Steve Lewis Subaru
Hadley, MA
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I had a wonderful experience purchasing from Gus at Steve Lewis Subaru. Everyone at the dealership was friendly and welcoming. I test drove a forester three times and Gus was very easygoing and patient abo Lewis Subaru. Everyone at the dealership was friendly and welcoming. I test drove a forester three times and Gus was very easygoing and patient about me taking my time with the decision. The entire process was enjoyable, even deciding on the price. I am very happy with my choice of car and dealership! More
I went to Steve Lewis with a rough idea of what I wanted on my first day of my car search, and they just happened to have this one great used car for the price I was looking for. Although I wasn't expecting on my first day of my car search, and they just happened to have this one great used car for the price I was looking for. Although I wasn't expecting to walk out of the first dealership I visited as a car owner, I definitely hoped to! As a first time car buyer, I was very cautious and hesitant about purchasing a car and didn't think jumping right into a purchase was the best idea. But the facts are the facts and I got a very good deal on my car. On top of it all, Dave & Kerry were very nice and helpful and there was no excessive sales pressure. Like I said, I was a first time buyer and was not familiar with how everything works when you buy a car. Maybe other places do this too, but I was very pleasantly surprised that they handled EVERYTHING except for the inspection. Plates, registration, title, loan. The only thing I had to do was set up insurance and get my car inspected. Everything about the whole process was easy and the only reason I was nervous and somewhat stressed was because I had never bought a car before. More
John Acadia was great. He let me feel like I was in perfect control of the whole process. He made a few suggestions, good ones, and didn't push one bit. I knew what I wanted and John made sure I got it perfect control of the whole process. He made a few suggestions, good ones, and didn't push one bit. I knew what I wanted and John made sure I got it. Simple, quick and painless. He couldn't have been more helpful but more importantly, he wasn't at all intrusive. Clearly he knew the business and took care of everything. After the sale it wasn't over. The mechanics went over the car and and took care of every issue they found. Some minor, some not so minor. What I ended up with was exactly the car I came for in as good as or in better condition than I expected. More
I was very pleased that i was able to drive off the lot on the same day with the new car. I referred a friend of mine (Laurie Weinberg) aand she wrote to tell me she bought a car there Saturday. The only on the same day with the new car. I referred a friend of mine (Laurie Weinberg) aand she wrote to tell me she bought a car there Saturday. The only thing I was unhappy with was that I was unable to negotiate an auto loan of less than $10,000. I bought this car for my daughter and she will be paying the loan and I didn't want her to have such a large loan for her first loan. Someone I work with owns an auto dealership in the Berkshires and she told me they often give loans for as little as $2000-$3000. Peter was the one who pointed out the car to us but he was on his honeymoon so we ended up buying it through Justin. Peter showed me around the lot (I was looking for a car for me) and did not pressure me which I appreciate! Ellen Rowles More
My wife and I can't speak highly enough of Gus Erskine and this Subaru Dealership. The attendance and service was first class, and there was no attempt to force us into a deal. We actually signed all the and this Subaru Dealership. The attendance and service was first class, and there was no attempt to force us into a deal. We actually signed all the paperwork and came back the next day to pick up the car only to have more questions and actually ask if we could change the deal for a different car. Most salesmen would probably have blown up at that point, but Gus was gracious and understanding, and took us for more test drives and quoted new prices till we were actually satisfied that our original deal was the best for us. For outstanding service, friendliness, and knowledge, we both definitely give this dealership (and Gus!) five stars out of five. More
We were looking for a good family car, and purchased a Subaru Outback at Steve Lewis Subaru. The sales associates were very friendly and knowledgeable. We received help promptly, and were able to get a pr Subaru Outback at Steve Lewis Subaru. The sales associates were very friendly and knowledgeable. We received help promptly, and were able to get a price on the car that worked for us. We are very pleased with our new set of wheels and would definitely recommend this dealer. More
Thank you Jesse! I am very happy because my salesperson Thank you Jesse! I am very happy because my salesperson was patient and committed to finding exactly what i wanted for the price that i needed. Thank you Jesse! I am very happy because my salesperson was patient and committed to finding exactly what i wanted for the price that i needed. More
I knew I wanted a new Subaru when I stepped out of my old Subaru unscathed having just totaled it, and I'd heard only wonderful things about the folks at Steve Lewis, so the choice of dealership was a no-bra Subaru unscathed having just totaled it, and I'd heard only wonderful things about the folks at Steve Lewis, so the choice of dealership was a no-brainer. When I got there, Pete Lustenberger greeted us with genuine friendliness, compassion, and humor. He made the model-selection process painless and without much pressure. He was eager to get us to test-drive a car to see all the improvements that had been made in the latest model. Pete also talked us through getting as much as possible from the insurance company for the old car, which he didn't really have to do. He was very knowledgeable about every step of the purchasing process, and his people-skills were greatly appreciated. After the final purchase, I received a number of phone calls from Pete checking up on me to see how I'm doing with my new car. Since then I've had to go back to get the ipod connecter installed and the protective coating applied, and the good men working the service department were friendly, helpful, intelligent, and quick. I've had an overall fabulous experience at the Steve Lewis Subaru dealership, and I'd recommend it to anyone. More
Had a great experience purchasing my new Subaru with Steve Lewis Subaru. The sales staff was professional and friendly, and I never felt rushed or coerced in any way. I love my new car, and I'd happily Steve Lewis Subaru. The sales staff was professional and friendly, and I never felt rushed or coerced in any way. I love my new car, and I'd happily recommend Steve Lewis to anyone in the market for a Subaru. More
From my first call to locate a vehicle with specific equipment and color, Gus Erskine was courteous and efficient, finding seven such cars in the New England area within a few hours. When I visited the equipment and color, Gus Erskine was courteous and efficient, finding seven such cars in the New England area within a few hours. When I visited the dealership, Gus was off, but Kerry O'Sullivan and Dave Hanks arranged for delivery and purchase of the desired vehicle from out of state within two business days of my first call. My experience at the new Steve Lewis facility in Hadley was pleasant. Dave navigated me through the purchase process with good humor and accurate information. Myron Callender answered my questions about financing and sold me on the paint and fabric protection; he made the process of making a major financial decision less stressful and even relaxing. When I dropped off my old car in Greenfield, Dave personally picked me up to complete the licensing and delivery process at Steve Lewis. After two days, I received several emails and a phone call to make sure that the car was performing well and that I was satisfied. Affirmative on all counts. My wife and I now own two Subarus and look forward to excellent service at Steve Lewis in the coming years. Chris Queen Wendell, Mass. More