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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
995 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 995 reviews

January 03, 2024

they never keep their promises about estimated service time and the specialist who represented was impolite More

by ercankaraalioglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest
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Jan 04, 2024 -

Sterling McCall Toyota responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Art Whatley the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Keegan Savell, General Manager ksavell@sterlingmccalltoyota.com

December 31, 2023

Fast and friendly service. Let me know everything they were going to do. Tarota top off fluids. Awesome job! More

by Sheshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
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Jan 03, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

Amability, very informative,good ethic work,professional and experienced technicians information on new deals, fast service More

by aggmaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio , Brian Luviano, Elizabeth Ayala
Report | Print
Jan 03, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Service provided as described, no complaint, Mr Rey provided excellent advise, thanks keep it up More

by kiritmehta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Jan 03, 2024 -

Sterling McCall Toyota responded

It's fantastic to hear that you had a great experience and that Mr. Rey provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Very professional and punctual. Took the time to discuss details and called me once the work was completed More

by remistmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Jan 03, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a professional and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

Excelente atención, información adecuada y precios razonables . Tiempo de espera muy aceptable y buen ambiente . More

by aerabogado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Jan 03, 2024 -

Sterling McCall Toyota responded

¡Estamos encantados de saber que tuvo una excelente experiencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

December 29, 2023

Great job. My car runs smoothly. I didn't have an appt but I could resolve my issues fast More

by damaryscarrillo1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
Report | Print
Jan 03, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

This location is close to me ; and service are ok, but the charges are high. More

by formandfunction.alheidari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Casas
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Jan 03, 2024 -

Sterling McCall Toyota responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

December 29, 2023

Great customer service I had with hannah she is one the best. I will come back with her. More

by Grace C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Duraso
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Jan 03, 2024 -

Sterling McCall Toyota responded

It's fantastic to hear that you had a great experience and that Hannah provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

I went without an appointment and the process was to easy, we have 3 toyotas and always have good experience with maintenance. More

by HG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Gus
Report | Print
Dec 30, 2023 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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