Sterling McCall Toyota

Disrespectful I scheduled an appointment on-line with Sterling McCall five days in advance indicating the work that was needed. It was a recall on a 2013 Tacoma. I scheduled an appointment on-line with Sterling McCall five days in advance indicating the work that was needed. It was a recall on a 2013 Tacoma. When I arrived at the appointed time I was told by the rep that they did not have the parts to complete the work. From the time I left home to the time I returned was 1.5hrs. In five days no one in the service dept took three minutes to check to see if they could do the work. They did not even check to see if my VIN was included in the recall beforehand. It was. They showed no respect at all for my time. I am not saying that I will never use them again, but they will be my last choice. I recommend that you do the same if you value your time. More

Excellent service, all around I cannot say enough good things about Sterling McCall Toyota and our salesperson Robert Savala. After being burned by another Toyota dealership we sto I cannot say enough good things about Sterling McCall Toyota and our salesperson Robert Savala. After being burned by another Toyota dealership we stopped in on a whim around 7pm on a Saturday night. I told Robert what I wanted, what I needed the numbers to be, and asked if it was possible. He did some math and worked some magic and hustled for 3 hours to make sure we were happy. Our 2 year old was asleep in the car and he got our trade in appraised with him still in the car (allowing us to stay right next to him the whole time) and then ran back and forth out to the parking lot to talk to us so we didn't have to wake him up. We've bought several cars over the last 10 years and have never had a dealership work so hard for our business and we will definitely keep them in mind when we purchase our next vehicle, as well as recommend them to any of our friends, family, and coworkers who are looking to buy. More

Very happy customer The salesman Mr. Parvaiz and Sales manager Mr. Senad went out of there way to find the car I wanted. Very happy with my purchase. The salesman Mr. Parvaiz and Sales manager Mr. Senad went out of there way to find the car I wanted. Very happy with my purchase. More

My New Camry Great Sales People very professional and knowledgeable, They Made it Easy to purchase my New Camry. I will definitely return to this Dealership and Re Great Sales People very professional and knowledgeable, They Made it Easy to purchase my New Camry. I will definitely return to this Dealership and Recommend it to Family and Friends More

Not competent with the Market price (NEW Vehicles Only) We have inquired about New 2017 Toyota Rav4. We are ready to make the deal but Sales Representative kept on pushing that Customers are Ignorant s a We have inquired about New 2017 Toyota Rav4. We are ready to make the deal but Sales Representative kept on pushing that Customers are Ignorant s and Prices they quote doesn't make sense. (Which is not always true_. So he bought the invoice with Dealers MRSP 26K and after a lengthy discussion adding benefits here and there and tired conversations, came down to 23800$. Next day we went tried another certified dealer and they gave exact Same vehicle internet price for 21, 250$ with same Ad dons (no hurting backs, no lengthy conversation but just Hassle free). I personally would ask you to think twice before committing the price with this dealer especially, You may 99% find better price in the market, especially with Newer Vehicles. This is just my experience & opinion, it varies from person to person. More

Jeff Bemis Attentive service, willingness to make sure you're buying experience all of your needs were met. Sterling McCall needs more employees looking to grow Attentive service, willingness to make sure you're buying experience all of your needs were met. Sterling McCall needs more employees looking to grow in their position as Jeff is. More

Great arxperience with Jeff/Sterling McCall Recently moved to Houston and had planned on getting a new 4-runner as soon as I got settled. I had a friend in town and on Friday night drove through Recently moved to Houston and had planned on getting a new 4-runner as soon as I got settled. I had a friend in town and on Friday night drove through the parking lot on our way to dinner. This really nice sales person was walking in the lot, I put my window down, ask him a few questions, told him I didn't have time now to get into looking, he told me I would look good in one... told him to give me his card and I would get back with him if I decided... he wasn't pushy, very respectful and deliver his card with a smile, I still remember. Well next day I visited another dealership first, which couldn't accomadate my needs, so I contacted Jeff from the business card I had, ask if he had some 2016 4-runners on close out, he answered and I told him I was on my way. Within a few hours, I was driving out with my new 4-runner. What I liked most is he was accomadating, not pushy, and personable with a smile. If your looking for a Toyota go see Jeff at Sterling McCall on Southwest Frwy, More

Pretty great for the service dept The service dept is excellant Luis is awsome I wish there were more employees like him I can usually get an approval when convenient for me The service dept is excellant Luis is awsome I wish there were more employees like him I can usually get an approval when convenient for me More

Good experience John was very nice and helpful. He answered all my questions when I was shopping for my car and was even available to answer questions I had after bu John was very nice and helpful. He answered all my questions when I was shopping for my car and was even available to answer questions I had after buying my car. I also appreciated all the safety tips and how he helped me get familiar with the settings in my car. More

Service Good service took lil time to finish up. Came back with a scratch, but he fixed that too. Overall very good experience with Sterling Mcall Toyota Good service took lil time to finish up. Came back with a scratch, but he fixed that too. Overall very good experience with Sterling Mcall Toyota More