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Steve Foley Cadillac
Northbrook, IL
132 Reviews
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Showing 132 reviews
March 28, 2018
Easy Car Buying Experience My first dealing with Steve Foley Cadillac and it was a great one. From originally talking with Bill a few months ago and letting him know what I want My first dealing with Steve Foley Cadillac and it was a great one. From originally talking with Bill a few months ago and letting him know what I want, to him working with me to get me out of a current lease into a new one, to working with Karen and Terry; the whole process was smooth and easy. Thank you all for my new CT6. Look forward to working with you all again. More
by AJC
Employees Worked With
Karen Juarez, Bill Nugent
March 28, 2018
Easy to work with and were timely in response I bought a used car out of state from them and dealt with Frank, he and his team were very timely and truthful about the car. I did not feel cheated o I bought a used car out of state from them and dealt with Frank, he and his team were very timely and truthful about the car. I did not feel cheated or that they were hiding anything from me. I would highly recommend them for any car purchase. More
by carbuyer123
Employees Worked With
Frank Sammartino
March 23, 2018
SCAM ALERT!!! SCAM ALERT!! I bought a used Cadillac from a different delaership in the napelton auto group 3 years ago and was very pleased with my experience and I SCAM ALERT!! I bought a used Cadillac from a different delaership in the napelton auto group 3 years ago and was very pleased with my experience and I loved that car. The car unfortunately got totaled. I wanted to stay within the napelton group because of my experience the first time. My first call was to the same dealership but they did not have any Cadillacs and I was brand loyal at that point. I found a used Cadillac CTS at this dealership through cars.com with an internet price of $14,995 with 29,355 miles. Which cars.com put at a good deal. So I called the dealership and they confirmed the car was on their lot and they confirmed the price. Then I did all the usual checks blue book, black book, NADA to see where the car was priced. It was high but within range so I decided this would be the car I would want if everything was in the shape it should be. This dealership is over 2 hours from where I live so I also wanted to confirm what other used CTS models they had on their lot in case for some reason I did not like the one they had because if I'm driving that far I would want to purchase off their lot. One out of the 3 cars on their site was located in Calumet City but they said they might be able to get it to this dealership. They said they would call me back and let me know. A few hours ticked by and no call back but I REALLY needed a car before the weekend was up for work on Monday and the CTS I was very much interested in was confirmed on their lot. So I drove out to them, test drove the car, checked everything over. It was in good condition except for some big scratches on one of the wheels. All in all I liked it so we went to talk numbers and to my suprise I was informed the car was $1,970.00 MORE than the internet price. I was told their was a dealership prep fee and a special protective car coating fee that was not included on the internet price. I told my rep that you have to be kidding me... I am in sales and if I did that to my customers they would tell me to pound sand so fast my head would spin. He said that's what the price is and that they get calls from all over the country so it is what it is. So I said I'm leaving. He walked out and came back in and said well maybe I can take one of these off. I said you absolutley need to take both of these off I do not do business this way. He said make me an offer and I said 13,800 which was reasonable when you took the scratches into account and I was told that wasn't going to happen because the price of the car was $16,965.00 and I told him that the price was $14,995.00 which was advertised. He said it was in perfect condition and I said even in perfect condition the car is worth a little less than what you advertised online but the wheel is all scratched up and a replacement is around 700-800 dollars. So I left. I had spent my whole day and 4 hours worth of driving trying to do business with this dealership and was prepared to buy a car from them that day but that chased me out of there very quick. If this is what they do just on price how can you trust that they are not acting in similar taste with the car itself. I am in my 20's and will have many more cars in my life and my hope was that in 1 year to 2 years I would be back to buy a brand new CTS and I wanted to buy from the same dealership if possible and same auto group at very least. The dealership, the auto group and Cadillac lost my business for life. I expect a certain level of ethics and judgement from a Cadillac dealership which was not provided. I had to get a car for work so I ended up buying a fully loaded Chrysler 300L. The price was as advertised and the level of ethics and consideration were head and shoulders above this dealership. This was a big disappointment! More
