Steve Landers Cowboy Chevrolet Buick GMC
Heber Springs, AR
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2 hour oil change? I had a 9:30 appointment ,called 2 days in advance,. When I arrived there was a line in both line at the service department. I get to the service desk I had a 9:30 appointment ,called 2 days in advance,. When I arrived there was a line in both line at the service department. I get to the service desk the gentleman who usually helps me looks confused. He asked if he could help me I told that I had a 9:30 appointment he told me that they are really busy and it would be a while. Well that while turned in to over 2 hours. What was the use of a appointment. I wasn't the only one having that problem a nice lady had a 8:30 appointment was the over 2 hours also and she was a new customer just moved to the area that week. I don't think she was very happy. More
Somewhat disappointed in the time it took for the service Realize that it was Saturday morning and dealer was working with a small crew. Was pleased with the work,but disappointed in the time required. Realize that it was Saturday morning and dealer was working with a small crew. Was pleased with the work,but disappointed in the time required. More
Friendly service From the sales person to the service department...all exceptionally nice and willing to help. Very pleasant and no high pressure tactics. Very satisf From the sales person to the service department...all exceptionally nice and willing to help. Very pleasant and no high pressure tactics. Very satisfied in all areas More
Better than the rest! After having a terrible experience at the local dealership where I live, I drove back to the dealer I bought my 2017 Chevy Colorado. It is 125 miles After having a terrible experience at the local dealership where I live, I drove back to the dealer I bought my 2017 Chevy Colorado. It is 125 miles from where I live. I was not only treated like family, but they service manager, Paul Wilkerson, himself drove my truck(with me along) till we found the problem. While it was a design flaw that GM is aware of and nothing can be done about it. At least they didn't just do part changes like the other deal did for nothing. I cannot say enough nice things about these guys! I have bought two vehicles from them in the last 18 months! More
We love Daniel Richey We enjoyed our experience at Cowboy due to the helpful staff who didn't rest until we got the deal we wanted. Thank you Daniel, (Dylan or Dillon not s We enjoyed our experience at Cowboy due to the helpful staff who didn't rest until we got the deal we wanted. Thank you Daniel, (Dylan or Dillon not sure how he spelled it) and Jeff. Good experience. More
Went in to service vehicle. Bought new vehicle I've bought several vehicles from this dealership prior to being Cowboy Chevrolet. Went in to service vehicle and salesman was very courteous and made I've bought several vehicles from this dealership prior to being Cowboy Chevrolet. Went in to service vehicle and salesman was very courteous and made me a good deal on a new vehicle. More
Easy and efficient Colten Bishop was my sales rep. He was personable, knowledgeable and efficient. Beth walked me through the OnStar set-up. Also very nice and proficien Colten Bishop was my sales rep. He was personable, knowledgeable and efficient. Beth walked me through the OnStar set-up. Also very nice and proficient. All in all it was a pleasant experience. More
Best truck purchase experience I ever had. Andy Mayo and Dylan Mattingly actually made this purchase enjoyable. No pressure , just a friendly discussion about the features and options on the tr Andy Mayo and Dylan Mattingly actually made this purchase enjoyable. No pressure , just a friendly discussion about the features and options on the truck. I feel that I got a good on the truck I wanted, best deal I had found in all dealers I visited. Highly recommend Cowboy CBG. More
Great experience! Salesman Chad Tapley is the best! He is very knowledgeable and patient! I am very happy with my purchase! I will buy from them again. Salesman Chad Tapley is the best! He is very knowledgeable and patient! I am very happy with my purchase! I will buy from them again. More
excellent Quick service, informative , courteous. Worked with us to get the truck we wanted. Trey and Jeff were very easy to work with. They addressed all Quick service, informative , courteous. Worked with us to get the truck we wanted. Trey and Jeff were very easy to work with. They addressed all of our concerns quickly and politely. More