Sterling McCall Toyota

Worst experience ever... @ Sterling McCall please excuse my grammar... Internet Sales manager Duy Vo - was Very Rude.. basicly told me go ease where. So i went to Fort Bend and bought 2016 Tun please excuse my grammar... Internet Sales manager Duy Vo - was Very Rude.. basicly told me go ease where. So i went to Fort Bend and bought 2016 Tundra 4x4 . purchase 12/09/2016. Cause Duy was the first to reach out to me so I came to Sterling instead of going elsewhere. When I got there instead of helping me look for the right vehicle for me. He insist I look at the one he pull up. 1st off it was dirty second Truck was Damage with a Dent on the Bumper. I told him i would like to see another one i don't want to buy a new car that has damage on it. Instead of helping me out.. He talk down on me...He told me he sold car like that all the time. I am sorry but if i was to drop 40 to 50k on a car i would like a peace of mind that it's new and not damage. Than he told me well thank you and goodbye Kevin.. I was shock... Instead of asking would like me to see what else i have. So I Call my brother he was like go down to Fort Bend since i was in the area. Drove to Fort Bend Toyota. They did not have the truck i want in stock. But they said they can get it in next day.. I was like Done. Even tho Fort Bend is sister Dealership with Sterling McCall their services is allot better. I honestly hope Duy treat other clients better than he did me. McCall leave a very bad experiences.. I do not wish this experience on any other looking to purchase a vehicle. More

This dealership gave me a great experience This is the second time I purchased a vehicle. My first experience was horrible. This dealer (at a different location) sold me a car that was not clea This is the second time I purchased a vehicle. My first experience was horrible. This dealer (at a different location) sold me a car that was not clean or detailed, he overcharged me, and I started having major issues a year later. There were so many red flags but I ignored them because I really needed a car, and this dealer just wanted his commission. So when I was shopping for a newer vehicle I was afraid of someone taking advantage of me. I went to Sterling McCall Toyota and went to Salim Adil because my boss recommended me to him. This man is heaven sent. He was so sweet, and he ACTUALLY cared about my need for a vehicle and he WORKED with me and he made it happen. He is an awesome dealer. He's got some major blessings coming his way, he is that amazing. I recommend this guy 10000%! More

Great experience. I recently purchased a Toyota Highlander. The most amazing part of the entire experience was the salesman, Salim Adil. The whole process went smoothly I recently purchased a Toyota Highlander. The most amazing part of the entire experience was the salesman, Salim Adil. The whole process went smoothly. I didn't have to deal with some one who gives you half attention or leaves you waiting while he/she runs back and forth between customers and sales managers. Mr. Salim came across as a very straightforward and honest person. He gave his full attention, answered all my questions, educated me about the pricing and completed the deal in very short time. Full marks. More

Great experience buying 2016 Tacoma I was in the market for a 2016 Tacoma. I had visited 3 other dealerships in the Houston area, and my goal was to get the exact options I wanted, at t I was in the market for a 2016 Tacoma. I had visited 3 other dealerships in the Houston area, and my goal was to get the exact options I wanted, at the best price I could get, and I would be willing to wait for it to be built at the factory. After some disappointing experiences at other dealerships (dealerships not willing to sell below MSRP, not willing to place the special order, or just outright incompetent), I found Salim Adil at Sterling McCall. Salim was soft-spoken, patient, and knowledgeable, which was a refreshing change compared to some other flashy, fast-talking salesmen I had been dealing with previously. Since I went in knowing exactly what I wanted, we negotiated the price, and Salim placed the special order to my exact specs. Salim had warned me that a special order like this could force me to wait 8-12 weeks for the truck to arrive, so I was pleasantly surprised to get a call from Salim just a week later informing me that an identical truck(but different color) would be arriving in 10 days if I wanted it. I went for it. The truck came in as planned, and it was immediately placed in the "sold" lot so no one could drive it. When I came to sign the papers, the price was what we had previously agreed to, so there was no negotiating required. Financing was also quick and painless. The sweet young lady who took care of us (forgot her name) was very pleasant to talk to, and she ended up giving an even better rate than what I was offered from my bank - another pleasant surprise. Anyway, I had a terrific experience. I recommend anyone who's in the market for a new Toyota talk to Salim Adil at Sterling McCall. More

