Steve Lewis Subaru

This was our first time buying a car from a dealership and we were anxious the experience wouldn't be very pleasant. From almost the moment we came in, we were at complete ease with Dave Hanks, our sales and we were anxious the experience wouldn't be very pleasant. From almost the moment we came in, we were at complete ease with Dave Hanks, our salesman. He was very knowledgeable, friendly, honest, and funny. We would happily buy all our future cars from Dave. The dealership itself had a very energetic vibe to it. The waiting room, with its complimentary magazines, newspapers, beverages, and comfortable chairs, was the nicest place I've ever had to wait in for a car. I even appreciated that the TV was turned off. Thanks for making this experience much better than we'd anticipated. More

Dave was my salesman and I CANNOT SAY ENOUGH GOOD THINGS ABOUT HIM....he made the experience so positive....from the moment he introduced himself.....he was EXTREMELY patient, informative, friendly. I was ABOUT HIM....he made the experience so positive....from the moment he introduced himself.....he was EXTREMELY patient, informative, friendly. I was a highly stressed customer when I walked in and spent many hours there and Dave made me feel like a special customer and NEVER for a moment lost his patience, which, if it were me, i probably would have!! I didn't spend a lot of time with the others....I found Myron very warm, friendly and patient also. Actually, every person that I interacted with was extremely nice. I would HIGHLY recommend this dealership!!! More

The minute I walked in the door, Gus greeted me in a friendly but professional manner. I laid out what I was looking for (a 2013 Outback) and what I was trading in (a car and a pickup), and we put every friendly but professional manner. I laid out what I was looking for (a 2013 Outback) and what I was trading in (a car and a pickup), and we put everything on the table, roughed some figures out, and went out for a test drive. After the drive, when I couldn't decide on color, Gus patiently brought down a second car so I could compare based on an actual car instead of just a color swatch. I was never made to feel as though I was putting anyone out, or asking for extravagant favors or considerations -- instead, I was made to feel that whatever it was going to take to make me a happy customer, SLS was ready to provide it. The next day, when I came in to finish up the deal, Larry went over everything Gus had started, and went with me for a second test drive. After that, Michael helped firm up the prices for my trade-ins (traded in two vehicles), and we struck a deal. Myron finished up all the paperwork, Larry set me up with a ride home so I could ferry my second vehicle back, and then finished up by thoroughly going over the car with me, putting the keys in my hands, and sending me away happy. The short story for me is that, with minimal pain, I was able to consolidate two limited-purpose vehicles into one very nice machine. I think if you wind up at Steve Lewis Subaru you're going to figure out that this is a different kind of dealership, one at which the customer's happiness is what matters. I'm a living example, and I love my new Outback. More

I am a single mother of a small child and did not have a lot of time. Justin totally got it and made every effort to get me in and out in no time. When I wanted to get a new radio installed in the vehicle b lot of time. Justin totally got it and made every effort to get me in and out in no time. When I wanted to get a new radio installed in the vehicle before I brought it home, he found me the radio, amp and speakers in my budget and got the system installed for me! Who can beat that, seriously. Justin was straightforward about what he could do and what he couldn't, which I appreciated. His number one goal was my satisfaction, and I am most definitely satisfied, and grateful. He is a nice guy who is easy to work with, and I would recommend him and the dealership without reservation. More

Peter was very helpful and new exactly what I was looking for. I got a great deal with no hassle and I am very satisfied with the whole experience. It is the best dealership in western mass. All the vehicles for. I got a great deal with no hassle and I am very satisfied with the whole experience. It is the best dealership in western mass. All the vehicles are well maintains and clean. Thanks again, Peter. More

I had a great experience buying a new Forester at Steve Lewis Subaru. Peter was very instrumental in making it happen for me. He was very friendy,knowledgeable, with no high pressure. I was able to get the Lewis Subaru. Peter was very instrumental in making it happen for me. He was very friendy,knowledgeable, with no high pressure. I was able to get the exact vehicle I was looking for thanks to Peter. I was very comfortable with my purchase, everything went smoothly, and am extremely happy with my Forester. More

Great Service. Dave Hanks did a superb job helping me get all the options I needed in a car and even getting it registered in another state (New Hampshire!) Thanks! get all the options I needed in a car and even getting it registered in another state (New Hampshire!) Thanks! More

When my local dealer said that a car with the equipment I wanted did not exist and that I would need to "lower my standards", which was not happening, I turned to an internet search box. Steve Lewis Subaru c wanted did not exist and that I would need to "lower my standards", which was not happening, I turned to an internet search box. Steve Lewis Subaru called me within an hour to say that they had a late-model used car that fit my description. Dave Hanks was my perfect car salesman. He was friendly and responsive, did not try to sell me things I did not want or employ "car salesman" tactics on me, was super-product knowledgeable given his 16 years experience, and knew that the used car they had on the lot was the one for me. I don't remember the names of the men who delivered my car right to my door, 2 hours away from the dealership, but thumbs up to them, too. Myron in the finance office was also ready to please and got me the rate I needed to seal the deal. Thanks to everyone at Steve Lewis! More

It was easy to buy my car. I went in on a Monday and test drove a Forrester which I had been looking at. There was no pressure from the salesman to purchase the car. On Thursday I went back and bought test drove a Forrester which I had been looking at. There was no pressure from the salesman to purchase the car. On Thursday I went back and bought it. The staff is professional and a pleasure to work with. More

This was my first experience at a subaru dealership. First of all I most say there is nothing fun about buying a car and the process can be quiet tedious but Pete was amazing. He did not pressure us in First of all I most say there is nothing fun about buying a car and the process can be quiet tedious but Pete was amazing. He did not pressure us into buying a car. He listened to our needs and delivered everything we were looking for in a vehicle and more. This is the first time I bought a car and felt good walking out the dealership with a new vehicle. Overall we had a great experience and could not be happier with our Outback and everyone who worked together to make the sale happen. Thank you Steve Lewis Subaru for providing reliable quality products, service and staff. More