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Steve Hahn Auto Group

Yakima, WA

3.7
620 Reviews
Call Dealership (509) 248-4700

1730 S 1st St

Yakima, WA

98901

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620 Reviews of Steve Hahn Auto Group

April 06, 2023

This girl can get you in a new car, super genuine! Great experience from the start:) More

by Nissi xoxo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to heat that you had a great experience working with Jasmyn on getting your new Jeep!

April 05, 2023

My car has been there for over two months, getting kinda ridiculous. Not sure what else to say More

by Ryanharrisalaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent Poage, Brandon Winward
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback . We are sorry to hear about the frustrations with the delay in services on your Volkswagen. My name is Jared, I am the manager of the service department here and I will personally be looking into this so we can make improvements for future visits and guests.

May 18, 2023 -

Ryanharrisalaska responded

Steve hahn has limited TDI experience, my Touareg was there for over 3 months, it was not a good experience I purchased it there, it was a dieselsgate vehicle, every time I go in , it’s a battle for lifetime adblue. After it being in for 3 months they never filled the ad blue, or washed it. I had an ID4 as a loaner, returned it clean and my toerag was dirty as hall still waiting on other damages from them.

April 05, 2023

Súper helpful and kind! She knew just what I wanted and helped me get the deal I needed! More

by Huttonc14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond
Report | Print
Apr 06, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had a great experience purchasing your new Volkswagen with Jasmyn and that she was able to get you a great deal on exactly what you were looking for!

April 04, 2023

Very expensive oil change ($150). I scheduled online, and when I showed up they didn't know I was coming. I had scheduled a tire rotation online, but apparently they didn't do that. T More

by JONATHANWEEDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Ramey, Brandon Winward
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 3 stars and you leaving us this feedback. We are sorry to hear about the frustrations and confusion that took place with your service appointment. My name is Jared and I will personally be looking into this to see what improvements we can make for future customers and visits.

April 04, 2023

Great Customer Service. I was looking for a car for my sister and my man Jeff Cozzetto got us together. Great guy, made us feel comfortable with the laughs and stories he ga More

by Elijahtitus123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Huynh, Jeffery Cozzetto
Report | Print
Apr 06, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you and your sister had an excellent experience working with Jeff on finding her a new car and that he was able to make the experience fun and enjoyable! It was a huge pleasure getting to do business with you and your sister Elijah!

April 04, 2023

The employees are friendly. The finished the job when they said it would be done. They vacuumed the floor of the car. Nice experience More

by softbal656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Brandon Winward
Report | Print
Apr 06, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an excellent experience bringing your Kia into our service department! It was a pleasure doing business with you!

April 04, 2023

Very laid back people no hassle would come back again in the future for sure More

by shaneclark777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Huynh, David Bier
Report | Print
Apr 06, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an excellent experience purchasing your Toyota with us and to hear that we've earned your loyal business! It was a pleasure getting to do business with you Shane!

April 04, 2023

The worst experience I’ve ever had with an auto dealership. Their customer service is lacking. Never received a call that my car was finished. They had the car 3.5 weeks More

by Amysansaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trent, Taylor Ramey, Brandon Winward
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are really sorry to hear about the frustrations with the lack of communication. My name is Jared, I am the manager of the service department and I will personally be looking into this issue so we can prevent similar frustrations with future customers.

April 02, 2023

Thank you for making this happen for me. Jasmyn and Sam were both awesome, as well as Kevin in financing. More

by Serenaford1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond, Sam Nelson, Kevin Berger
Report | Print
Apr 05, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We are so happy to hear that you had an excellent experience purchasing your Hyundai with Jasmyn and Sam and that you enjoyed working in finance with Kevin! It was a huge pleasure doing business with you!

April 01, 2023

First class all the way, best dealer in the valley. great to deal with in every way More

by danrob999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Taylor Ramey, Kevin Berger, Kimberly Alvarado
Report | Print
Apr 05, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you've always had a great experience at our dealership! It's always a huge pleasure doing business with you!

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