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Steve Lewis Subaru

Hadley, MA

Overview
Reviews
Vehicles
4.8
3,364 Reviews
Call Dealership (413) 584-5355
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315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

August 05, 2022

Brian Kane kept me informed throughout the process of getting my new Forester. Brian is very courteous and easy to work with. I’ve let others know who are looking for a Subaru to talk to Brian. Great add More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane
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Aug 08, 2022 -

Steve Lewis Subaru responded

Thank you, Debbie. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

August 02, 2022

Professional, friendly, and competent staff in the service area. Dealership is clean and inviting. Appreciate the quiet waiting room and little snacks. More

by jean44bean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names. Everyone we have dealt with was great.
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Aug 03, 2022 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

July 30, 2022

Very knowledgeable people and efficient operation. Staff are friendly, professional, and helpful. Recommend it to all! More

by MAPINSB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clark, Tyler Griswold, Jack Walczak
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Aug 01, 2022 -

Steve Lewis Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Steve Lewis Subaru! Joe Clark General Manager

July 28, 2022

Very courteous service staff. Stopped by with tire trouble, as we were in the area. Fit us in and we were all set and, on our way, within an hour. More

by SUEA524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarred Powers (5 stars), Scott Lunt
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Jul 28, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

July 27, 2022

Love our new car - Diego helped us find something that would meet all of our needs! More

by ELOPEZ427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Teixeira, Diego Dominguez
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Jul 27, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Diego and our team, and we look forward to working with you again. Joe Clark General Manager

July 25, 2022

Very happy with my new car! Brian was great and listened to all of our needs. Very easy process and helpful staff. More

by SKATT3119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kane, Ryan Spahl
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Jul 26, 2022 -

Steve Lewis Subaru responded

Thanks for your feedback on your recent visit to Steve Lewis Subaru. I'm glad to hear that Brian was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Joe Clark General Manager

July 22, 2022

Seth was great to work with. Communication and transparency were appreciated. Doing an out of state purchase was frustrating, however. More

by MLGWALLNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Seth Bourdeau
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Jul 25, 2022 -

Steve Lewis Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

July 20, 2022

The staff is always professional and helpful clarifying problems and options as well as recommendations for car maintenance. I never feel pressured of taken advantage of at this office. More

by PATCSFNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Jul 20, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

July 20, 2022

Always friendly staff and willing to assist. They keep you updated on your service repair. My only request is to pls have some chairs with attached tables. More

by thunder263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Jul 21, 2022 -

Steve Lewis Subaru responded

It's great to hear that Terra was able to help you out. Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

July 18, 2022

As always, excellent service! Have been a customer since 2013. Bought our second vehicle from Steve Lewis last year. More

by AUDGEPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Report | Print
Jul 18, 2022 -

Steve Lewis Subaru responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

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