Steve Lewis Subaru
Hadley, MA
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Always excellent service at Steve Lewis Subaru! Quick in and out, awesome staff, no pressure, Jesse & Brandon in the Service office are amazing. They always take great care of me and my car! Custom Quick in and out, awesome staff, no pressure, Jesse & Brandon in the Service office are amazing. They always take great care of me and my car! Customer for life More
I would not bring my Subaru legacy anywhere else for service.The Service dept is friendly and helpful to deal with . They are honest and always inform me when additional repairs are needed. They let me service.The Service dept is friendly and helpful to deal with . They are honest and always inform me when additional repairs are needed. They let me know what needs fixing right away and what can be done later. This past week, the car needed to stay at the dealership for 5 hours. I got a free loaner to use for the day that was clean and fun to drive. All the service and repairs were completed by 3 PM. I am confident of a safe, well-functioning car after having it serviced at Steve Lewis. More
Received an appt very quickly, given a lovely loaner, and service performed quickly. Another reason for 5 stars: Had a slight billing problem that was corrected immediately and courteously. Jesse S. has been service performed quickly. Another reason for 5 stars: Had a slight billing problem that was corrected immediately and courteously. Jesse S. has been a long time very professional service rep, and I know I can always go to him for help. More
I am glad that I chose this dealership despite the extra distance to get there. I had heard negative comments about other dealerships and nothing but positive with Steve Lewis Subaru. My experience with t distance to get there. I had heard negative comments about other dealerships and nothing but positive with Steve Lewis Subaru. My experience with the purchase was matched by the excellent service I recently received. Great loaner, too. They discovered that I needed new brake pads (I forgot to mention the vibration and replaced them without needing new rotors. I went down a steep hill today with no vibration. Nice! And they even "detailed" the vehicle. Thank you Jesse for everything. More
From start to finish, Tyler Griswold was great! He made the process easy and answered any questions I had. I love my new Crosstrek and will definitely buy from Steve Lewis Subaru again! He made the process easy and answered any questions I had. I love my new Crosstrek and will definitely buy from Steve Lewis Subaru again! More
You have the best service in the Valley. I have been coming to your dealership since I bought my car in 2015. Love Jessy Szewczyk who always is the kindest and the most helpful with all my c I have been coming to your dealership since I bought my car in 2015. Love Jessy Szewczyk who always is the kindest and the most helpful with all my car needs. Love that place. More
Service was efficient, completed on time and service staff were friendly and helpful. Liked the text and email confirmations of appointments staff were friendly and helpful. Liked the text and email confirmations of appointments More