
Steve Lewis Subaru
Hadley, MA
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Dave is my hero!!! I picked up my new lease last week. This is my third time doing business with David Hanks & Steve Lewis and it keeps getting better all the time. Da I picked up my new lease last week. This is my third time doing business with David Hanks & Steve Lewis and it keeps getting better all the time. Dave Hanks is the friendliest, most professional and easiest to work with car salesman I have ever encountered. I had my heart set on a 2014 Forester in the beautiful Venetian Red. Given the time of the year with inventories being low all over New England and red Foresters being non-existent I was faced with picking from an inventory of one. Dave was highly atuned to my disapointment and was working like crazy to get me a deal that would put the smile back on my face, even throwing in a remote car starter to sweeten the deal. I REALLY wanted the red so I asked, sceptically, if there were any red Outbacks...seems there actually were quite a few. I had never considered an Outback as I always considered them to be too pricy for my budget, but I was desperate. Dave looked at the numbers and came back with an offer of only about $20 more (per month) than I would have paid for the Forester! He worked his tail off to get me what I wanted...this is what makes a GREAT salesman and dealership. So I not only have a beautiful new Outback in Venetian Red (woo-woo), but it's fully loaded to boot! Remote car starter, heated seats & windows, Bluetooth...the whole enchilada as they say! Dave wanted to make me happy with my new car...and he succeeded!!!!! I know that Steve Lewis values customer and repeat loyalty but I can honestly say that I appreciate the loyalty extended to me by Dave and the #1 Subaru dealership in the country that backs him up!!! More
Highly recommend Great place, highly recommend them for purchase of a new vehicle. Personnel friendly, informative and patient. Not pushy. Great place and looking f Great place, highly recommend them for purchase of a new vehicle. Personnel friendly, informative and patient. Not pushy. Great place and looking forward to servicing out vehicle there. More
Great experience! From the moment we were greeted at the door to the time we drove the car home, it was nothing but a positive experience. We started our shopping at t From the moment we were greeted at the door to the time we drove the car home, it was nothing but a positive experience. We started our shopping at this dealership, went to a few other dealers as we test drove other brands (never owned a Subaru before), and easily returned to this dealer for the purchase based on our initial experience. The 2nd visit did not disappoint. Dave was great at guiding my daughter thru the purchase of her first new car. Where she had found other dealers to be somewhat condescending to her, that was not the case here and that made a big difference to us. We were not pushed into a sale on our 1st visit - Dave accommodate our need for a test drive and some pricing. When we were ready to buy, the actual negotiation to purchase was painless and we signed the purchase order that day. The car was delivered the next day as promised. I've been to a lot of local dealers for all brands, and this was truly a great experience. Highly recommend both this dealership (and Dave Hanks) and now the Subaru product. More
My review of Steve Lewis Subaru Steve Lewis is a great dealership. It was our second Subaru purchase and first time dealing with Steve Lewis. They honored the sales quote(which we re Steve Lewis is a great dealership. It was our second Subaru purchase and first time dealing with Steve Lewis. They honored the sales quote(which we received online). A relaxed atmosphere(other dealerships put too much pressure on). A dealer which we would highly recommend and come back to. Jesse was very informative, we were between an Outback and Forester. He took the time to take extended test drives, answered all of our questions and pointed out pros and cons of each car and which would work better for our needs. They didn't have on the lot what were wanted regarding color/options. But they found what we needed and added the additional options that were needed. Jesse is an asset to the dealership, he made the whole transaction very easy and smooth. More
Great experience Anyone who has ever purchased a vehicle, new or used, knows that typically what you see is not what you get. With Larry, it's the opposite; he's very Anyone who has ever purchased a vehicle, new or used, knows that typically what you see is not what you get. With Larry, it's the opposite; he's very forthright and upfront. He's excited about his job, which means you don't feel like you're a hassle or are interrupting him, and he makes the process relatively painless. I can't be happier with my car, and I think anyone who goes through Larry will be pleased More
Great Salesman - Good Dealership - So So Corporation Dave Hanks was an 11 (1-to-10 scale)! VERY personable, knowledgeable, friendly. Disappointed with the man in the credit department: slow, too much of Dave Hanks was an 11 (1-to-10 scale)! VERY personable, knowledgeable, friendly. Disappointed with the man in the credit department: slow, too much of a wait, cold not friendly. Subaru shipping was awful!! Had to wait way too long for an already assembled car - building a new car from scratch would've taken less time!! Cannot fault the salesman for that, though, slow shipping is on the Subaru corporation NOT this dealership. More
Outstanding Dealership! This is the third car we purchased from Dave Hanks at Steve Lewis Subaru. Dave is extremely personable, professional and fair in his dealings. The s This is the third car we purchased from Dave Hanks at Steve Lewis Subaru. Dave is extremely personable, professional and fair in his dealings. The service is also excellent! I would highly recommend this dealership, Dave, and the service team! More
Dave is the best! We worked with Dave Hanks when we leased our last car and were very happy to work with him again when leasing our second and third subarus. He is frie We worked with Dave Hanks when we leased our last car and were very happy to work with him again when leasing our second and third subarus. He is friendly, professional, knowledgeable and helpful. Highly recommend this dealership and this great salesman. More
Jesse and Gus were very friendly, knowledgeable and helpful. I never felt pressured to buy. They were very understanding of our purchasing needs and were sincere in their desire to help us feel comfo helpful. I never felt pressured to buy. They were very understanding of our purchasing needs and were sincere in their desire to help us feel comfortable with our choice. The negotiation process with Gus was relaxed and drama free. I believe we settled on a fair price for the car and am very pleased with whole process. More
From start to finish, Steve Lewis Subaru gave my fiance and I the best car buying experience we've ever had. We felt special, not just because of the overall professionalism of the dealership, but also the and I the best car buying experience we've ever had. We felt special, not just because of the overall professionalism of the dealership, but also the service of our dealer, Pete Lustenberger. Pete is a true professional and gave us his total focus, energy, and time during each of our visits. Pete was knowledgeable, kind, understanding, and welcoming to us and we couldn't give a stronger recommendation for him. Thank you for everything, Pete. More