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Steve Hahn Auto Group

Yakima, WA

4.4
613 Reviews
Call Dealership (509) 248-4700

1730 S 1st St

Yakima, WA

98901

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613 Reviews of Steve Hahn Auto Group

April 23, 2023

Our ID4 is amazing and Ruben did a superb job searching for the perfect car for us when what we wanted was not in stock! More

by bobnass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Report | Print
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that Ruben was able to find and get you into an ID4 and to hear that you love it! It was a pleasure getting to do business with you Bob!

April 22, 2023

Advertised interest-rate is not what I got disappointed should’ve been 1.9 gave me 6% not right More

by Sanchezsalinas1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Moore, Kevin Berger, David Bier
Report | Print
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you for the 5 stars and for your review! We are sorry to hear about the disappointment with the interest rate but happy to know you like your new Honda!

April 20, 2023

In for a minor recall item. Service staff was relaxed, matter of fact and on time with appointment and the service. Easy!!! More

by KEVIN@SKIWHITEPASS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
Report | Print
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for this review Kevin! We love to hear that your appointment was very easy and you had a good experience with our staff! We would love to hear how we could've earned that extra star from you!

May 05, 2023 -

KEVIN@SKIWHITEPASS.COM responded

I gave them 4 stars but could have easily given them 5, not much more they could have done better, I guess I'm just a tough grader with surveys.

April 18, 2023

Jasmine was very responsive and helpful throughout my entire hunt. She jumped into action on her day off and did a very thorough video review for me. Thank you More

by keithbrindle
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond
Report | Print
May 04, 2023 -

Steve Hahn Auto Group responded

We really appreciate the 3 stars Keith! We love to hear that you had a great experience working with Jasmyn on getting your new Ford! We would love to hear how we could've earned 5 stars from you!

April 18, 2023

Good nice friendly, 👍 give you a thumbs up. answers the phone fast. Can get my oil changed when I have time.. More

by Frankld1976@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
Report | Print
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for this review Frank! We are so happy to hear that you enjoy the convenience of the walk in oil changes and that you had a friendly experience! We would love to hear how we could've earned that extra star from you!

April 17, 2023

Most definitely one of the best Mercedes dealership in US. Out of state purchasing experience was flawless! Huge kudos to David and Craig. What a relief to find a dealership and salesperson who really car More

by Ynch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Craig Johnson, David Bier
Report | Print
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that you had an excellent experience purchasing your new Mercedes-Benz with Craig and David! It was a huge pleasure getting to do business with you!

April 16, 2023

I brought my car in to have rear breakes changed and they changed the frount breaks and left a bolt out. My car did not drive right. They had my car for 6 days correcting the mistake. They gave me a yellow k More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Winward
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We apologize for the frustrations when getting your breaks fixed on your Mercedes-Benz. My name is Jared, I am the Manager of the service department here and I will personally be looking into these issues of the breaks and loaner vehicle to see what measures I can take to prevent future frustrations.

April 16, 2023

Rubén Escobar (salesperson) is a great asset for Steve Hahn Dealership. He is very informative & respectful. I am thankful to have him assist with my new vehicle purchase. Positive experpence. More

by Ellie27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Report | Print
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review Ellie! We are so happy to hear that you had an amazing experience working with Ruben on getting your new Kia! It was a pleasure getting to do business with you!

April 16, 2023

Good warranty, Nice and organized, great customer service. Welling to work with customers for an affordable price. More

by Estella Rioa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keara Willett
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars Estella! We love to hear that you enjoy the warranty work and that we were able to work with you for a good, affordable price! We would love to hear how we could've earned the extra star from you!

April 16, 2023

Purchased a month a ago the breaks need replaced I hope they will fix them More

by Cschela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manni Garcia, Kevin Berger, James Kelch
Report | Print
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for your feedback. My name is Josh, I am the general manager here, please feel free to give me a call at my direct line (509) 248-4700 ext 1017 with any questions or concerns you have. I'm always happy to assist you!

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