Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,005 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,005 reviews

November 24, 2023

The crew are Professional,fast attendence, good service,give me next follows service and efficient More

by miguelabarahona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Nov 28, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

This dealership is always on point. Everyone works well with each other. They're really outstanding 👏 More

by Ms. Lonnie
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Nov 23, 2023 -

Ms. Lonnie responded

Send

November 22, 2023

Todo perfecto servicio de excelente el vendedor Kevin mostró profesionalmente su servicio rápido y muy efectivo More

by Jorge García
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Nov 28, 2023 -

Sterling McCall Toyota responded

¡Felicitaciones por su nuevo vehículo! Estamos encantados de que Kevin le haya brindado una experiencia de ventas excepcional. ¡Nuestro objetivo final es su satisfacción! Esperamos poder ayudarle en el futuro.

November 21, 2023

2hrs for an oil change. The last 15 minutes I watched my truck pulled up to the finish line but had to wait for agent to stop chatting up a talky senior who wasn't a custome More

by bobc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adi, an agent handling my work
Report | Print
November 20, 2023

Service provided was normal, but tire pressure was very off for each tire. I don’t believe it was checked properly. not ideal for the road trip I had right after. More

by taelorh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
November 18, 2023

Great service and professional team ,Especially Mr Garni sales man was super knowledgeable and helpful to all my needs. More

by awad832
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Garni Aplian sales consultant , Brian Luviano, Elizabeth Ayala
Report | Print
Nov 21, 2023 -

Sterling McCall Toyota responded

It's fantastic to hear that you had a great experience and that Mr. Garni provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

It took much longer than I was told to program a key. Secondly, I asked to get an issue resolved with a dash cam connection to the new phone I have and they pawned the problem off to another department More

by PRadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t even work with those two. So, that’s why the one star. , Brian Luviano, Elizabeth Ayala
Report | Print
Nov 18, 2023 -

PRadd responded

I will never buy a car from your dealership again. And if I can help it I will get the service done at another service department or any other Toyota dealership in Houston. You guys really need to get your act together when it comes to your service department, and how you handle your sales clients. I know you have a business to run, and that it’s a numbers game, but there’s a better way to go about it, and you’re not doing it. I already left you all an honest review on Google and I never heard back, not a word one.

November 14, 2023

Receiption is friendly and set up information very soon, the service is very quick, no need to wait long time. More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Nov 16, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

It’s always a pleasure to bring my car for maintenance here since years ago! It’s very easy to check in and out and quick. Carlos Flores is helpful and knowledgeable about everything; always looking for More

by laura2696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Flores, Brian Luviano, Elizabeth Ayala
Report | Print
Nov 14, 2023 -

Sterling McCall Toyota responded

It's fantastic to hear that you've consistently had a positive experience bringing your car for maintenance at Sterling McCall Toyota for years. The ease of the check-in and check-out process, along with the quick service, contributes to a pleasant experience. We are glad Carlos has been helpful and knowledgeable, always seeking solutions for your needs. Thank you for taking the time to share your positive feedback, and your recommendation is highly appreciated.

November 09, 2023

Thanks for being a place where I can continue to schedule and have maintenance done on my very stalwart Toyota vehicle. More

by rjiibb02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Nov 11, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

1
...
71
72
73
...
101