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Sterling McCall Toyota

Houston, TX

4.2
940 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 940 reviews

August 02, 2023

I didn’t buy my vehicle from them but I was in a minor accident and my insurance company sent me to their repair center and they did an excellent job and the service was top notch ,I was impressed so when More

by Guycol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service specialist Adi Diaz
Aug 23, 2023 -

Sterling McCall Toyota responded

We are glad we could help!

August 01, 2023

Went in for 5,000 mile checkup. Gus kindly let me know I could go to the "Express" section. My car was ready in less than an hour. Servicemen in Express bay were very polite and More

by susan.routh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus and people in Express bay, can't remember their names
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 01, 2023

Amir Garek was great. He was very helpful throughout the process. I recommend them highly. More

by groomyhayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Garek
Aug 23, 2023 -

Sterling McCall Toyota responded

We are glad we could help!

August 01, 2023

Best service ever. Luis was so helpful and did everything really fast. I’m so happy to work with Sterling McCall Toyota. More

by Ozzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Aug 23, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 30, 2023

Dealership is good and cares about their business, but the sales person is not responsible at all, seems to me he just wants to sell the car, not care about any customer service. More

by kanningwu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Scott
Sep 18, 2023 -

Sterling McCall Toyota responded

Thank you for bringing this to my attention. I apologize that the salesperson you worked with did not meet your expectations in terms of customer service. I would like an opportunity to address your concerns and to earn your business, please contact me at (713) 270-3967. I look forward to speaking with you. Keegan Savell General Manager Email: Ksavell@sterlingmccalltoyota.com

July 29, 2023

Sales guys Garni Apelian made our yes very simple and quick . I told him what I was looking for and he had one . Made the visit to see the truck and test drive it . I liked it , we made a deal . From tes More

by Tommy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
gandreakos@sterlingmccalltoyota.com
Aug 02, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 29, 2023

Great dealership- clean areas and spacious. This visit was great and the advisor, Gus, was awesome. More

by nnacino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor:Gus
Aug 02, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 28, 2023

Great Customer Service of Adi, my Service Advisor. He is courteous, respectful, efficient in his work. More

by au
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Aug 02, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 27, 2023

Professional staff and got the work done quickly. Able to get the time slot that I wanted. More

by diana4711
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
Jul 27, 2023 -

diana4711 responded

Professional staff and got the work done quickly. Able to get the time slot that I wanted.

July 27, 2023

I got assistance right away. Jose was a cool person and help me get the perfect car. Exactly what I was looking for. Thanks Jose and sorry I can't remember the financial represen More

by luisaguilar86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Munoz, financial representative , Brian Luviano, Elizabeth Ayala
Jul 30, 2023 -

Sterling McCall Toyota responded

We appreciate your positive review about your recent experience with us! Congratulations on your new vehicle.

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