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Sterling McCall Toyota

Houston, TX

4.2
751 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 751 reviews

June 12, 2023

I have been with you since I purchase it via Victor Yugo. Since then I always have it serviced there as well. More

by haavedillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Charles
Jun 12, 2023 -

haavedillo responded

Well done

June 10, 2023

WOW! I wanted to purchase a Camry SE, and had had a poor experience at another dealership. I talked to Gordon at Sterling McCall, and decided to take my o More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon ?, Mike Wolf, Brian Luviano
Jun 15, 2023 -

Sterling McCall Toyota responded

Thank you for your positive review, Jim! We appreciate your business.

June 09, 2023

Great Service over 4 different lease cars. My salesman is Michael Wolf and he was always professional yet personable. Hamsa in Finance was good at communicating all its details. The service More

by Jorge
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wolf
Jun 15, 2023 -

Sterling McCall Toyota responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 08, 2023

I was at the Toyota to do my oil change and they should do the multi inspection service and I had the light of low pressure tire and didn't even checked the tires. I went inside and they told me to drive i More

by Urquilla-sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose portillo
Jun 08, 2023 -

Sterling McCall Toyota responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Stephen Wallace Customer Relations Liaison-Service 713-270-3720 swallace@sterlingmccalltoyota.com

Jun 08, 2023 -

Urquilla-sandra responded

Thank you for your response, I try to call paul Krenzer at 7132703708 and did not answer, on his answering machine was another number that i also called 713 270 3924 and did not answer either i been a toyota costumer for more than 15 years and never had this problem before

June 07, 2023

Very good team between Mr. Garni and Mr. Jonathan Matos , I bought 3 Toyota within 2 monthes time More

by bechara.fady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garni and Jonathan Matos
Jun 10, 2023 -

Sterling McCall Toyota responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 07, 2023

There is a guy by the name of Gus at the service department. He is very nice and courteous. I only ask for him when I come to Sterling Mccall. My 2005 Toyota Solara Convertible picks up faster after More

by Jiggerman456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
Jun 10, 2023 -

Sterling McCall Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 06, 2023

I took my car for the two year maintenance and the guy that help me didn’t tell me that it was expired, by the time I had to checked out I was charged $200.00 dollars. He wasn’t honest from the beginning More

by Nidia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adi
Jun 08, 2023 -

Sterling McCall Toyota responded

Thank you for bringing this to my attention. I apologize for what you encountered with your service visit. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Stephen Wallace Customer Relations Liaison-Service Sterling McCall Toyota (o) 713-270-3720 swallace@sterlingmccalltoyota.com

June 06, 2023

Sterling McCall Toyota keeps earning my trust every time I visit. They’re simply the best! More

by goodluck.favor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan Lehr
Jun 10, 2023 -

Sterling McCall Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2023

Bought my 10 yr old RAV4 from this dealership, and I've never been sorry. I continue to bring it here for service bc they always do their best to book me when it's convenient for ME! Love that. Their assoc More

by Happy Camper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(Service) Bryan, Gus, Hannah; Payment Dep't
Jun 10, 2023 -

Sterling McCall Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 03, 2023

My tech was very helpful and concerned about my issue. Prompt and very reasonable wait time. Checked everything carefully as I told him I would be taking trip. Always get good service here. More

by margaretcrawford1ladybug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jun 07, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

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