Stetler Dodge Chrysler Jeep Ram
York, PA
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Discovered leaking radiator, dealership got me in within 1 day thanks to a cancelled appointment. Replacement part ordered and in, in 1 week and Keep fixed. Thanks to my extended warranty, I owed very littl 1 day thanks to a cancelled appointment. Replacement part ordered and in, in 1 week and Keep fixed. Thanks to my extended warranty, I owed very little. Good communication and service from all the staff in service there always More
Stetler provides the needed service to utmost satisfaction. Angelle provided service above and beyond!! Very grateful! satisfaction. Angelle provided service above and beyond!! Very grateful! More
Stetler salesman Jonathan Heim was knowledgeable, professional, and personable. He knew all the details about the jeep I ended up purchasing. Jonathan coordinated our MD state inspection prior to p professional, and personable. He knew all the details about the jeep I ended up purchasing. Jonathan coordinated our MD state inspection prior to purchase (since we bought out of state). He also sent me the front license plate holder as promised and my tags arrived via FedEx very quickly! My buying experience and the weeks thereafter were smooth and stress-free!! I even worked in a little haggling which I love…the haggle was available only if preferred…and I love to haggle. I definitely recommend Stetler if you are in the market for a new or used Jeep!! More
Don't know how they do it, but this dealer keeps raising the bar on service. I've dealt with salesperson (Jeep Wrangler custom order), sales manager (two vehicle trade in), parts department (Wrangler upgrad the bar on service. I've dealt with salesperson (Jeep Wrangler custom order), sales manager (two vehicle trade in), parts department (Wrangler upgrades, such as lift kit, tires, etc), service department (suspension lift) various times and every time they go out of their way to make me happy. For example, my lift kit was out of stock and had an eta of 6 months. So they purchased it from another dealer 2 hours away and had one of their guys drive there to get it. They took my trade ins at a great price. They take my Jeep for suspension retighten and check up at no cost to me. I'm enjoying dealing with Stetler. More
Bought my last 2 cars from the Stetler team…. I absolutely loved my experience in dealing with them. I have not had a single issue with taking my car there for services and have had great experie I absolutely loved my experience in dealing with them. I have not had a single issue with taking my car there for services and have had great experiences with the Service team as well!!!! Keep up the great work! More