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Steve Lewis Subaru

Hadley, MA

4.8
3,364 Reviews

315 Russell St

Hadley, MA

01035

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Showing 3,364 reviews

September 26, 2022

I had an oil change and tire rotation,service was very quick and staff were very professional! More

by donnacampora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Sep 27, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

Sep 27, 2022 -

donnacampora responded

Had a great experience at Steve Lewis Subaru from the purchase of my Crosstrek to all the maintenance.

September 26, 2022

It was good timely service. Employee explained what was done in a professional manner. Waiting room was comfortable. More

by mercris11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Sep 27, 2022 -

Steve Lewis Subaru responded

Thanks for sharing about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

September 21, 2022

Very friendly and helpfull. No issues and the employees are nice, Tyler G. helped out tremendously. Smooth sailing. More

by EDGARDO LUCIANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hanks, Tyler Griswold
Sep 22, 2022 -

Steve Lewis Subaru responded

Thank you for taking the time to write this great review. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new vehicle; all of us at Steve Lewis Subaru are glad to have you as a customer. Joe Clark General Manager

September 21, 2022

The best place ever! !My car had issues with the ac/heating was going to cost me over 1500. Got the cost done to hundreds.They can be trusted highly to tell the truth can’ More

by SKIRLEY0269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 22, 2022 -

Steve Lewis Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing Steve Lewis Subaru; we look forward to having you as a valued customer for many years to come. Joe Clark General Manager

September 14, 2022

Jesse at the service desk was amazing! !! He made it so easy to get our vehicle in and out!! More

by CGOUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 15, 2022 -

Steve Lewis Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

September 14, 2022

Jesse is a professional, he made spending money seem easy. Offering suggestions and options. He listens! More

by NEWELLSTOKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 15, 2022 -

Steve Lewis Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

September 13, 2022

The car was taken within a reasonable time. The room we waited in was clean and seats were spaced out given people room. It did not take too long for service. More

by Davidk77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jevon Ramsay
Sep 13, 2022 -

Steve Lewis Subaru responded

Thank you for choosing Steve Lewis Subaru, David, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

September 06, 2022

Quick and professional. Ride service is a definite plus. Makes the experience easier. Friendly staff. More

by CREEDY007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Sep 07, 2022 -

Steve Lewis Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

September 06, 2022

Everyone in the service dept. is fantastic. The reason I bought my second Subaru was because of the service dept. Always pleasant and extremely helpful. More

by Cynher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Jesse
Sep 07, 2022 -

Steve Lewis Subaru responded

Thank you for your business and this review. We're happy to hear Brandon, Jesse, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

September 02, 2022

got my appointment, they alerted me immediately that they'd keep the car overnight due to a staff shortage, but also had the car fixed by 9a. Service people are kind and efficient. More

by NOBLEWOLF3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Sep 05, 2022 -

Steve Lewis Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

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