
Sterling McCall Toyota
Houston, TX
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Review from Richard Y. I purchased a brand new Toyota Avalon recently. This was second transaction through Mr. Salim. As usual, he was very knowledgeable, educative, gentle I purchased a brand new Toyota Avalon recently. This was second transaction through Mr. Salim. As usual, he was very knowledgeable, educative, gentle and cooperative. After buying my first car from him I knee I would return to seek his guidance next time I was ready to shop for a replacement vehicle. He is honest, hardworking and friendly. I will highly recommend him to any new Toyota buyer, he will treat you right. More
Fast Work and Willingness To Help The Toyota team here at Sterling is very friendly and willing to help. Syed, the sales person was very good at the sales process explaining many thing The Toyota team here at Sterling is very friendly and willing to help. Syed, the sales person was very good at the sales process explaining many things and even going for an actual test drive in which together, we tested the handling, brakes and rear view camera among other features. Once in finance the managers worked a very good deal without much pressure and we got the deal we wanted in little time. I have to say I'm thankful to all the people that helped us because we got the car we wanted and the process was enjoyable. More
Easy no hassle great deal on a new Camry Had the pleasure of working with Salim Adil at sterling McCall Toyota. He was pleasant, patient and very attentive to our needs. No pressure sales tha Had the pleasure of working with Salim Adil at sterling McCall Toyota. He was pleasant, patient and very attentive to our needs. No pressure sales that made the entire process pleasant and straightforward. We ended up getting a new 2017 XLE Camry for less than the same 2016 Camry at other dealerships! Highly highly recommend him! More
Bought it for the right price. My wife and I recently went to Sterling Mccall Toyota and bought a 2016 RAV 4. Our salesmen was Syed Madni, He did a good job describing all the optio My wife and I recently went to Sterling Mccall Toyota and bought a 2016 RAV 4. Our salesmen was Syed Madni, He did a good job describing all the options about the SUV to us. We got the vehicle that we wanted and the price was right. Syed was friendly and was willing to work with us, to knock the price down and get added option (leather. extended warranty, etc). We do not live in Houston, but would come back to the dealership to buy again. More
Bad customer service Art, the service general manager refused to do my oil change even though I was there before the cut off time of 4 pm. When I said I will complain , Art, the service general manager refused to do my oil change even though I was there before the cut off time of 4 pm. When I said I will complain , he said go ahead I will receive the complaints any way. Toyota and owner take notice. You are receiving the complaint too . More
Mr. Syed Madni was extremely helpful! I am very satisfied with my service at this dealership. We had went to Honda dealership and did not have quiet a good experience. The salesman we talk I am very satisfied with my service at this dealership. We had went to Honda dealership and did not have quiet a good experience. The salesman we talked to was very very new. He ended up getting help from another salesman to get information and do things on the computer but he was only 3 months into the job as well. They were both very nice but could not answer simple questions and took forever. Anyhow, when we got to Sterling McCall Toyota, Mr. Syed Madni was very attentive. He was very straightforward. All the questions we asked he answered clearly and in depth to our understanding. We told him what price range I was looking for my lease payment and what car I was interested in. He really worked out the price and the car that I was wanting. He tried very hard to please us and we are supremely pleased. He worked hard in finding the perfect car for me. Last but not least, it did not end there. Last salesman in my previous car also from the same dealership was not helpful at all. Come to find out, he had definitely overcharged us as well. Mr. Madni till the very last minute of closing the deal and giving me the keys did not just stop there. He went to the car and helped me pair my cellphone to the car through bluetooth. I told him I already knew how to but he insisted on helping me and said "It is fine if you know how but it is my duty to make sure it works and you leave satisfied". I really appreciated that and showed that he wasn't just trying to sell the car but create a relationship. It all worked out because he ended up showing me more cool features that I was not aware of. The previous car had the same features but I was not even aware due to lack of interest from previous salesman (shaking my head). Even the finance manager upstairs by the name Thanh Nguyen was so helpful. He explained to me in detail the Gap Insurance and the DentGaurd information. I was not quiet getting the idea of what the Gap Insurance was but he did not mind repeating the information to me until I got it. Very helpful team. Very satisfied. More
great place I wanted to buy a car with low mileage. I asked Mr. Syed Madni and told him my budget. He explained me the benefits and warranties of a new car for f I wanted to buy a car with low mileage. I asked Mr. Syed Madni and told him my budget. He explained me the benefits and warranties of a new car for first owner, matched a good brand ,LE, for my budget and provided me the financing info which made it easy for me to make a decision. More
Excellent experience Quick, excellent and non nonsense sales. Honest and to the point. Financing was smooth and streamlined. Good options for post sales given. Very happy Quick, excellent and non nonsense sales. Honest and to the point. Financing was smooth and streamlined. Good options for post sales given. Very happy with the service. More
Super From start to finish the service was super from the salesman Syed to Financial manager James Lu. Syed, was friendly, greeted us with a great attitude, From start to finish the service was super from the salesman Syed to Financial manager James Lu. Syed, was friendly, greeted us with a great attitude, very knowledgeable, accommodating. A very satisfying experience! More
We purchased a vehicle at the first visit - Great Experience We just went to see a Toyota SUV and it was not what we were looking for ; however, after understanding what we are looking for, our salesman, Syed Ma We just went to see a Toyota SUV and it was not what we were looking for ; however, after understanding what we are looking for, our salesman, Syed Madni went out and came back after few minutes to tell us that he has just the right vehicle which has everything we are looking for and more. Sayed is awesome. We ended up purchasing that vehicle on that very same day... which was actually not planned. We think that we got a good deal and the vehicle with everything we expected to have. More