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Steve Lewis Subaru

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,364 Reviews
Call Dealership (413) 584-5355
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315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

April 02, 2022

Steve Lewis subaru offers great service. Jesse was a very helpful service advisor. Thank you More

by daltonjsmith2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
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Apr 04, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Dalton, and we look forward to working with you again. Joe Clark General Manager

April 01, 2022

They were very polite and a nice building but when I went to pick up my car it wasn’t detailed perfectly. More

by STARRLAFLEUR5290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Michael Teixeira, Aaron Chick
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Apr 04, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to submit a review. We are so glad we could assist you. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to contact me at your convenience. Joe Clark General Manager

March 31, 2022

Steven Lewis Subaru provide excellent oil change service. I like that one can come in for oil change without an appointment! More

by daudahandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
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Apr 01, 2022 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

March 29, 2022

Just ordered a new forester with Brian Ford. He was very patient and never pushy. Took a great amount of time with us. Jesse in service department is excellent. He is one of the main reasons we More

by ERIKSON1608
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ford five stars
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Mar 29, 2022 -

Steve Lewis Subaru responded

Thank you so much for your kind words for Brian, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

March 28, 2022

Great staff, excellent service, the attention to detail and overall customer service is really impressive. More

by JONATHAN.RISELING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Mar 28, 2022 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jonathan, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

March 28, 2022

This dealership has the best staff in all areas that give me good customer service each time I'm there. My service took no time at all! Thank you More

by Carmutch44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Szewczyk, Benny Cruz, Terra Hondrogen
Report | Print
Mar 28, 2022 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

March 28, 2022

The service department took my car in right on time and got the work done promptly. The staff is friendly. My only criticism is “the upsell”. When I bring the car for a oil change and they “recommend “ a c More

by cyclegirl
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
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Mar 29, 2022 -

Steve Lewis Subaru responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

March 27, 2022

It was great to be offered a loaner car since our service was expected to take about six hours. More

by SJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse S. is always very helpful, friendly and great to work with.
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Mar 28, 2022 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

March 24, 2022

I drive from Longmeadow to have my car serviced here because everyone at Steve's is knowledgeable, friendly and accommodating. I wouldn't think of taking my car anywhere else for service. Five stars fro More

by arallard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Mar 24, 2022 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

March 23, 2022

Excellent service department. Always informing me of service that needs to be done. Can get me in soon More

by tjberube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Mar 24, 2022 -

Steve Lewis Subaru responded

We are very happy to hear Benny provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

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