Back

Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

Directions

By Type

Showing 3,364 reviews

April 18, 2022

Worked great to get my payments down to ware I could get the car. Thanks. More

by bruschi59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Tyler Griswold, Roger Dugas
Apr 19, 2022 -

Steve Lewis Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

Apr 19, 2022 -

bruschi59 responded

My email is bruschi59@yahoo.com

April 18, 2022

I waited an extremely long time for what I was told was immediately identified as a minor settings error. More

by rhbyfl
Recommend Dealer
No
Employees Worked With
Brandon
Apr 29, 2022 -

Steve Lewis Subaru responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Clark General Manager

April 18, 2022

I appreciate a service department that gives me an appointment and completes the work as they advertised. They are friendly, professional and look out for my best interest. I have all of my service wo More

by WALTERDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen, Ryan Spahl
Apr 19, 2022 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

April 17, 2022

The service team at this dealership always looks out for our best interest when working on our car. More

by brianshfd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Terra Hondrogen
Apr 18, 2022 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

April 15, 2022

Jesse was clear about the problem the service department found and his explanation was helpful in terms of my making the decision to go ahead with the repair. He was completely professional throughout our More

by BLIEBER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Szewzik
Apr 18, 2022 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad Jesse was able to help, and we hope to see you again! Joe Clark General Manager

April 14, 2022

Good as usual. Nice waiting room. Friendly people. Happy with our 3 Subaru cars. No worries More

by STONYHILL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 15, 2022 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

April 13, 2022

this was the second subaru from this dealership within the last 5 years. based on the first positive experience, it was easy to continue with the same dealership More

by CYAG
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold, Terra Hondrogen
Apr 15, 2022 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

April 12, 2022

The service was great. I didn't wait long for an oil change/tire rotation. I thought it was pricey but in order to keep the warrantee you have to get it serviced there so t More

by Kristi
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 12, 2022 -

Steve Lewis Subaru responded

Kristi, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

April 12, 2022

explained everything i needed to know. every thing just went so smoothly and the person i worked with was excellent! More

by aekern60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Spahl, Dina Paras
Apr 12, 2022 -

Steve Lewis Subaru responded

Thanks for sharing your thoughts about your experience with Steve Lewis Subaru. Dana and Ryan appreciate your business and hope to see you again soon! Joe Clark General Manager

April 11, 2022

I have owned 3 new Subaru cars. By far this is the best dealership around! Customer service is outstanding and they are willing to work with you. Rich Grono was a true profession More

by candaceparker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grono
Apr 11, 2022 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Candace, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

...
24
...