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Steve Foley Cadillac

Northbrook, IL

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132 Reviews

100 Skokie Boulevard

Northbrook, IL

60062

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Showing 132 reviews

May 04, 2018

Great customer service A very pleasant experience, all my concerns were answered for Karen Juarez. She gave me the best customer service even after my purchased. Thank you More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Juarez
April 30, 2018

Best Cadillac Dealer in the State! Steve Foley was the best auto buying experience of our lives. Looking for the car of our dreams within our tight budget needs the sales team took extr More

by Piner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mazzetti, Richard Schabel , Bill Nugent
April 28, 2018

Best in the city Steve Foley Cadillac it was the most pleasant experience I’ve ever encountered . From top to bottom Karen Juarez went out of her way to make sure t More

by Happy Cadi owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kodi Freeberg , Karen Juarez
April 16, 2018

New Purchase! This was my first experience with Steve Foley Motors and all I can say is this dealership is the best! Karen went above and beyond to make sure I purc More

by Arlenevldz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Juarez
April 16, 2018

Our experience with Richard Schabel was wonderful! Richard went above and beyond to satisfy our requests and delivered on his promises. Working with him made the car buying experience so fluid and str More

by LauraCrandall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Schabel
April 07, 2018

My experience a Nightmare I came into The Steve Foley Cadillac Dealer in Northbrook on February 20, 2018 to test drive a Cadillac XTS 2015 Prior to me coming in for the test d More

by MrPASCAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Searcy, Rocoo Paliga, Alex Zabarsky
Apr 25, 2018 -

Steve Foley Cadillac responded

Mr Pascal, We respectfully request that you remove or change this review because it is slander. This dealership is not racist in any way. We sell cars to all races and people of various religious faiths. We DO NOT discriminate. You came wanting to purchase a car and we wanted to sell you a car. You said you were approved by your credit union but we discovered that the approval did not cover the entire amount of the purchase. You asked the sales person whether there was anything he could do. Since we had a signed credit application (signed by you) we did submit applications to three lenders to determine whether the entire amount would be approved for financing. This was all in an effort to help you purchase the car. We have emails from you indicating how much you wanted the car and what could we do to help. Submitting the applications does not affect your credit score. We will monitor this website to see whether the review has been changed to remove the slanderous accusations of being racist. If there are no changes, we will pursue legal action.

Apr 28, 2018 -

MrPASCAL responded

My experience was terrible! I felt disrespected! I asked for one thing and that was NOT TO RUN MY CREDIT never once verbally or in the email did I EVER say to RUN MY INFORMATION you guys tricked me into singing Thoes papers because I later found out that, that is not procedure that's dishonesty all of this could have been resolved with a simple apology. I understand that you guys are in the business of selling cars, but you shouldn't have to CON PEOPLE. I have letters from 5 different Banks! that my credit was ran! If you ask your child not to do something and they do it anyway what is that child telling you? I WOULDNT recommend you guys to my worst enemy

April 02, 2018

Incredible service and personalized attention. Karen never seemed to rush us and answered our questions. She followed up and really cared that I got the information. She was fun to work with and ve More

by silly me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Juarez
April 01, 2018

outstanding We were very pleased with the entire process , we were taken care of promptly. and Jim showed everything , made a fair deal and help us in every way More

by irabatt88129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank , Jim Mazzetti
March 31, 2018

Very Satisfying Experience!!! We have been treated very pleasantly and accomplished our goal of acquiring an XTS, thanks to Karen! We will recommend Steve Foley to our children, More

by AAandJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Juarez
March 30, 2018

Great overall experience This was my first car purchase from Steve Foley and I couldn't be happier. Karen was a pleasure to work with and the overall experience was fantastic! More

by joshuaw143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Juarez
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