Very Good Experience with Salim Adil I had a very good experience with internet salesman Salim Adil at Sterling McCall. I bought a new 4runner from him. I knew exactly what vehicle I want I had a very good experience with internet salesman Salim Adil at Sterling McCall. I bought a new 4runner from him. I knew exactly what vehicle I wanted. I checked their inventory on both Autotrader and their website to ensure they had the exact vehicle in stock. I then called the internet department and got Salim on the phone. I gave him the vehicle number and he verified that the vehicle was available. I informed him I was shopping the car at 2 other dealers and asked him to send me a quote via email. The quote arrived in about 30 minutes, and by the end of the day I called him and asked for a test drive the next morning. He met me, I drove the car, and I bought the 4runner that morning. Salim was very professional. The interaction was pleasant, with no nonsense, and their price was fair. Any shenanigans whatsoever and I would have simply walked away. When I picked up the vehicle, there was a small scratch on the hood, so Salim and I drove the vehicle around to their prep area and a nice fella quickly polished it out for me. So in summary I had a very good overall experience. More

Salim Adil was the BEST!!! Salim Adil was so helpful throughout the process of our new car purchase. He educated us on leasing the car which was so very helpful. We felt really Salim Adil was so helpful throughout the process of our new car purchase. He educated us on leasing the car which was so very helpful. We felt really comfortable with his service and will definitely return to him next time we purchase Toyota car. More

Mr. Shahid Usmani-Wonderful Sales Person! Mr. Shahid Usmani, the new car sales director, I have to say is a very valuable asset that Sterling McCall Toyota has. He is very helpful, knowledgeab Mr. Shahid Usmani, the new car sales director, I have to say is a very valuable asset that Sterling McCall Toyota has. He is very helpful, knowledgeable, friendly and an honest person. Ever since 2013, I have only been coming to sterling McCall Toyota because of his service and helpfulness. In 2013, he helped me through the whole process of leasing my first car ever, which was a Camry, and made the whole process simple and easy. Before coming to the dealer, I was confused about the leasing process and was worried about not getting the perfect car and deal. However, due to Mr. Shahid Usmani's excellent guidance, all my worries were gone in a matter of few minutes and I happily drove-off with my first, brand-new car and was stress-free. I only being a teenager then, received so much attention from him. If he can deal with a teenager, he can deal with anyone in an excellent manner. He is definitely one of a kind of person. In July of 2015, I came to him again to lease my second car, and again was met with his usual, relentless helpfulness, expertise and professionalism. He absolutely adheres to sterling McCall's slogan: "A commitment To Excellence." I will recommend all my friends and family to get their cars from Sterling McCall Toyota because of Mr. Shahid Usmani. More

Wonderful experience :) It was an amazing experience when I bought my new car at this dealership, I inquired about an offer on the website and was reached with lightning spee It was an amazing experience when I bought my new car at this dealership, I inquired about an offer on the website and was reached with lightning speed by Mr. Salim Adil, who helped me through out the closing process of my 2015 vehicle. He was able to find me exactly the vehicle I wanted along with the payments I wanted to set. The best part was the experience with the F&I staff member. He made the final step very quick and easy to understand. Sterling McCall Toyota has an outstanding staff and I shall definitely recommend anyone I know to go see Salim if they're looking for a new Toyota. More

my experience It was a wonderful experience overall, i got the car i wanted (corolla) and that too with in my price range. The staff is also very diverse and pleasa It was a wonderful experience overall, i got the car i wanted (corolla) and that too with in my price range. The staff is also very diverse and pleasant.Everyone was were helpful even the people is high ranks. The waiting time was pretty short. Financing department was also very understanding. I totally recommend this place. What is better than getting 0% interest for five years? Salesman Mohammad Junaid and Sr. Consultant Shahid Usmani both were very friendly and helpful. More

Burt Mann at Sterling McCall is the man! I wanted a new Toyota RAV4 so a family friend recommended I talk to Mr. Bert Mann. My friend told me that Mr. Mann was a straight shooter and that he I wanted a new Toyota RAV4 so a family friend recommended I talk to Mr. Bert Mann. My friend told me that Mr. Mann was a straight shooter and that he did not play the typical salesman games. I'd visited many dealerships during the week and was tired of playing their games. Normally you hold some information close to your vest so that the salesmen don't have the upper advantage but I was told that I could trust Mr. Mann and he would not take advantage of me. My friend was right. I took a chance and told Mr. Mann exactly what I was willing to spend monthly, what my credit score was, and how much my trade in was worth. He pulled up the numbers for the car I wanted and presented me with an out-the-door price including TTL, destination, etc that was far below the best price any other dealership had offered. The car I wanted was not in stock and needed to be ordered. At other dealerships they would push me towards the higher end models instead of focusing on attaining the model I wanted. Mr. Mann never pushed me towards a more expensive model. He ordered my car and told me when I could pick it up. When I arrived to take delivery it was exactly as I wanted. The price had not changed and he didn't push me to buy any upgrades. I drove home happy! If you want to play games and end up with a headache go to Fred Haas Toyota. If you want the best price without haggling and no dealer shenanigans then call Bert Mann at Sterling McCall Toyota! More