Steve Lewis Subaru
Hadley, MA
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The people at Steve Lewis Subaru were very easy to deal with, specifically Todd in Sales and Myron the finance manager. I never experienced any delays from there side, and when we encountered a few outside with, specifically Todd in Sales and Myron the finance manager. I never experienced any delays from there side, and when we encountered a few outside problems regarding registration they worked fast to solve the problem and get me my car.I would recommend them for their professionalism and good attitude throughout the whole process.They made purchasing this car easy. More
Having to buy a new car is stressful. In my case, the process involved my car breaking down and a week of trips to mechanics and rental-car agencies with little sleep. Kerry O'Sullivan and Gus Erskine process involved my car breaking down and a week of trips to mechanics and rental-car agencies with little sleep. Kerry O'Sullivan and Gus Erskine at Steve Lewis Subaru performed like an offensive line for me, blocking the stress, which helped me make a decision. They answered my questions, weren't patronizing, didn't rush me and found boxes for me to load up the stuff I transferred from my old car to the new one. They were patient, friendly and flexible. In other words, they provided something a maddeningly shorter supply of companies is providing these days, and that's customer service. The truth is I hate having a monthly car payment again, but we all need wheels, such is life. They key is I really did get treated well by Kerry and Gus. More
I had gone to Steve Lewis Subaru after hearing good things about the dealership from my co-workers. I was immediately impressed with the sales service from Gus, and his patience and knowledge about Sub things about the dealership from my co-workers. I was immediately impressed with the sales service from Gus, and his patience and knowledge about Subaru's as I asked many questions about four different models. Throughout the process, I was also impressed with how everyone works as a true TEAM. I cannot say enough about the help I received with the financing process after I made my purchase choice. It got even better when I called a few days later to follow up on questions that I had. Gus was not available, but the TEAM again, was there to support me...thanks again, Steve and Joe! More
From beginning to end our sales experience at Steve Lewis Subaru was excellent. Our salesman Todd Gerry was friendly and informative, without being high pressure. I would recommend this dealership. Subaru was excellent. Our salesman Todd Gerry was friendly and informative, without being high pressure. I would recommend this dealership. More
I generally don't rate vendors or dealers because my time in usual purchases is very limited. This experience with Steve Lewis Subaru and in particular with Peter was wonderful. My overall impression was t in usual purchases is very limited. This experience with Steve Lewis Subaru and in particular with Peter was wonderful. My overall impression was that the staff was very personal and knowledgeable about the vehicle and the pricing process was smooth and non-stressful. To this point we are very happy with the car/purchase and would highly recommend Steve Lewis and Peter to my closest friends and family. Thanks! More
From the moment I walked into the dealership, everyone from Carey, to Todd, Myron, Mike, and John were all great. Very friendly, eager to please and patient. Gave great recommendations in putting me in t from Carey, to Todd, Myron, Mike, and John were all great. Very friendly, eager to please and patient. Gave great recommendations in putting me in the car that I liked best. Would recommend Steve Lewis. More
Went to the dealership to look at Forrester and Outback. No hassles with test driving both. Everyone was very friendly without being pushy. Gave us a great price on a new Forrester and a good value on our No hassles with test driving both. Everyone was very friendly without being pushy. Gave us a great price on a new Forrester and a good value on our trade-in. No pressure, threats etc.. Just honest folks doing a great job. More
I bought a new Subaru 16 years ago, and have been VERY pleased with the car. After 16 years it was time to give her a rest! Although I wanted another Subaru, I was doubtful I would be able to buy one tha pleased with the car. After 16 years it was time to give her a rest! Although I wanted another Subaru, I was doubtful I would be able to buy one that would be within my budget. I planned to look at different makes and models of cars, new and used. I decided to check out Subaru first, but was not happy with the treatment I had received from my previous dealer (in all aspects...from sales to service). I read some positive reviews about Steve Lewis Subaru and decided to give them a try. I am happy I did! Jesse Bilodeau was knowledgeable, PATIENT, and worked extremely hard to get me into a new Subaru with the monthly payment I was willing to make. Kerry (I didn't catch his last name) was great as well! Both also had a great sense of humor (which you need if I am your car sales customer!). In the end I was happy with the deal, as were they. I can only hope the service department is as customer service oriented as the sales department. Nicely done Jesse, Kerry, and Steve Lewis Subaru. I love my new car! Cathy C. Westfield, MA More
Very friendly and knowledgeable staff. Quick and easy transaction. Did not feel pressured in any way to buy anything. Worked with me to determine a price I was comfortable with. transaction. Did not feel pressured in any way to buy anything. Worked with me to determine a price I was comfortable with. More
I would recommend Gus Erskine as a sales associate to deal with. He is a very friendly, nice, helpful, knowledgeable person. Steve Lewis Subaru had great inventory of vehicle to choose from. I would also deal with. He is a very friendly, nice, helpful, knowledgeable person. Steve Lewis Subaru had great inventory of vehicle to choose from. I would also recommend that Steve Lewis Subaru be your first stop and only stop for your vehicle. trust me, I did all the running around that day to numerous Subaru dealerships and ended back at my first stop, that's right, Steve Lewis Subaru. I'm extreamly happy with my new Subaru Legacy. More