Steve Lewis Subaru

Our experience was very good at this dealership. The sales personnel selected above were very personable and helpful.We leased a 2013 Forrester and love the vehicle. Would definitely recommend this dea sales personnel selected above were very personable and helpful.We leased a 2013 Forrester and love the vehicle. Would definitely recommend this dealer to anyone. More

We went to Steve Lewis Subaru on a recommendation from a friend whom had purchased a new Forester in April. I called and talked to Justin on a Saturday about 4:00pm and stated to him that we wanted to come friend whom had purchased a new Forester in April. I called and talked to Justin on a Saturday about 4:00pm and stated to him that we wanted to come up and look at some Foresters but did not want to tie him up past 5:00. Justin said come on up and don't worry about it. We showed up and were met graciously by Justin at the front door. We sat in his office for a bit chatting on what our wants/needs were. My wife wanted a Forester for her daily driver but we were deciding to buy new or used. We decided on a new leftover 2012 Forester 2.5X premium and signed the deal around 6:00pm that evening and took delivery the following Tuesday. We took delivery Tuesday appx. 6:00pm. Justin took the time to show us the new vehicle and to set it up to my wife's liking, (syncing blue tooth etc). The following day I had noticed a very small issue with the car, I called Justin and then went back to see him where he introduced me to Kerry O'Sullivan. I pointed out the (very small concern) and they immediately took care of it. It is worth noting that I have been involved in the automotive industry for 29+ years so I have a very high understanding of how this industry works. With that being said this was by far the best car buying experience I have ever had, both in sales and in their customer service. I highly recommend Justin as a sales associate to deal with should you choose to visit Steve Lewis Subaru. I would also like to thank Kerry O'Sullivan for the outstanding customer service I received from him. Job well done gentlemen. More

My husband and I had done our research and felt a Subaru would be the safest and best value for dollar car to buy for our daughter who was set to start her second year at UMass Amherst. We had visited Stev would be the safest and best value for dollar car to buy for our daughter who was set to start her second year at UMass Amherst. We had visited Steve Lewis Subaru in Spring 2012 and Jesse took the time to go over the different models with us even though he knew we weren't going to buy a car until Fall 2012. Our family lives in CA but we wanted to have the car registered in MA. So we called Jesse in August 2012 and he emailed us a video of a blue 2012 Forester Limited, the sticker on the car and negotiated a fair price for the car. We closed the deal using the internet and phone and Jesse was just fabulous. He helped me do everything needed in order to have the car ready for us when we flew into MA to move our daughter into the dorm. The car was inspected, insured and registered with license plates already on it so we could just drive off the lot after Jesse showed our daughter all the wonderful options on it. I would definitely recommend Jesse, and Steve Lewis Subaru in general, to anyone thinking of buying a car. Everyone definitely works as a team there - we had a couple of questions about the car afterwards, and even though Jesse wasn't working at the time, his fellow sales people were very helpful in his absence. Jesse and the entire Steve Lewis Subaru team epitomized the spirit of Customer Service! More

After a decade of driving very used, very old vehicles, I decided that the year I turn 40 would be the year of driving something I actually enjoy. After hearing so many positive things about Steve Lewis Sub decided that the year I turn 40 would be the year of driving something I actually enjoy. After hearing so many positive things about Steve Lewis Subaru, I pulled into the parking lot and decided to just go for it. I found the car that fit exactly what I was looking for: 5 passenger, manual transmission, sunroof, excellent safety and good mileage. It was a 2009 Mazda 3. I took "Betty" for our first ride and immediately fell in love. Compared to the 2001 Caravan I had been driving, it was a dream! Making that dream come true took a team of people. My credit took a terrible free fall after some pretty tough times. The finance wizards of Steve Lewis went so far above and beyond to get me a decent rate (better than I was expecting) and a monthly payment I could easily live with. Never once was I pressured into buying something I couldn't afford or didn't want. They simply went to work and made it happen. I can't say enough about the friendly, professional and all around terrific staff at Steve Lewis. In fact, I raved about them so much that my parents went in the next day and bought themselves a car too! Thank you so much John, Kerry and Myron!!! You've made a lifetime customer out of me! Sincerely, Jennifer C Granby, MA More

Peter was great to work with, friendly, knowledgable and Professional. The car was full of great surprises when I picked it up like a new floor mat in the back, new tires and a brake job. There was even an Professional. The car was full of great surprises when I picked it up like a new floor mat in the back, new tires and a brake job. There was even an extra little surprise that I found later :-) Thanks for your help and good work, Peter! More

We came back to Steve Lewis twice because of their personalized and friendly service. This is the second car from John and will go back again personalized and friendly service. This is the second car from John and will go back again More

Easy to do business with worth the drive from Springfield. Justin did everything he promised he would do. I have already recommended Steve Lewis to another Subaru owner. Springfield. Justin did everything he promised he would do. I have already recommended Steve Lewis to another Subaru owner. More

I purchased a new Subaru Impreza from Steve Morris, and I had a terrific experience. Jesse was extremely knowledgeable, helpful, and efficient. The only issue that came up (for me) was that some of the gre had a terrific experience. Jesse was extremely knowledgeable, helpful, and efficient. The only issue that came up (for me) was that some of the great service maintenance / warranty deals are location-specific (and I'll be relocating soon), but other than that, I am very pleased with everything. I would definitely recommend this dealer. More

An overall good experience. A little trouble with the new vehicle due to employee error. The dealership did everything they could to correct the problem and ensure that we were satisfied, which we are. We wo vehicle due to employee error. The dealership did everything they could to correct the problem and ensure that we were satisfied, which we are. We would go back again & have no problem recommending this dealership! More

salesmen were professional and accomodating. We gave the dealership high ratings because they were efficient and made the buying process as pleasant as possible. Thank you. dealership high ratings because they were efficient and made the buying process as pleasant as possible. Thank you. More