
Sterling McCall Toyota
Houston, TX
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There is a guy by the name of Gus at the service department. He is very nice and courteous. I only ask for him when I come to Sterling Mccall. My 2005 Toyota Solara Convertible picks up faster after department. He is very nice and courteous. I only ask for him when I come to Sterling Mccall. My 2005 Toyota Solara Convertible picks up faster after I did the fuel injection service. More
I took my car for the two year maintenance and the guy that help me didn’t tell me that it was expired, by the time I had to checked out I was charged $200.00 dollars. He wasn’t honest from the beginning that help me didn’t tell me that it was expired, by the time I had to checked out I was charged $200.00 dollars. He wasn’t honest from the beginning More
Bought my 10 yr old RAV4 from this dealership, and I've never been sorry. I continue to bring it here for service bc they always do their best to book me when it's convenient for ME! Love that. Their assoc never been sorry. I continue to bring it here for service bc they always do their best to book me when it's convenient for ME! Love that. Their associates are very good about explaining things and I really appreciate any and all discounts. Thank you, Service Dep't! Always tell friends to check w Sterling McCall first before buying elsewhere! More
My tech was very helpful and concerned about my issue. Prompt and very reasonable wait time. Checked everything carefully as I told him I would be taking trip. Always get good service here. Prompt and very reasonable wait time. Checked everything carefully as I told him I would be taking trip. Always get good service here. More
Ray Quin is such a great Technical Expert in the dealership! His professional knowledge and experience are priceless! We try to book an appointment with him just a day before and found a perfect tim dealership! His professional knowledge and experience are priceless! We try to book an appointment with him just a day before and found a perfect time in his schedule to bring our Tundra for 5,000 miles service. Ray listened and offered the best solution for our issues. It took some time but finally we drove our truck home happily. Thank you Ray! More
Was quoted 1hr 40 min but turned into over 2 hours for an oil change. You had no problem telling me I needed a new air filter and even showed me the video clip of you unfastening the casing the filter is in oil change. You had no problem telling me I needed a new air filter and even showed me the video clip of you unfastening the casing the filter is in, but you apparently had problem fastening the clips and cover again as I found out after driving 30 miles on the freeway from the rattling and vibrating it caused. You say I need a new water pump only after one year of it being replaced by YOU, but after the air filter issue, I question if you installed the water pump correctly the first time. More
Sterling McCall was great. Very professional, courteous and provided a great deal!! I will recommend Very professional, courteous and provided a great deal!! I will recommend More