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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,005 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,005 reviews

December 01, 2023

I’ve always had a great experience at Sterling McCall. The service is quick and exceptional! I’ve been leasing cars from them for decades and will continue to get my vehicle from them. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Dec 02, 2023 -

Sterling McCall Toyota responded

It's wonderful to hear about your consistently great experiences at Sterling McCall Toyota! Quick and exceptional service over the years speaks volumes about our commitment to customer satisfaction. Loyalty, especially over decades, showcases the trust and quality of service you've received. Thank you for your business!

November 30, 2023

I had a great experience working with Mr. S. Adil at Sterling McCall Toyota, Houston when buying a truck on Thanksgiving week. Clear explanation on selection of available car models, options, More

by Nikolay B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salim Adil, Brian Luviano, Elizabeth Ayala
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Dec 01, 2023 -

Sterling McCall Toyota responded

Thank you for choosing Sterling McCall Toyota! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

November 30, 2023

My service advisor Adi is honest, provides excellent customer service and I trust him with my car hands down. A+++++++ More

by annacemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez , Brian Luviano, Elizabeth Ayala
Report | Print
Dec 01, 2023 -

Sterling McCall Toyota responded

It's fantastic to hear that you had a great experience and that Adi provided honest assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Absolutely love the Sterling McCall dealership. I've pretty much been with them since the early 2000's!! More

by Today
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Solorio
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Dec 01, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. Thank you for your loyalty. We look forward to assisting you in the future.

November 28, 2023

The service technician did not communicate. I called multiple times and left a voice mail but they never called me back to answer my questions. I had to call the main line and get a manager. More

by Aly231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon service technician
Report | Print
November 28, 2023

The team knows its job and is helpful, quick solution and to inform thank you More

by sivacioglumert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Brian Luviano, Elizabeth Ayala
Report | Print
Nov 30, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Service technician is awesome and easy to work with. Extremely courteous all the time. I don’t know if I’d continue if he left. More

by Bolson
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Report | Print
Nov 30, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Great service! I was in and out in under an hour. I would highly recommend them More

by Dillonbklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Nov 29, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 25, 2023

Excellent and thorough service. They are also good at communicating before, during, and after service. More

by yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 28, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an excellent and thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

I have a great experienced there today as always. Jose was very helpful and I got out there so quick. The place is always clean and the complimentary coffee tastes really good! Thank you! More

by voltaire_emata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Nov 29, 2023 -

Sterling McCall Toyota responded

It sounds like you had another consistently great experience at Sterling McCall Toyota! Jose's helpfulness and quick service definitely contributed to a positive visit. It's nice to hear that the dealership is always clean and that the complimentary coffee is enjoyable. Thank you for your business!

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