Steve Lewis Subaru
Hadley, MA
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We traded in our ‘19 Forester for a ‘22 Forester. It is such a great car! We love the smooth ride and all of the safety technology. Brian Kane did a great job of reviewing the features of the car and It is such a great car! We love the smooth ride and all of the safety technology. Brian Kane did a great job of reviewing the features of the car and answering all of our questions. Ryan Spahl made sure that we got all the added features that we requested. We have bought several cars from Steve Lewis and will keep coming back because of their great service. More
I had a great experience. I always feel in good hands with Steve Lewis Subaru. Jesse was my service manager this time, very courteous and helpful! I always feel in good hands with Steve Lewis Subaru. Jesse was my service manager this time, very courteous and helpful! More
Jesse in the service department were so nice and easy to work with. The service was very quick compared to my last service in another state. I would definitely recommend the service department. work with. The service was very quick compared to my last service in another state. I would definitely recommend the service department. More
The associates are all very nice and very accommodating. I do very much love the car I purchased although it isn’t what I went in to buy originally through no fault of the dealership or salesperson. I enjoy I do very much love the car I purchased although it isn’t what I went in to buy originally through no fault of the dealership or salesperson. I enjoy how they create a personal experience BUT there are some cons- The tires on the vehicle weren’t going to pass inspection. I was promised 4 new ones but got two leaving my 4x4 with two different wear levels. The maintenance people placed a sticker over a chip in the windshield and that’s very misleading. We called for an oil change as I intend on trading this car in with Steve Lewis in the future and thought that maintenance history through the dealership would be good- I was sold a Jeep- the phone people basically said Steve Lewis doesn’t do maintenance on cars outside of suburu BUT Steve Lewis sold us the vehicle. We had to schedule an oil change 3 weeks out which is odd but not a big deal considering the place is busy. We went in for the time frame scheduled and left nearly 3 hours later. Outside of those experiences I’m pleased. More
I have been customer since 2017 with my Forrester purchase at Steve Lewis Subaru. My experience has always been excellent. Recently I purchased an Ascent as I need a larger vehicle. To get to his sto purchase at Steve Lewis Subaru. My experience has always been excellent. Recently I purchased an Ascent as I need a larger vehicle. To get to his store I drive past other dealerships because of the service. I am extremely pleased with Subaru and all of the people at Steve Lewis. More
Seth went above and beyond coming to my house to get paperwork signed to make the deal smooth. The service department was great and it was a easy enjoyable experience! I would recommend this dealership paperwork signed to make the deal smooth. The service department was great and it was a easy enjoyable experience! I would recommend this dealership to anyone in the market for a new or used Subaru. More
Fantastic service! I dealt with Brian Kane and he took a lot of time showing me every aspect of the Crosstrek, which was not a service I received at any other dealershi I dealt with Brian Kane and he took a lot of time showing me every aspect of the Crosstrek, which was not a service I received at any other dealership. The process was easy and straightforward. I would absolutely deal with Steve Lewis Subaru in the future. More
Subaru says to change transmission oil if the vehicle is used for towing. Steve Lewis Subaru would not change the transmission oil stating updated guidance from Subaru. 13000 miles after the warranty expir used for towing. Steve Lewis Subaru would not change the transmission oil stating updated guidance from Subaru. 13000 miles after the warranty expired the transmission needs replacing. This car is on its second engine and the new one burns more oil than the one it replaced. I did not get good advise from Steve Lewis Subaru concerning the transmission. I'm not sure if Steve Lewis Subaru installed the new engine correctly or not but its worse than the original. And it took six weeks to get done. Subaru has failed our family. They failed to provide us with the long lasting dependable car they advertised to us. I will never buy another Subaru again and I discourage everyone who is thinking about buying one. Subaru built a xxx car and my family is paying a very expensive price. Two bad engines + one bad transmission = unplanned hardship an a family that cant afford it. Thanks Subaru!! More