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Steve Lewis Subaru

Hadley, MA

4.8
3,374 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,374 reviews

May 04, 2014

Great used car buying experience We had a great visit at Steve Lewis Subaru. Jesse Bilodeau was very easy to work with. He understood our desire for a cheaper, used car to replace the More

by Darrylventura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Longley
May 01, 2014

Great dealership Steve Lewis Subaru was a pleasant experience. Nice environment and friendly staff. Works with you and follows through. When that time comes to buy ano More

by Heatmaster123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Flakes
May 01, 2014

Fabulous and Pain free I have been a Jeep lover and owner for the last 15 years, having bought two Wranglers during that time. I enjoyed every minute with both vehicles, but More

by lleboeuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 30, 2014

Great experience Everyone was very pleasant and not pushy at all, they were very understanding of the vehicle I wanted and made every effort to get me the color and mo More

by Gregs4163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, David Hanks
April 29, 2014

Good Guy Doug treated me and my partner with respect and was a very good listener to our needs. He worked with us to narrow our search and did not put pressure More

by LinéePerroncel
Friendliness
Price
Recommend Dealer
Yes
April 29, 2014

2008 Subaru Impreza 2.5i Being a graduating senior and this being my first car it took me awhile before I made a final decision. I talked with both Todd and Doug on separate o More

by scognac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry
April 28, 2014

Didn't answer questions, didn't listen I was displeased with my experience at Steve Lewis. I went in to pretty much kick the tires and check out a new Forester and Outback. I didn't want to More

by jtgeary
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Forgwet his name
Apr 28, 2014 -

Steve Lewis Subaru responded

We greatly appreciate you taking the time to post a review about your recent experience. We attempt to provide the highest level of satisfaction to every customer, every day, and look to improve upon the instances when we do not. The sales consultant assisting you on your visit had only been working here for a few days. Unfortunately, some of the unfamiliarity and misunderstandings of a new sales consultant could have very well translated into typical "car buying" games. Our sincerest apologies for not getting keys, pricing, and any other unmentioned concerns or questions addressed in a timely fashion. Although we were unable to earn your business, congratulations on the purchase of your new vehicle! Again, we cannot improve the way we conduct business without knowing of our shortcomings, and thank you for the feedback. We would love an opportunity to service your new Subaru, and hopefully instill the good feeling that so many have come to expect from Steve Lewis Subaru. Please feel free to contact me at any time with any additional questions or concerns you may have. Michael Teixeira General Sales Manager Steve Lewis Subaru 413-570-2930

April 26, 2014

New car buying I have bought over 12 cars and this was the best experience ever for buying a car. I will be recommending Peter and Steve Lewis Subaru to everyone!! More

by kel01107
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Peter Lustenberger
April 26, 2014

Happy with our purchase After bad customer service at an alternate Subaru dealership in Western Mass, we decided to go with Steve Lewis for another used car. We were very ple More

by cliffdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 26, 2014

We had a great experience! Peter Lustenberger is a great salesman. He really made our car buying experience very enjoyable. He is absolutely the best! He is so fun to work with More

by RalnaRamse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Lustenberger
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