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Sterling McCall Toyota
Houston, TX
944 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 944 reviews
September 02, 2023
Personal attitudes, efficient, and knowledgeable. Referred me to their specialist in the replacement of damaged wind shields. Worked well as a team. Responded well to every issue. Referred me to their specialist in the replacement of damaged wind shields. Worked well as a team. Responded well to every issue. More
by carl.c.fletcher
Employees Worked With
Brian Luviano
September 01, 2023
This dealer provided excellent services. . They took care of your car well and the service was prompt.. I appreciate it very much. . They took care of your car well and the service was prompt.. I appreciate it very much. More
by Vienson Nguyen
Employees Worked With
Brian Luviano, Elizabeth Ayala
August 29, 2023
After I pay the bill I waited more than 30 minutes because the my key was left at cashier office. This is the worst service I have expierence because the my key was left at cashier office. This is the worst service I have expierence More
by Ricbathan
Employees Worked With
I don’t know who’s fault it is
August 26, 2023
Waited a few hours for my last ToyotaCare services on my 2021 Camry. They were allegedly doing everything, so I didn't mind the wait. I had also asked them to do the inspection on my car, come to find out t 2021 Camry. They were allegedly doing everything, so I didn't mind the wait. I had also asked them to do the inspection on my car, come to find out they didn't even do the inspection but still charged me for it. Called them back to see what happened, said they completely forgot to do it, said they'll refund me, and I could come in asap to get it taken care of immediately, I think the manager's name was Brian. Told me to ask for Carlos because he wouldn't be there that day. Came in as soon as they opened on Monday, explained everything that happened to an employee, asked for Carlos, etc. Employee said he'll relay the message, they took my car in only for me to wait several hours. Manager called me asking me if I was still coming in, which I said "I'm literally in the waiting room, they've been taking a long time". NEVER got the promised refund either, nor was reached out to for an apology at least. Been here several times since I purchased my new camry and never had a problem until this. Super lame lol More
by tanya-jeanette
Employees Worked With
Carlos, Brian Luviano
August 24, 2023
Polite. Helpful. Great with coupons. Good with explanations. Shows pictures of what is worn out and needs to be replaced Good customer service Helpful. Great with coupons. Good with explanations. Shows pictures of what is worn out and needs to be replaced Good customer service More
by vsmadsen
Employees Worked With
Oscar in service
