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Sterling McCall Toyota

Houston, TX

4.2
749 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 749 reviews

October 02, 2024

Excellent personal service and professional advice from Rick, is the first time I feel welcome to my car service More

by chamba.gomez57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 26, 2024 -

Sterling McCall Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2024

I just like the evolvement with the times that showcase Toyota cares about the convenience of customers and making things easier to understand what’s going on.. More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Service Advisor off 59 SWFWY
Oct 05, 2024 -

Sterling McCall Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2024

I got my 2015 RAV4 back in 2020 at a side dealership. Though she was in great condition for her age, she needed work done after the first year so I brought her into the service dept! I wasn’t sure what t More

by tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi Diaz
Oct 05, 2024 -

Sterling McCall Toyota responded

Hi Tiffany, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2024

Great Service, Rey the Service Tech was very professional and courteous. Did not try to sell me anything. They honored the warranty on my battery and I was on my way quickly. More

by amerc10400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Qui
Oct 05, 2024 -

Sterling McCall Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2024

They do a good job of keeping you up to date on everything that's being done. More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick howell
Oct 05, 2024 -

Sterling McCall Toyota responded

Hello Blue, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2024

Great customer service! My service tech was knowledgeable and the speed of service was tremendous. More

by Clothman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Oct 05, 2024 -

Sterling McCall Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2024

My car its was ready 7:20am and nobody called me until I went to ask like 9:15am. So 2 hours waiting.. and Nobody called me to gave me my car.. More

by tr3bur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No worth it
Oct 02, 2024 -

Sterling McCall Toyota responded

We’re sorry for the lack of communication and the wait you experienced. Thank you for bringing this to our attention—we’ll make sure to address it with our team to improve our service. Keegan Savell, General Manager ksavell@sterlingmccalltoyota.com

September 28, 2024

Terrible communication MULTIPLE times between salesman, car manager, and finance manager!!! Very upset about this!!! More

by jbowen6565
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giorgis Andreakos, Brian Luviano, Elizabeth Ayala
Oct 02, 2024 -

Sterling McCall Toyota responded

We regret the lack of communication you encountered. Your experience matters, and I’d appreciate the chance to address this. Feel free to reach out to me at ksavell@sterlingmccalltoyota.com. Keegan Savell, General Manager

September 28, 2024

Good information provided , good knowledge on the services and estimated prices also very polite employees More

by armando.ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Oct 02, 2024 -

Sterling McCall Toyota responded

Hi Armando, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2024

Nice place to bring your car and waiting area was clean and welcoming…WiFi connectivity available More

by tmggarner52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Casas, Brian Luviano, Elizabeth Ayala
Oct 02, 2024 -

Sterling McCall Toyota responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

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