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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

May 04, 2023

Both the salesman and finance person were very helpful in allowing us to make a choice between buying and leasing a car. More

by Cooper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Grono
March 18, 2023

Service worked with me for what my car needed and what could wait. Top notch service. More

by MABPSYCHMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Mar 20, 2023 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

March 06, 2023

I bought my 3rd Subaru from Steve Lewis. They are trustworthy and they really know how to make the car buying process easy. Thank You! More

by dperc2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Dugas
Mar 07, 2023 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that Roger had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Joe Clark General Manager

March 05, 2023

I had a great time. I was not pressured and felt very comfortable. I would recommend Steve Lewis for anyone that wants to buy a Subaru. More

by kjgodek
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Michael Teixeira
Mar 06, 2023 -

Steve Lewis Subaru responded

Thanks for sharing about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

March 01, 2023

The customer service I received was excellent. The experience was stress free and they addressed all my questions and concerns. Great job! More

by SOMERS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Acton
Mar 01, 2023 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

February 25, 2023

Brian Kane was an awesome salesman. He was very thorough in everything he did and made it very understanding of anything he spoke about. He showed he REALLY cared about us and we’re v More

by greenmonster59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kane
Feb 27, 2023 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Brian here at Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

Feb 27, 2023 -

greenmonster59 responded

Keep up the terrific work Brian!!!

February 23, 2023

I have an eight-year old Crosstrek, and the good folks at Steve Lewis Subaru always come through with speedy, reasonably-priced service for me and my car. If I need a loaner while they work on the car, it's More

by carolefisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jevon, Jesse
Feb 23, 2023 -

Steve Lewis Subaru responded

Carole, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jevon and Jesse met your expectations. Thank you for choosing Steve Lewis Subaru, we look forward to having you as a valued customer for many years to come! Joe Clark General Manager

February 20, 2023

Took awhile, would have been helpful to be updated after the hour that I was told it would take, went by. I had to initiate the follow-up after an hour 1/2 and the vehicle was ready shorty thereafter. More

by gec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Feb 21, 2023 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

February 20, 2023

Brandon was extremely helpful in the service dept. They took my Forester in and kept me updated on the replacement of the transmission. They had to order one and got me an extended warranty so I did More

by SAFRENCHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 21, 2023 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad Brandon and the team were able to help, and we hope to see you again! Joe Clark General Manager

February 18, 2023

Always on time and very courteous and keeps you up to date on your car. More

by CAMPING50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessi
Feb 19, 2023 -

Steve Lewis Subaru responded

Thanks for sharing your experience with Steve Lewis Subaru. Jessi and our team appreciate your business and hope to see you again soon! Joe Clark General Manager