
Steve Lewis Subaru
Hadley, MA
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Great Service! Everyone here is quick, generous with their time, honest and extremely helpful. I purchased my last 2 Subarus here and will continue to do so. I feel Everyone here is quick, generous with their time, honest and extremely helpful. I purchased my last 2 Subarus here and will continue to do so. I feel taken care of guided through every step without being made to feel like a burden or someone who knows less than the salesperson. I appreciate the additional effort they put into their work. More
They got everything right I found this car online (from Oregon!) and worked with David, who covered ALL the details. I felt very well taken care of and knew, even before I got I found this car online (from Oregon!) and worked with David, who covered ALL the details. I felt very well taken care of and knew, even before I got there, that everything was going to work out well. And it did. The financing, insurance, registration, certification, the timeliness of the paperwork... even the pickup at the airport— everything went without a hitch. And then when I arrived, I had Terra to run me through all the operations of the car and whatever else I would need to know. (By the way, this Suburu 4-wheel drive is awesome! It took me one day to realize that I need have no fear of the snow in this baby!) Not that I necessarily needed hand-holding, but Terra was right there... friendly and competent. I may have to revise my stereotyped opinion about used car salespeople! In short, these folks rock. More
Extreme Happiness I have purchased at least 15 new cars of different makes and models from different dealerships over the years but, Steve Lewis Subaru made it the easi I have purchased at least 15 new cars of different makes and models from different dealerships over the years but, Steve Lewis Subaru made it the easiest purchase ever!! I walked in without an appointment and was immediately greeted by Todd Gerry who stopped what he was doing to take me on a test drive. He was more than helpful, and answered all my questions. My particular vehicle had to be ordered (which I expected) but I was notified promptly when it arrived. I scheduled a time to come in to pick it up but due to impending weather, I arrived early. No surprise, I was assisted immediately!! I have never had a transaction flow so seamlessly!! Terra Hondrogen walked me through all of my cars features and took her time, making sure I understood them all.... Loved the experience.... OH, yeah, I LOVE my new Subaru Outback Touring too!!!!! More
Friendly and professional It was my first time buying a car from Steve Lewis Subaru and I would definitely go back for my next one. I didn't feel like they were trying to twist It was my first time buying a car from Steve Lewis Subaru and I would definitely go back for my next one. I didn't feel like they were trying to twist my arm to purchase anything that I didn't want. My salesperson David was very friendly and knowledgeable. I signed a purchase agreement as the car was in transit and he kept me updated throughout the process. They were the second dealership that I went to and probably the only one I will go to going forward. More
Knowledgeable, Efficient, Friendly I had a very good experience at Steve Lewis. They were quick and professional. Low pressure and fun to work with. Organized. Kept in touch with me I had a very good experience at Steve Lewis. They were quick and professional. Low pressure and fun to work with. Organized. Kept in touch with me regarding cars I might be interested in. Really aimed to please. Our main salesman Dave was very knowlegeable about Subaru and the car I bought. This really helped me with my decision. More
low pressure-fair price We were looking around at various new SUVs under 25K. This dealership was easy to work with and did not have the "high pressure," sales as some other We were looking around at various new SUVs under 25K. This dealership was easy to work with and did not have the "high pressure," sales as some others. Sales was honest on the trade value and price being around dealer invoice. If the service department does as well we will be back there in the future, More
No Pressure Shopping Experience My husband & I were able to casually peruse the outdoor inventory without anyone from the dealership overlooking us to BUY. So it was our choice to g My husband & I were able to casually peruse the outdoor inventory without anyone from the dealership overlooking us to BUY. So it was our choice to go in and be greeted & given some options. Before we knew it we were out driving what ended up being " SUCH A DEAL " safe, comfortable, dependable, and affordable SUBARU Impreza. Thanks Dave !! Dick & Rochelle Benoit Southampton More
First dealer/first subaru I came by "just to look" and left, pleasantly surprised and with a used subaru impeza that met all my needs-price, condition, size and AWD. Nice "lo I came by "just to look" and left, pleasantly surprised and with a used subaru impeza that met all my needs-price, condition, size and AWD. Nice "low-pressure" approach. thanks for making all steps involved in a car purchase pain-free. More
Excellent car buying experience After much consideration, I purchased a 2017 Impreza. I worked with David Hanks, who was extremely knowledgeable about Subaru's and very helpful thro After much consideration, I purchased a 2017 Impreza. I worked with David Hanks, who was extremely knowledgeable about Subaru's and very helpful throughout the process. It was my first car purchase and he took the time to answer all my questions. I never felt rushed or pressured, which was really appreciated. I am very happy with the car and will definitely recommend David to friends. More
Great experience This was my first time buying a car and I could not have asked for it to go better. Everyone I dealt with was great and they made the stress of buying This was my first time buying a car and I could not have asked for it to go better. Everyone I dealt with was great and they made the stress of buying a car as minimal as possible. Not to mention how quickly I was able to drive away in my car. I went car-shopping Tuesday and my car was ready to be picked up Thursday! Wonderful experience. I would recommend them to anyone and I will go back in the future. More