
Steve Lewis Subaru
Hadley, MA
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Great used car buying experience We had a great visit at Steve Lewis Subaru. Jesse Bilodeau was very easy to work with. He understood our desire for a cheaper, used car to replace the We had a great visit at Steve Lewis Subaru. Jesse Bilodeau was very easy to work with. He understood our desire for a cheaper, used car to replace the loss of our old car, which was unexpected. He never tried to steer us towards more expensive cars. Everything ran smoothly, and we got much more than we thought we would for our old car, which had a blown motor. We ended up with a used Toyota Corolla with very low miles that was already listed for under kbb value. Between this and our trade-in, Jesse Bilodeau and Business Manager Myron Callender really came through with a very good deal. They even got us low interest financing and basically we were able to get a car from start to finish in just a few days. Thanks again too all and will definitely recommend and use Steve Lewis Subaru again in the future!! More
Great dealership Steve Lewis Subaru was a pleasant experience. Nice environment and friendly staff. Works with you and follows through. When that time comes to buy ano Steve Lewis Subaru was a pleasant experience. Nice environment and friendly staff. Works with you and follows through. When that time comes to buy another car, I would definitely return. Thank you. More
Fabulous and Pain free I have been a Jeep lover and owner for the last 15 years, having bought two Wranglers during that time. I enjoyed every minute with both vehicles, but I have been a Jeep lover and owner for the last 15 years, having bought two Wranglers during that time. I enjoyed every minute with both vehicles, but felt it was time to move on to a different driving experience. So, I developed a list of criteria for my new "dream" car and five vehicles to research. I spent many weeks at this task, and in the end, Subaru Forester was at the top of my list. Now, the question became, "Where do I go for a test drive and personal attention?" Steve Lewis Subaru in Hadley, MA, was my first choice for two main reasons - easy access and my own familiarity with the area. It was a decision I will never regret. Doug Bonafilia was our sales person with Tony Oliver and Myron Callender, rounding out the team. Every feature of the Forester was explained, the test drive was stress free, and the deal was phenomenal! Buying a car is BIG, and being happy with the process, for me, is essential. This dealership is loaded with talented caring people that make you feel that you truly matter. What more could anyone ask ?! Today we picked up my new Forester. "Pearl" is home to stay. I couldn't be more thrilled! More
Great experience Everyone was very pleasant and not pushy at all, they were very understanding of the vehicle I wanted and made every effort to get me the color and mo Everyone was very pleasant and not pushy at all, they were very understanding of the vehicle I wanted and made every effort to get me the color and model of Forester that I was looking for. I would recommend in an instant More
Good Guy Doug treated me and my partner with respect and was a very good listener to our needs. He worked with us to narrow our search and did not put pressure Doug treated me and my partner with respect and was a very good listener to our needs. He worked with us to narrow our search and did not put pressure on us when we wanted to test drive other brands at different dealerships. We came back that same day because of Doug and the quality of the car we ultimately chose to buy. Our experience with Doug was so positive I suggested my brother in-law, from southern Connecticut come up to buy his next Subaru from him. More
2008 Subaru Impreza 2.5i Being a graduating senior and this being my first car it took me awhile before I made a final decision. I talked with both Todd and Doug on separate o Being a graduating senior and this being my first car it took me awhile before I made a final decision. I talked with both Todd and Doug on separate occasions and both were a big help to me. I liked that they tried to get to know me a little so they could help me figure out what car suited me. They guided me along from financing to car type as well as make or model without ever being pushy or putting me on the spot. After I made the decision to go ahead with the 08 Impreza Doug was really prompt and proactive in making sure I had the car as soon as possible. I would go back! More
Didn't answer questions, didn't listen I was displeased with my experience at Steve Lewis. I went in to pretty much kick the tires and check out a new Forester and Outback. I didn't want to I was displeased with my experience at Steve Lewis. I went in to pretty much kick the tires and check out a new Forester and Outback. I didn't want to test drive, just wanted to see if me and my kids would fit comfortably. The salesman wasted the little time I had, pushed a test drive, played a game of getting keys, not having keys and having to get the keys again and overall gave me a bad feeling about the dealership. Even after spending more time than I wanted to there, they would not give me a price for the car telling me that I could look it up online at their webpage, this was from the salesman and his manager. I went to Brattleboro and purchased a car there.. More
New car buying I have bought over 12 cars and this was the best experience ever for buying a car. I will be recommending Peter and Steve Lewis Subaru to everyone!! I have bought over 12 cars and this was the best experience ever for buying a car. I will be recommending Peter and Steve Lewis Subaru to everyone!! More
Happy with our purchase After bad customer service at an alternate Subaru dealership in Western Mass, we decided to go with Steve Lewis for another used car. We were very ple After bad customer service at an alternate Subaru dealership in Western Mass, we decided to go with Steve Lewis for another used car. We were very pleased with the quality of service they treat their customers with. We did not feel uncomfortable or rushed when speaking with our salesman, Steve Rivers, who was professional and friendly. Unlike the other dealership, Steve Lewis Subaru held themselves accountable for minor paperwork delays and resolved any issues we had in a very timely manner. We will definitely go back when it is time to upgrade our Subarus. More
We had a great experience! Peter Lustenberger is a great salesman. He really made our car buying experience very enjoyable. He is absolutely the best! He is so fun to work with Peter Lustenberger is a great salesman. He really made our car buying experience very enjoyable. He is absolutely the best! He is so fun to work with and really made it easy for us to buy a car. He is very knowledgeable, very patient, and absolutely fabulous to work with! We love the Hadley Subaru dealership and whenever we take our Subaru Forester in for service, they do a great job and the car is always ready in less time than expected. This place ROCKS and so does Peter! Thanks again!! More