Steve Lewis Subaru

We went to several dealerships and felt the most comfortable here. John was friendly and engaging. His background in special needs helped my grandson feel included. They made it work for our growing comfortable here. John was friendly and engaging. His background in special needs helped my grandson feel included. They made it work for our growing family, though we didn't have enough money everywhere else... That's what I call customer service. We all want to feel special and heard. Here you will find that! More

Overall good-excellent experience. John and Todd were super. Mike less so. His description of the miniscule profit margin was laughable. Of course, he is trying to maximize profit, but was not a pleasant super. Mike less so. His description of the miniscule profit margin was laughable. Of course, he is trying to maximize profit, but was not a pleasant step. Steve Lewis's price was more than Brattleboro's or Bertera's, but I ended up going local. More

Buying at Steve Lewis Subaru was a great experience! Thank you Todd for going above and beyond helping us. He had the car inspected which was a nice surprise not to mention how he went over the car top Thank you Todd for going above and beyond helping us. He had the car inspected which was a nice surprise not to mention how he went over the car top to bottom before we left. Everyone we dealt with was very nice! This is the best dealership we ever dealt with.Thanks, Neil & Jeanne More

BECAUSE MY EXPERIENCE WAS COMPLETLY POSITIVE I FELT AS IF ALL STEVE LEWIS STAFF I DEALT WITH WERE HELPFUL AND UNDERSTANDING. THEY TOOK THE UNPLEASANT TASK OF CAR BUYING AND MADE IT PLEASANT. ALL STEVE LEWIS STAFF I DEALT WITH WERE HELPFUL AND UNDERSTANDING. THEY TOOK THE UNPLEASANT TASK OF CAR BUYING AND MADE IT PLEASANT. More

My experience was very positive. I did not feel any pressure to purchase a vehicle and felt comfortable dealing with all of the above indicated employees of Steve Lewis Subaru. The environment is ( inc pressure to purchase a vehicle and felt comfortable dealing with all of the above indicated employees of Steve Lewis Subaru. The environment is ( including the waiting area ) is relaxing and all of the employees are friendly and welcoming. I particularly enjoyed my training session since I was taught how to stream music through my cell phone. I no longer need to pay for satellite radio. More

Being new to Subaru Dave offered us model options and opportunity to drive the cars while he was anwering all our questions. He is very knowledgeable and friendly. We had a great experience! opportunity to drive the cars while he was anwering all our questions. He is very knowledgeable and friendly. We had a great experience! More

Justin greeted me in the lot and directed me to the Foresters and explained the different options. He was direct in his answers, and very easy to talk to. He did his best to make the sale easy and to g Foresters and explained the different options. He was direct in his answers, and very easy to talk to. He did his best to make the sale easy and to get me the car I wanted. More

The staff works as a team. I didn't feel pressured to buy, rather I got the sense that Myron wanted to put me in the car that was right for me. I'm very happy with the service I've received as a new pur buy, rather I got the sense that Myron wanted to put me in the car that was right for me. I'm very happy with the service I've received as a new purchaser, and hope that the service excellence will continue for the life of the vehicle. I believe it will. More

I was extremely happy with the people at Steve Lewis and the deal I got. I was in the market for a 2012 Forester - not yet having decided whether to trade my 2006 Forester or sell it outright. I shopped t the deal I got. I was in the market for a 2012 Forester - not yet having decided whether to trade my 2006 Forester or sell it outright. I shopped two dealers in the area and found that I received more for my car at Steve Lewis and I learned more about the car itself from them. In the end, I made the deal on the phone with the manager, Myron Callendar, and completed the process with Dave Hanks, who was incredibly helpful. I would comment too on the atmosphere in general...no pressure, looking to hear what you have to say...what you need. This was my sixth Subaru purchase, so I know they are great vehicles, but I have now changed dealerships as well. I would recommend Steve Lewis Subaru to anyone in Western MA. More