Steve Lewis Subaru
Hadley, MA
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Excellent attention by a congenial team. No high-pressure sales technics. This dealership has high grades for attention to detail and support service for vehicles they sell. Remains to be se No high-pressure sales technics. This dealership has high grades for attention to detail and support service for vehicles they sell. Remains to be seen for this customer. However, likely more expensive than it should have been. More
Steve Lewis Subaru has always been a worry-free experience for me. This goes for purchasing my 2014 Forester and having it serviced exclusively at this dealership. My questions are always answere experience for me. This goes for purchasing my 2014 Forester and having it serviced exclusively at this dealership. My questions are always answered thoroughly and I've never felt pressured during the purchase and/or service appointments to buy more features or services than I really need. The staff is low key and honest and these are all reasons why I drive to Hadley for anything to do with my Forester. If someone asks me about my car (and it happens often), I tell them that I've owned two Foresters so far and I will continue to own a Subaru and return to Steve Lewis for purchase and maintenance. Steve Lewis Subaru is a very good choice for women who are buying or servicing a car. I have never had anyone speak to me in a condescending manner at all. On a lighter note, the waiting room is clean and comfortable and sometimes provides the most peaceful moments I have in my day. Great job everyone! More
The sales department is outstanding. Everything was explained to me in detail and everyone was so helpful. Great vehicle and financial support. Everything was explained to me in detail and everyone was so helpful. Great vehicle and financial support. More
Always does a great job on maintaining my Legacy. I never have to wait more than an hour for my oil change and tire rotation. The representative always keeps me updated via text. Very reasonable pric I never have to wait more than an hour for my oil change and tire rotation. The representative always keeps me updated via text. Very reasonable prices! More
Went in for an oil change and brake check up. Got price but couldn't verify work as tech already pulled car out and in lot. No one got back and ended up leaving w no final decision due to extend Got price but couldn't verify work as tech already pulled car out and in lot. No one got back and ended up leaving w no final decision due to extend wait. Had brakes done at another location. Don't remember Service tech name and unable to finish so ill put in Benny Just to finish. More
We are a two-Subaru family, both purchased from and serviced by Steve Lewis Subaru. We have a consistently excellent experience. Most recently, we took our Outback for its 54K service. It was easy to a serviced by Steve Lewis Subaru. We have a consistently excellent experience. Most recently, we took our Outback for its 54K service. It was easy to arrange drop-off. Communication was excellent (by phone) after the service was completed. Pick-up was a breeze. Brandon is always friendly, helpful, and a delight to work with. We couldn't be happier with Steve Lewis Subaru's service team! More
The dealership was clean, orderly, and I was helped promptly. Each employee I spoke with was friendly and helpful. I especially appreciated that I was treated with respect, being a woman coming in by promptly. Each employee I spoke with was friendly and helpful. I especially appreciated that I was treated with respect, being a woman coming in by myself. Tyler was excellent to work with, and really went above and beyond in assisting me and demonstrated great patience in answering my many questions thoroughly and frankly. I certainly felt well taken care of throughout my whole experience, especially being new to the car buying process and without familiarity with new vehicles. Give that man a raise. David was also great to work with and was equally patient and helpful and took time to make sure I understood all my options. More
Easy walked in to get change oil service, technician is very nice, he advised me to have major service soon. the total waiting time is reasonable. very nice, he advised me to have major service soon. the total waiting time is reasonable. More