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Steve Lewis Subaru

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,364 Reviews
Call Dealership (413) 584-5355
View Awards

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

April 20, 2022

I have been going to Steve Lewis Subaru since 2008, and they have always been great. They have never tried to sell me on any repairs or upgrades that I didn't need. More

by KHOLBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 21, 2022 -

Steve Lewis Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 20, 2022

Steve Lewis employees are, across the board, knowledgeable, personable and respectful. They are attentive and helpful without being overbearing. More

by JENKORZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Walczak, Aaron Chick
Report | Print
Apr 21, 2022 -

Steve Lewis Subaru responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 20, 2022

Great service and excellent staff. They were very helpful and had a loaner car available for my use while my car was being repaired More

by RKLANE53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Axdon
Report | Print
Apr 21, 2022 -

Steve Lewis Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

April 20, 2022

Everyone we worked with was friendly , courteous, informative. The classroom was big , clean and bright. More

by LOUISE42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Dubay-Martin
Report | Print
Apr 21, 2022 -

Steve Lewis Subaru responded

Thank you so much for your kind words, Louise, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

Apr 21, 2022 -

LOUISE42 responded

Joe Clark I had to laugh when I read my review Showroom became classroom. That’s fine as I did learn a lot about my new Forester.

April 20, 2022

I hate going to a garage but I love Steve Lewis Subaru and the expert staff. Just recommended you to another potential customer. THANK YOU !!!! More

by LESBOUDREAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 21, 2022 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

April 19, 2022

Bill was 489. 80 for a 30,000 mile service appt. We told the service dept, that we only had 25,000 miles on the car and did not want the 30,000 mile service. Some More

by WGLENDON
Recommend Dealer
No
Employees Worked With
People were nice and helpful.
Report | Print
Apr 29, 2022 -

Steve Lewis Subaru responded

Thank you for reaching out to us with your contact information. A representative from our dealership will be in touch with you soon. Again, our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to see if we can turn this situation around for you. Joe Clark General Manager

April 19, 2022

Steve Lewis always provides excellent and professional service. I appreciate having them on my team. More

by whitecl
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Report | Print
Apr 19, 2022 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 18, 2022

Great service. Very quickly. All reps were very friendly and overall the experience was great. More

by randallstewart14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, David Hanks, Michael Teixeira, Benny Cruz, Terra Hondrogen, Ryan Spahl, Jack Walczak, Jason Bastia
Report | Print
Apr 18, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

April 18, 2022

I was happy Jesse made sure I did not have to pay for my cracked catalytic converter. More

by PROCHE37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Apr 18, 2022 -

Steve Lewis Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 18, 2022

Quick service, friendly staff, great accommodations when service will take a longer period of time. More

by sarahmasscara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Report | Print
Apr 18, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

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