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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,017 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,017 reviews

July 24, 2023

I was highly disappointed with the service provided to me. It took the dealership to took more than 3 hours to complete state inspection and remove one nail from rare tyre. Staff behavior was rude and ind More

by farid ghori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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July 21, 2023

Very well taken care of by Brian! Other staff were attentive also. Asking me if I needed help while I was wandering around ; ) More

by cabaez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
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Aug 02, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Great service special from Nilson Flores he make sure all my car problems where done right he's really professional More

by zapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson Flores , Brian Luviano, Elizabeth Ayala
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Jul 19, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Got my 2008 Tundra serviced today Mr. Nilson is a excellent service Assistant. My truck runs like new More

by montiel_magaly
Recommend Dealer
Yes
Employees Worked With
Nilson Flores
Report | Print
Jul 19, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Rigo is the best! Coming to buy my next car with him! Family friend man! More

by aliciaonichev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo
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Jul 19, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

The staff is courteous and service personnel is professional. Service was completed in a timely manner. More

by LJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah-Service Advisor
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Jul 19, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Thay had me waiting for 3. 5 hours for service. Thay had lost the paperwork and never told me the service was done More

by Jolyarrue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
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July 14, 2023

Fast and easy. Just a state inspection. Hannah was nice. I don't like this word minimum More

by jade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Report | Print
Jul 19, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Thank you Brandon for the great customer service today. I was in and out in less than an hour. More

by Gwenlee7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jul 19, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 14, 2023

Horrible buying experience; called the dealership to start the process of purchasing a vehicle so I could fly down to Houston and pick up vehicle but the salesman I was working with never responded in a More

by esdrasmedina59
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tunde Samuel
Report | Print
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