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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
1,096 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

March 02, 2024

Great dealership! ! Saul looked after me really well and tried his best to understand my needs and gave me great service. More

by Carlos Mendonca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Hernandez
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Mar 07, 2024 -

Sterling McCall Toyota responded

Thank you for your positive feedback! We're thrilled to hear that Saul provided you with great service and took the time to understand your needs. Our team is dedicated to ensuring our customers have an excellent experience at our dealership. We appreciate your business and look forward to serving you in the future!

March 02, 2024

I was in and out in no time. I knew exactly what I wanted and they had exactly what I had. I got what I wanted and I’m so happy and satisfied with my purchase. More

by lecrejohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Belton
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Mar 07, 2024 -

Sterling McCall Toyota responded

We're delighted to hear that your experience at our dealership was efficient and that you were able to find exactly what you wanted. Customer satisfaction is our top priority, and we're thrilled that you're happy with your purchase. Thank you for choosing our dealership, and we look forward to serving you in the future!

March 01, 2024

Very friendly and clean the workers are noleable explane all the need to solve the car problem More

by Carlos Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
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Mar 06, 2024 -

Sterling McCall Toyota responded

Thank you for sharing your positive experience with us! We're glad to hear that our team was friendly and knowledgeable and took the time to explain the necessary steps to address your car problem. We appreciate your business and look forward to serving you again in the future!

March 01, 2024

Always good and always on time. Very courteous staff and the waiting room and the coffee are super. More

by Rajender.l.panjwani
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Howell
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Mar 07, 2024 -

Sterling McCall Toyota responded

It's wonderful to hear that you consistently have a positive experience with our dealership. Timely and courteous service, along with comfortable amenities like a pleasant waiting room and good coffee, contribute to a satisfying customer experience. Your feedback is valuable!

March 01, 2024

Well organized with professional and dedicated workers. Always receive fast and reliable service at this dealership More

by mozaffari55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan
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Mar 06, 2024 -

Sterling McCall Toyota responded

It's wonderful to hear that you've had positive experiences with the well-organized and dedicated team. Fast and reliable service is certainly a key aspect of a satisfying customer experience. Safe travels!

March 01, 2024

Very professional. I had an oil change, tires were rotated, and fluid check. Less than one hour wait time. More

by sweetsroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
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Mar 03, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 01, 2024

I’ve been coming to get my car serviced here for years and I always book my service with Rey Qui. My RAV4 is in great shape for a 2017 model. More

by Arobinson24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Qui
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Mar 03, 2024 -

Sterling McCall Toyota responded

We're grateful for your continued trust in our service department, and we appreciate your loyalty throughout the years. It's fantastic to hear that Rey has been consistently providing you with excellent service. We value your business and are glad to know your RAV4 is in great shape. We look forward to serving you for many more years to come.

February 29, 2024

Took too long for service. Had to wait 3 hours just for an oil change. More

by krissy515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Luviano, Elizabeth Ayala
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Mar 27, 2024 -

Sterling McCall Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 26, 2024 -

Sterling McCall Toyota responded

I apologize that your recent oil change took longer than expected. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at ksavell@sterlingmccalltoyota.com Keegan Savell General Manager

February 29, 2024

I recommend Agent Edwin solorio as a good agent person could have, he always attends to me well in good manner, kudos to all the teams More

by Rasheedat Tiamiyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin solorio
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Mar 02, 2024 -

Sterling McCall Toyota responded

We appreciate your recommendation and positive feedback regarding Agent Edwin. It's great to hear that he provides excellent service and attends to your needs in a positive manner. We're here to assist you, and we look forward to serving you again in the future.

February 29, 2024

Great service, personal, and they went out of their way to help get me good finance. Second vehicle from Sterling McCall. More

by bobbie.mccathern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Peneloza and Louis my sellman, Brian Luviano, Elizabeth Ayala
Report | Print
Mar 03, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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