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Sterling McCall Toyota

Houston, TX

4.2
995 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 995 reviews

January 30, 2024

Excellent job. Professional background, it was a quick maintenance check work and inspection for the car 🚗 More

by deeptikatya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo , Brian Luviano, Elizabeth Ayala
Feb 01, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 28, 2024

Arrived early for appointment. Taken immediately. Finished in less than 30 minutes. Great customer service. More

by kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Jan 30, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 28, 2024

They are efficient. Was not happy that I had to point out that I had a warranty. Staff were friendly and helpful. Would like to see some teabags in the waiting room as I More

by Chgobrd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano
Jan 31, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 28, 2024

Detail explanation about the car i bought. Friendly sales and the accountant very helpfull about finance More

by meb-1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Jan 30, 2024 -

Sterling McCall Toyota responded

We're glad to hear that you received a detailed explanation about the car you bought and that our sales team was friendly. It's also great to know that the accountant was helpful with the finance aspect. Thank you for choosing us!

January 26, 2024

When I first got there I waited for 5 minutes for Pedro to finally release I was there and I was the ones there waiting, and Jose was super nice when he delivered my car. Workers like Jose are the reason w More

by Gaby.renoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, José Castro
Jan 31, 2024 -

Sterling McCall Toyota responded

Thank you for sharing your experience. We're glad to hear that Jose's service made a positive impact on your visit. We appreciate your feedback and look forward to serving you again at Toyota!

January 25, 2024

My experience was very good, I would recommend them again, thank you for the good service. More

by Texas2012houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Jan 26, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 25, 2024

Excellent service and friendly staff. I would recommend this dealership to everyone. My car was repaired in few minutes. More

by Vyas.jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Jan 26, 2024 -

Sterling McCall Toyota responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 24, 2024

I waited three hours in the lobby for an oil change they made me spend more time at the dealership in the lobby because I did not respond to a text while I was waiting in the lobby for my car More

by Nakedprey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole dealership, Brian Luviano, Elizabeth Ayala
Apr 04, 2024 -

Sterling McCall Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 27, 2024 -

Sterling McCall Toyota responded

Thank you for bringing this to my attention. I apologize that your recent service visit took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Keegan Savell General Manager ksavell@sterlingmccalltoyota.com

January 24, 2024

So I am a recent college graduate and during COVID, i did the worst thing - got a credit card and didn't pay it off. Needed fast cash obvi w/o thinking if the consequences. So my credit score plummeted cuz I More

by Ravyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahat Islam
Jan 30, 2024 -

Sterling McCall Toyota responded

We appreciate you sharing your experience, and it's great to hear that Rahat, your car salesman, worked with you to find the best deal. It's fantastic that he was honest and genuinely cared about ensuring you got the best car within your budget. Congratulations on your recent graduation, and we're glad Rahat made the car-buying process a positive one for you. We look forward to serving you in the future!

January 23, 2024

Good service the technician know what type of oil needs They check all liquids levels More

by Jcarlosc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Jan 25, 2024 -

Sterling McCall Toyota responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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