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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

June 14, 2022

I really liked my 2015 Subaru Forester so I decided to buy another one. Steve Lewis Subaru has provided me with great service so bought a new 2022 Forester form them, the updated Forester has all of the l More

by rickmay007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dugas, Benny Cruz
Jun 14, 2022 -

Steve Lewis Subaru responded

It's fantastic to hear that Roger provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

June 13, 2022

Steve Lewis Subaru is great. There's nothing more to say. Their staff does everything right. More

by JNCPWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 14, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

June 13, 2022

No. pressure from.vinny which was very important to us . He was kind and has a nice demeanor. Very knowledgeable about the cars More

by mwood2340
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Vincent Zanetti
Jun 14, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Vincent delivered such a great experience! Joe Clark General Manager

June 10, 2022

My appointment was easy to schedule and service was provided courteously, efficiently, and in less than the estimated time, The customer waiting room is clean and comfortable. More

by mikekelso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 10, 2022 -

Steve Lewis Subaru responded

We appreciate your business, Mike, and our team looks forward to serving you again soon! Joe Clark General Manager

June 09, 2022

Over the past eight years, I've brought my 2013 Subaru Outback in for maintenance service in Hadley, MA. Although I live about 35 minutes from the dealer, their pleasant demeanor , prompt and efficient More

by dwillia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jun 10, 2022 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

June 06, 2022

Great service department! Very easy to schedule and work with. Nice waiting room to hang out in with great wifi. More

by colleendelv
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jun 06, 2022 -

Steve Lewis Subaru responded

Colleen, thank you for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

June 03, 2022

My family’s 3rd Subaru! Steve Lewis Subaru service is always willing to help, and is run very well. More

by MTARAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 03, 2022 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

May 31, 2022

We went into the dealer looking for a fuel-efficient vehicle due to our changed driving habits (extended mileage) due to caring for a parent and driving to work daily. Our salesman Roger greeted us, ask More

by bgtg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Roger Dugas, Ryan Spahl, Jack Walczak
Jun 01, 2022 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that Roger had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Joe Clark General Manager

May 30, 2022

After many years and four New Subaru purchases I continue to be reminded of why I keep returning to Subaru and Steve Lewis in particular. More

by KYANITE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie (service manager)
May 31, 2022 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

May 30, 2022

Excellent service - would have given five stars if the part shipped to the dealership wasn't broken, thereby extending the time the car was in the shop. That is not a reflection on the service center, whi More

by BILLCORWIN99
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk - Excellent
May 31, 2022 -

Steve Lewis Subaru responded

Thanks, Bill, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Joe Clark General Manager

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