Steve Lewis Subaru
Hadley, MA
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I would most certainly recommend Myron and Kim as a great pair to work with. This is my first new car, so I did my homework. upon arriving the sales floor was swamped (simply a large volume of prospective bu pair to work with. This is my first new car, so I did my homework. upon arriving the sales floor was swamped (simply a large volume of prospective buyers, a good sign!) Myron was quick to get me both a test drive and a quote. This was Thursday evening, Friday morning my vehicle is ready for pick up. I'm fairly young and tech savvy, but was still a bit overwhelmed with all the new capabilities of the car. But Kim was absolutely wonderful in explaining everything I needed to know about my new Legacy in her wonderful southern accent. More
Compared to another local dealership, Patrick Subaru, the friendliness of staff at Steve Lewis was leagues ahead. Unlike Patrick Subaru, I felt the sincerity of the employees at Steve Lewis was 100% real. Th friendliness of staff at Steve Lewis was leagues ahead. Unlike Patrick Subaru, I felt the sincerity of the employees at Steve Lewis was 100% real. There was no "sleazy used car salesman" attitude whatsoever. I am extremely happy with the service I received at Steve Lewis and I would recommend it to my closest friends (I might tell my enemies to go to Patrick Subaru instead). More
Holly called me after I looked at several dealer websites and left my number. she was very friendly and encouraged me to drop by and see what great deals they had available. My wife and I visited the office and left my number. she was very friendly and encouraged me to drop by and see what great deals they had available. My wife and I visited the office and Holly introduced us to John, who answered lots of questions about models of new and used cars and how they varied from year to year. he showed us models on the lot. he was very helpful without being forceful. Joe worked with us to get a deal on a 2012 pre-owned Outback that we really liked. Again, he was very friendly and helpful, and we did not feel like we were being hurried or forced into anything. both he and John gave us lots of information, and we made up our minds. Kerry was very helpful describing in detail the finance options and the various protection plans available. The experience was very enjoyable. we really enjoy the car and feel like the staff at Steve Lewis Subaru gave us all the information and help we needed to make the right choice. More
Steve Lewis Subaru was recommended to me by a relative who had a very good experience with this dealership. I am happy to say I did as well. To be honest, I was not looking forward to "car shopping" becau who had a very good experience with this dealership. I am happy to say I did as well. To be honest, I was not looking forward to "car shopping" because of past experiences but I lucked out with having Jesse Bilodeau as my salesperson. From the very beginning he put me at ease and was very friendly, knowledgeable and funny. I had somewhat of a long wait when I went to pick up my new car (problems on the end of my insurance company)but, Jesse made sure to check on me in the waiting room even though he was busy. He also brought me to the parts and service department and introduced me to several people whom I will be seeing for future oil changes and repairs. So, thank you very much for a very good experience in purchasing my new car.......finally! More
I have to say that I was totally blown away by this dealership. I was at Northampton Ford a little while before and test drove two cars. While I was there I walked around outside looking at cars for p dealership. I was at Northampton Ford a little while before and test drove two cars. While I was there I walked around outside looking at cars for probably 20 minutes before I ended up going inside to get help. A total negative in my book. It was about 1 minute after I left the Ford and went to Steve Lewis to try to get what I actually wanted, a Subaru. As soon as I got to Steve Lewis and opened the door I was greeted by Jesse. Unfortunately for me I didn't show up until they were about to close. Jesse took the time to call a loved one and tell them he would be running late to help ME with my needs. That was when I knew I had come place. A great feeling if I must say so myself. I felt as though this dealership welcomed me to their family when they were trying to find me the right car. Myron and Kerry were also great in their respective roles. Would I recommend this dealership to anybody? Absolutely. I already have 10+ times. I love my new car and am very happy to have a good relationship with the dealership I got it from. Thank you Steve Lewis Subaru, and thank you Jesse Bilodeau! More
My experience with Steve Lewis and Jesse Bilodeau was exceptional. I consulted with Jesse about buying a Subaru two months before purchasing my 2013 Forester. He was very helpful and emailed me nearly ev exceptional. I consulted with Jesse about buying a Subaru two months before purchasing my 2013 Forester. He was very helpful and emailed me nearly every week to check my progress in the search. When Subaru announced a 0% promotion he called and left me a message about it. When I was ready to purchase he made the process easy and was able to match a deal I had seen at another dealership. When I arrived at the dealership he had done his research and was ready to show me the exact car I was looking for. With all of the waiting involved with purchasing a new car, Jesse was very accommodating and frequently checked in with me in the waiting room. This is the second car my family has purchased from Jesse and we will continue to. More
Overall, the team of people I worked with to purchase my new vehicle was incredibly friendly and super knowledgeable. My direct salesperson, David Hanks, was professional, smart, and delivered information new vehicle was incredibly friendly and super knowledgeable. My direct salesperson, David Hanks, was professional, smart, and delivered information patiently, expertly, and positively. All of my questions were answered and welcomed. The team worked to get me the best price on a high quality vehicle, and I did not feel overwhelmed by any aggressive sales tactics. More
I needed to trade my big SUV in for a vechile that got better gas milage and still had enought room to carey all my things and kids daily. I meet with Gus first, He showed me the forster and outback. I wa better gas milage and still had enought room to carey all my things and kids daily. I meet with Gus first, He showed me the forster and outback. I was still not sure that the Subura was going to be big enought. I took both cars out for a ride. Returned several time to test driving both cars still not sure witch one was right for me. When Gus was not there I meetr with John very freindly took right over for Gus helping me out test driving each vechile and going over the pro and cons that would help me make the right discission. When I finaly made up my mind booth Gus and John were out, that when I meet Larry He jump in and help close the deal. I would say that all three sales person made it a very easy dission to buy from there dealership. More
I had to find an all-wheel drive vehicle for my son and I had only a week to do so. By chance, I found a listing on-line for a used Impreza wagon and emailed the Steve Lewis dealership for information. I rec had only a week to do so. By chance, I found a listing on-line for a used Impreza wagon and emailed the Steve Lewis dealership for information. I received a prompt reply from Larry Flakes who met with me that very afternoon. I test drove the car and began negotiations over the final price which included a trade in. I was very happy with the final figure. To say that Larry was attentive, is an understatement. He even called me from the hospital one night, where he was waiting for a family member to get medical assistance! He was, also, extremely helpful in helping with arrangements to get the car to my son who works in Vermont as I was heading back to Florida. I would recommend Larry Flakes and the rest of the crew at Steve Lewis Subaru to anyone who wants a stress-free experience buying a new or used car. More
I was referred to Steve Lewis Subaru by two friends. I had been researching cars for over 2 years. Needless to say, I was dreading the car buying process. This was about to change after walking into Steve had been researching cars for over 2 years. Needless to say, I was dreading the car buying process. This was about to change after walking into Steve Lewis Subaru. I was pleased with the overall experience. This truly is the way car buying should be! Thanks to all that I worked with and especially John Acadia for staying late in the evening and getting me into the perfect car for me and my family. More