by KB
Employees Worked With
Eric Gramlich
March 20, 2018
As always a great experience.. This will be our third Cadillac with Steve Foley Motors, and we had Jim Mazzetti as our salesman all three times. Jim is very knowledgeable about the This will be our third Cadillac with Steve Foley Motors, and we had Jim Mazzetti as our salesman all three times. Jim is very knowledgeable about the cars and makes the buying process as painless as possible. Always had a good experience with Jim and will continue to use him for our future purchases. More
by qmakr
Employees Worked With
Jim Mazzetti
March 18, 2018
Very professional My father and I had a lot of questions and Mr.Mazzetti answered all of them and with no problem, drive testing the cars was very pleasing, informed m My father and I had a lot of questions and Mr.Mazzetti answered all of them and with no problem, drive testing the cars was very pleasing, informed me with all details of the car. Overall a nice person. More
by Leslleys
Employees Worked With
Jim Mazzetti
March 14, 2018
Purchase of Certified Used Vehicle I was just starting the process of looking and lightly used vehicles to replace and older Cadillac SUV. I stopped at Steve Foley based on vehicle pos I was just starting the process of looking and lightly used vehicles to replace and older Cadillac SUV. I stopped at Steve Foley based on vehicle posted to its internet site. Jim Mazzetti greeted me as I entered and inquired about our interest and readily proceeded to identify vehicles that meet our focus. He helped us understand the similarities and difference that enabled us to quickly narrow down where to devote our time and efforts. After good test drives and with professional insight from Jim we made a good decision and left later that day with a vehicle that fully satisfied our needs and desires. Thank you, Jim! Separately, a key reason we started our search at Steve Foley was the help and guidance we have received from Marcell with service on Cadillac we owned for 10 years. Marcell saw to it that our car was serviced fully and on a timely basis. We appreciated his care and interest in our service needs. More
by Hard Sell
Employees Worked With
Jim Mazzetti, Marcell Borzewski
March 09, 2018
Lease Jim Mazzetti is very professional manager who’s Know exactly what he is doing. He helped me a lot with my previous car and my current one I recomme Jim Mazzetti is very professional manager who’s Know exactly what he is doing. He helped me a lot with my previous car and my current one I recommend this dealer to everyone who wants to purchase Cadillac More
by Afshoukry
Employees Worked With
Jim Mazzetti
March 07, 2018
Great experience! Jim Mazzetti was the consummate salesman! We would highly recommend him to all! He was superb! He was extremely knowledgeable about the vehicle an Jim Mazzetti was the consummate salesman! We would highly recommend him to all! He was superb! He was extremely knowledgeable about the vehicle and extremely friendly! More
by Moeller1234
Employees Worked With
Irv, very nice!, Jim Mazzetti
March 05, 2018
Seriously, you can't go wrong buying a car from Jim Outstanding! Jim Mazzetti is fantastic! I bought my first car from him because that is who my parents bought their cars from. Fast forward 30 yea Outstanding! Jim Mazzetti is fantastic! I bought my first car from him because that is who my parents bought their cars from. Fast forward 30 years, and I am still buying my cars from Jim. Why? Because he is the Best - Honest, Knowledgeable, Forthright, Professional, and Customer Focused.....isn't that what everyone wants from their salesperson? Jim takes the right amount of time to make sure he understands my needs and that I understand what I'm purchasing. Jim makes it easy to purchase a car. I can't imagine going anywhere else. After 30 years, Jim is selling cars at the same dealership because his reputation speaks for itself. More
by Harley
Employees Worked With
Jim Mazzetti
March 05, 2018
Excellent as usual Jim is as professional as they come and easy to work with. He always takes care of me. This purchase was two phone calls and an enjoyable visit with Jim is as professional as they come and easy to work with. He always takes care of me. This purchase was two phone calls and an enjoyable visit with Irv. Steve Foley always gets it right. Thanks Team! More
by Dr. G
Employees Worked With
Jim Mazzetti, Irv Shainberg, Marcell Borzewski
