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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
936 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 936 reviews

February 04, 2025

They charged me $400 to Inspect the vehicle once the knew I was not going to use the dealership for the repairs. Poor business practices. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest
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Feb 10, 2025 -

Sterling McCall Toyota responded

Hello Jim, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I wanted to review your repair order and what transpired. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line.

February 03, 2025

My 3rd RAV4 maintenance care went well. Good & prompt service of your staff named Jose. More

by coraroasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 07, 2025 -

Sterling McCall Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2025

After having an appointment i had to wait 2 hours and when Advisor told me i will bring the key inside it too another 30 minutes to pay and wait for them to bring my car More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Feb 06, 2025 -

Sterling McCall Toyota responded

Hello Robert, My name is Art Whatley. I am the Service Director at Sterling McCall Toyota. I would like to speak to you about your experience but cannot locate you in our system under the name you have left on the review. Could you please contact me at 713-270-3924 to discuss?

February 01, 2025

The service was friendly and efficient, and they had a fast turnaround time. Thank you! More

by Wallis N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Feb 03, 2025 -

Sterling McCall Toyota responded

Hello Wallis, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2025

Great service and friendly rep. Who went out of his way to made a customer satisfied Thank u More

by vandzungpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Favier, Brian Luviano
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Feb 03, 2025 -

Sterling McCall Toyota responded

Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

Thank you so much Mr Carlos and all other maintenance for your excellent service I really appreciate you all. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Maintenence
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Feb 03, 2025 -

Sterling McCall Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2025

Hannah in service is great. She treated me well, and I trust her to keep my cars in good condition as well as providing me detailed explantations as to what to expect. Thank y More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Duraso
Report | Print
Feb 03, 2025 -

Sterling McCall Toyota responded

Hello Laura, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2025

Good service and immediate attention. Excellent listeners to problem with your vehicle and report to you what’s bean done. More

by Campbellruth8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali, Tech Adviser
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Feb 03, 2025 -

Sterling McCall Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

It was a great experience after buy my vehicle for days. I found something that needed to be corrected and the salesman Pius was on top it and get everything perfectly done. I end up leaving with beautiful More

by tonyfad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Report | Print
Feb 01, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2025

Excellent dealership in Houston TX, employees are very friendly to service customers. I strongly recommend people do business with this dealer. More

by Tomnguyenvn10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Feb 01, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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