Steve Lewis Subaru

This dealer was friendly, helpful, great at explaining the product, and not "pushy". I was also impressed how I was treated as a women, since I am the primary driver of this car. I would highly recommen the product, and not "pushy". I was also impressed how I was treated as a women, since I am the primary driver of this car. I would highly recommend working with the two gentlemen that we worked with. More

We felt we were able to relax with Justin, and that made the whole experience a pleasant one. It wasn't that Justin was simply relaxed. He was very professional. We appreciated his looking professional- the whole experience a pleasant one. It wasn't that Justin was simply relaxed. He was very professional. We appreciated his looking professional- a suit and tie made a very good impression on us, indicating to us that he takes his work seriously. He was funny- we laughed a lot. He set a tone that made it okay for us to ask a lot of questions, and even if he had to look something up or ask someone, he got us answers, and made sure we had the information we'd wanted. He didn't try to steamroll us into a decision. We never felt pressure from him, like our time with him had to end in a sale. It felt like an open-ended process, a possibility we were exploring, and that he was sharing that with us. When we took the car out on a road test,Justin had a very playful sense of "adventure" at the same time that he was explaining very technical details. That combination worked well for us. we think of Justin as a friend more than as just a sales person. we feel lucky we got to share the buying of a new Outback with him. Thanks Justin for making it so much fun, and letting us feel like we are part of a "family"- Subaru people!! More

Great customer service. Todd was easy to work with, very professional, and responsible. I bought an Impreza and Todd worked hard to find the car I wanted and to get it for me quickly. He also did all the w professional, and responsible. I bought an Impreza and Todd worked hard to find the car I wanted and to get it for me quickly. He also did all the work to transfer my loan over to my new car. Overall, it was a very smooth transaction More

John, Joe and the rest of the Steve Lewis Subaru staff took excellent care of me. It was the most enjoyable car buying experience I've ever had - and I've purchased several cars in my time! I would not took excellent care of me. It was the most enjoyable car buying experience I've ever had - and I've purchased several cars in my time! I would not hesitate to recommend them to my closest family and friends. I absolutely love my Outback! More

I am writing this review to have the opportunity to thank Steve Lewis Subaru and Justin Grzegorzewski for the excellent assistance and service they provided from the moment we walked in the doors of Steve Le Steve Lewis Subaru and Justin Grzegorzewski for the excellent assistance and service they provided from the moment we walked in the doors of Steve Lewis Subaru a week ago Sunday, March 25, 2012. At that point, my husband and I had decided we wanted to buy a new car but hadn't totally decided on what make. I had been driving a 2006 Corolla which I had an excellent experience with, but over the years the interior of the Corolla did not meet the quality of what I had in my 2006 Toyota. We wanted to look at getting a different style of vehicle, and we had three different manufacturers in mind, including Toyota. We had the opportunity to test drive a 2012 Subaru Outback prior to our visit to Steve Lewis. The quality and ride was leading us to buying a Subaru for the first time in our lives. When we walked into the Steve Lewis dealership, we were met by Justin Grzegorzewski, one of the sales representatives. Justin was friendly and eager to serve us. We went for another test drive of the 2012 Outback, and it was a fantastic vehicle. We knew we really liked this car but still had some issues to take into consideration. Did we want to look at other cars? Would we get what we wanted for our 2006 Corolla as a trade-in? Did we want to buy from Steve Lewis Subaru because it was farther from home? We went back into the showroom and sat down with Justin. He was very in tune to what we wanted in the Outback, and he came up with a figure that was close to a quote from another dealership. We told Justin what we would like for our trade-in, and he went to speak with his Sales Manager, Joe Clark. Both Justin and Joe returned to us shortly, confirming the price Justin gave us and agreeing to match the trade-in from the other dealership. We did not feel pressured and felt we needed to weigh the benefits of buying here or somewhere else. We were assured that we could get back in touch with them in a few days, and the offer would still stand. Wow! That has not been our experience in the past dealing with other dealerships. It is very frustrating and upsetting to feel pressured when shopping for a new car, and this was opposite to our experiences over the years. We left the dealership, and our discussion with Justin and Joe definitely was our conversation all the way home. We seriously took some of the information about the Outback and Steve Lewis Subaru into our decision making. We discussed the value of the .9% financing for 3 years, dealing with a business that has an excellent reputation, and the availability of service hours that would not be a deterrent to driving a little farther than going to a dealership closer to home. Lastly, the fact that we were not high pressured which gave us the opportunity to come to all of the above conclusions was very important. We contacted Justin the next day, told him we wanted to do business with his dealership and by Wednesday evening we were driving away in our new 2012 Subaru Outback. We want to thank Justin Grzegorzewski, Joe Clark, Mike Teixeira, Jesse Bilodeau, and the other sales personnel we came in contact with who provided us with a pleasant and enjoyable experience in the purchase of our first Subaru vehicle. A well-deserved thank you is also extended to Mr. Steve Lewis, who made himself available to meet us. Mr. Lewis, you have a great philosphy you have passed on to to your staff that is quite evident to those coming in to do business at Steve Lewis Subaru. We love our new Outback, and we will be happy to recommend Steve Lewis Subaru to all our family and friends! More

Our over all experience with Steve Lewis Subaru was excellent. Jesse and Joe were very informative and gave us a great deal. When we had questions, they are always there to answer. Thanks for a job we excellent. Jesse and Joe were very informative and gave us a great deal. When we had questions, they are always there to answer. Thanks for a job well done! More

I had had a bad experience at another local dealer in I had had a bad experience at another local dealer in West Springfield MA, and was very surprised at how wonderful everyone I came into contact with I had had a bad experience at another local dealer in West Springfield MA, and was very surprised at how wonderful everyone I came into contact with at Steve Lewis was. I was not pressured. I was treated extremely well every time I was there. The first day I went I told everyone I was just there to test drive and I was not buying, they were still very helpful, sat me down just to see what I was looking for in a car and took me for a test drive. I ended up buying a Subaru Impreza Sport from them and love it. I would refer anyone I knew to this dealer. More

WE WERE VERY HAPPY WITH THE WAY THE SALEMEN CONDUCTED THEMSELVES.THEY WERE VERY HELPFUL WITH ALL THE FEATURES OF OUR NEW SUBARU,AND HELPED US IN REACHING THE DECISION THAT WE MADE.THEY WORKED WITH US TO THEMSELVES.THEY WERE VERY HELPFUL WITH ALL THE FEATURES OF OUR NEW SUBARU,AND HELPED US IN REACHING THE DECISION THAT WE MADE.THEY WORKED WITH US TO STAY WITHIN OUR BUDGET BUT YET GOT A BEAUTIFUL VEHICLE FOR THE PRICE.wOULD BE GLAD TO RECOMMEND THEM TO OUR FRIENDS.THANK YOU. More

This is how a new car purchase is suppose to happen. They were very patient, fit our schedule into their schedule. Opposed to the other area dealers, we never got the "you have to sign before you walk out th were very patient, fit our schedule into their schedule. Opposed to the other area dealers, we never got the "you have to sign before you walk out the door" pressure from them at all. It was a very seamless transaction with them. I am a self employed contractor and always hesitate to refer another business to a client, however I would not think twice to refer Steve Lewis Subaru to someone looking for a new car. Much thanks. Look forward to purchasing our next car from them in the near future. Thanks Gus Erskine. More