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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,014 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,014 reviews

August 15, 2023

Good for nothing service department wasted two hours. Always wanted to make you buy unnecessary services and doing nothing for the warranty items. More

by Ketan shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
August 12, 2023

Good service, not bad wait time's. .big lounge for people waiting for their cars. More

by Greekdude75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
Report | Print
Aug 23, 2023 -

Sterling McCall Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 12, 2023

Very nice people that work there very professional people in and out not a all day service I like that More

by rickyhawkins2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ayala
Report | Print
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

August 10, 2023

I truly do enjoy Sterling McCall's dealership more than any other I've visited. I've been coming to Sterling McCall since appeoximately ghe year 2000. More

by Today
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Solorio
Report | Print
Aug 23, 2023 -

Sterling McCall Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 10, 2023

Best dealership I have found for quick turnaround monthly service. Normally takes about an hour. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Report | Print
Aug 23, 2023 -

Sterling McCall Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 09, 2023

Excellent service advisor (Luis) who stays in touch when I need service and during service. More

by maher0869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
Report | Print
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

August 08, 2023

Great service. Work done on time. Pictures to show the problems. Service advisor Brian P was excellent More

by jimmaritato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pinfold
Report | Print
Aug 23, 2023 -

Sterling McCall Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2023

Great customer service , great communication Pedro was very nice and made suggestions visit was good More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 04, 2023

Great service! ! Brian L. and Brandon are very honest and provide great, fast and professional service! More

by Ju.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Brian Luviano, Elizabeth Ayala
Report | Print
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 04, 2023

Overall I was satisfied, only issue I had was the rep was really trying to sell me more than I needed, example he said I needed New wipers I just installed new wipers 2 weeks ago, said I needed New tires, th More

by fsaldana031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Oct 03, 2023 -

Sterling McCall Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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