Steve Lewis Subaru
Hadley, MA
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Pete was professional and friendly throughout the process of buying my new car. He was extremely helpful in coordinating all the parts that come with buying a car - helping coordinate with insurance, regist of buying my new car. He was extremely helpful in coordinating all the parts that come with buying a car - helping coordinate with insurance, registration, getting the car into the dealership, and helping me learn all the features of my new Subaru. I left confident knowing that I had the new car that was right for me. I didn't feel pressured to consider anything that was outside of what I was looking for. I highly recommend working with Pete and Steve Lewis Subaru. More
From the start to the finish, Gus Erskine was personable, informative, honest, and not at all pushy. The whole experience was understandable (not always true in buying cars) and even enjoyable. We had high informative, honest, and not at all pushy. The whole experience was understandable (not always true in buying cars) and even enjoyable. We had higher hopes for the amount we would get on our trade-in, but Gus walked us through the process, looking at car valuation websites with us, answering all questions, and we could see that we were getting (more than) a fair deal. We felt that he was our advocate to get the best deal. The guy was patient with us as we explored different cars, and we never felt he was trying to put anything over on us. In the process of car delivery and going over the details about the car, he was really great at clarifying all the operations. We can't speak highly enough about Gus's work with us; if there were 5+ ratings, he would get them. More
Justin was beyond amazing. My husband and I went to Steve Lewis with an idea of what we wanted in a vehicle, and we were able to find a vehicle that fit *most* of our needs. Justin went the extra mile to mak Lewis with an idea of what we wanted in a vehicle, and we were able to find a vehicle that fit *most* of our needs. Justin went the extra mile to make sure we were able to get all of the little "extras" which made this car exactly what we wanted, all while being treated with respect and courtesy. We ran into a few hiccups in the last stages of our experience, but once again Justin went above and beyond to make sure that we were happy, and that the minor details were worked out to our satisfaction. They most certainly were, and because of how incredibly helpful he was, I would recommend Justin and Steve Lewis to anyone looking for their dream vehicle. More
After car shopping for several weeks at many other dealers, I can say that my experience at Steve Lewis Subaru was by far the most positive and satisfying. I worked with Todd Gerry, initially over th dealers, I can say that my experience at Steve Lewis Subaru was by far the most positive and satisfying. I worked with Todd Gerry, initially over the phone with a call to the dealership about different Subaru models. I was provided all the information I requested in a matter of fact manner. I really appreciated being informed, yet not pressured. When I went to the dealer for a test drive, Todd was very professional, patient, and helpful as he explained all features of the car. His knowledge and sincere considerations made the negotiation process go smoothly as well. As Todd was unavailable when I picked up my car, Jessie Bilodeau walked me through my new Outback. Like everyone I met at Steve Lewis, Jessie was friendly and helpful. He went over the car inside and out, taking the time to demonstrate every item and allowing for lots of questions. I am very pleased with Steve Lewis Subaru. I highly recommend the dealership as they have proven themselves in caring about customers. More
Gus was great. Very friendly. Very knowledgeable. He spent hours with us and we never felt we were being pushed or rushed. We felt very comfortable with Gus. We feel like he was more of friend helping spent hours with us and we never felt we were being pushed or rushed. We felt very comfortable with Gus. We feel like he was more of friend helping us make a decision than a salesman. The dealership was modern and clean. Everyone in the showroom was friendly and helpful. If someone I knew was looking for a Subaru, I will direct them to Gus. More
My experience at Steve Lewis Subaru was wonderful. The sales department was excellent to deal with right from the beginning. They were pleasant to work with and very efficient. They were honest and gave sales department was excellent to deal with right from the beginning. They were pleasant to work with and very efficient. They were honest and gave us a fair price for our trade-ins as well as our new car. After purchasing the car, Jesse did an excellent job explaining every feature the car had to offer. You can tell that the employees at Steve Lewis Subaru are much more detail oriented than other car dealerships and want to make sure the customer is 100% satisfied with their purchase. The service department was good to work with as well. They have an excellent waiting room with comfy leather couches, tv, and plenty of Keurig coffee! I would definitely recommend Steve Lewis Subaru! More
These guys were great! They were no pressure sales associates and they really knew their stuff. The transaction was simple without a hassle. I love Steve Lewis! Thanks for a great experience! associates and they really knew their stuff. The transaction was simple without a hassle. I love Steve Lewis! Thanks for a great experience! More
I experienced some hiccups the day I picked up my new forester, however the dealership was very accommodating and went out of their way to iron out the kinks. forester, however the dealership was very accommodating and went out of their way to iron out the kinks. More
From the very beginning Jesse was a great salesperson. I didn't feel the typical "pressure" sales tactics and instead was greeting by a well informed person who patiently walked me through all of the option didn't feel the typical "pressure" sales tactics and instead was greeting by a well informed person who patiently walked me through all of the options and pricing available. I don't know about you but when I walk into a delaer I want to be greated but not feel as if I am being circled by sharks and I certainly DID NOT feel this way at this dealership. I ended up buying a Subaru Outback (new) and couldn't be happier with my selection of dealer and more importantly our sales person, someone who truly understands the meaning of customer service. More
George and I had a very positive experience at the dealership. Jesse Bilodeau initially helped us and informed us of all the details of the car We wanted to purchase. We sealed the deal with Kerry O' dealership. Jesse Bilodeau initially helped us and informed us of all the details of the car We wanted to purchase. We sealed the deal with Kerry O'Sullivan and he was great he made sure we were completely satisfied. Kerry really went above and beyond for us and George and I truly appreciated all his efforts. More