very courteous and helpful! More

by AGR0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Feb 24, 2022 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

February 22, 2022

Jesse in the service department were so nice and easy to work with. The service was very quick compared to my last service in another state. I would definitely recommend the service department. More

by snakeinmyboot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Feb 23, 2022 -

Steve Lewis Subaru responded

Thank you for the kind words for Jesse and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

February 21, 2022

The associates are all very nice and very accommodating. I do very much love the car I purchased although it isn’t what I went in to buy originally through no fault of the dealership or salesperson. I enjoy More

by mzzdjkrystal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Benny Cruz, Jack Walczak, Jason Bastia
Feb 21, 2022 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

February 20, 2022

I have been customer since 2017 with my Forrester purchase at Steve Lewis Subaru. My experience has always been excellent. Recently I purchased an Ascent as I need a larger vehicle. To get to his sto More

by WALTERDL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Benny Cruz, Terra Hondrogen, Joseph Boucher
Feb 20, 2022 -

Steve Lewis Subaru responded

Thank you, Walter! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

February 20, 2022

Seth went above and beyond coming to my house to get paperwork signed to make the deal smooth. The service department was great and it was a easy enjoyable experience! I would recommend this dealership More

by jefroy24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Ryan Spahl, Jack Walczak, Seth Bourdeau
Feb 20, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

February 17, 2022

Fantastic service! I dealt with Brian Kane and he took a lot of time showing me every aspect of the Crosstrek, which was not a service I received at any other dealershi More

by mboucher2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane
Feb 17, 2022 -

Steve Lewis Subaru responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Brian or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Joe Clark General Manager

February 17, 2022

Subaru says to change transmission oil if the vehicle is used for towing. Steve Lewis Subaru would not change the transmission oil stating updated guidance from Subaru. 13000 miles after the warranty expir More

by JESSE_WEIGAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Clark, Ryan Spahl
Mar 06, 2022 -

Steve Lewis Subaru responded

Jesse, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Joe Clark General Manager

February 17, 2022

We had a very nice experience with Rich and Dave, they made the car buying experience easy. More

by Mary1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Rich Grono
Feb 20, 2022 -

Steve Lewis Subaru responded

Thank you, Mary! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru! Joe Clark General Manager

February 16, 2022

Excellent customer service Very helpful and accommodating to my needs I am extremely happy with Steve Lewis Subaru. More

by balicki,cheryl1879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse - service department
Feb 16, 2022 -

Steve Lewis Subaru responded

Thank you so much for your kind words, Cheryl, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

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