Steve Lewis Subaru
Hadley, MA
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Excellent service - would have given five stars if the part shipped to the dealership wasn't broken, thereby extending the time the car was in the shop. That is not a reflection on the service center, whi part shipped to the dealership wasn't broken, thereby extending the time the car was in the shop. That is not a reflection on the service center, which did a great job. In particular, Jesse Szewczyk was very professional, very responsive, and very helpful. A pleasure to deal with. More
Very pleased with the service and the knowledgeable people. Every visit has been a good experience. Will never own any other type of vehicle. people. Every visit has been a good experience. Will never own any other type of vehicle. More
Well explained. This was a lot of work done to my car and was pricey but I got a loaner and had minimal inconvenience. I am sure of thorough dependable work done to This was a lot of work done to my car and was pricey but I got a loaner and had minimal inconvenience. I am sure of thorough dependable work done to my 2015 Forester. More
Had to reschedule due to delay in outside body shop, but Jesse informed me promptly and rescheduled to another day that worked for me. Very smooth and easy to deal with Jesse informed me promptly and rescheduled to another day that worked for me. Very smooth and easy to deal with More
Decent experience. Staff is courteous. I went for an oil change, alignment, and had a driving light out. They did everything and found my brakes needed work (after 150 Staff is courteous. I went for an oil change, alignment, and had a driving light out. They did everything and found my brakes needed work (after 150,000 miles not a surprise) but I realized when I got home, they had not installed a new bulb and I still had a driving light out. More
It really does not get better than Steve Lewis Subaru. They fit me in right away for an emergency AC repair before a critical road trip. Thank you! They fit me in right away for an emergency AC repair before a critical road trip. Thank you! More
Staff is courteous and attentive to customers concerns. They take the time explain what is involved with your scheduled maintenance and also keep you informed on any noted problems. The time from arrival t They take the time explain what is involved with your scheduled maintenance and also keep you informed on any noted problems. The time from arrival to time of departure was quick but that did not affect the workmanship.Overall, the people that work at Steve Lewis Subaru are caring, friendly and knowledgeable. More