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Sterling McCall Toyota

Houston, TX

Overview
Reviews
Vehicles
4.2
752 Reviews
Call Dealership (713) 270-3900

9400 Southwest Freeway

Houston, TX

77074

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Showing 752 reviews

July 27, 2023

Professional staff and got the work done quickly. Able to get the time slot that I wanted. More

by diana4711
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
Report | Print
Jul 27, 2023 -

diana4711 responded

Professional staff and got the work done quickly. Able to get the time slot that I wanted.

July 27, 2023

I got assistance right away. Jose was a cool person and help me get the perfect car. Exactly what I was looking for. Thanks Jose and sorry I can't remember the financial represen More

by luisaguilar86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Munoz, financial representative , Brian Luviano, Elizabeth Ayala
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Jul 30, 2023 -

Sterling McCall Toyota responded

We appreciate your positive review about your recent experience with us! Congratulations on your new vehicle.

July 27, 2023

Warranty info should be added in system. Dealership should act as expert in warranty transactions More

by SHEHZAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Sep 05, 2023 -

Sterling McCall Toyota responded

Thank you for your feedback about your warranty information because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Paul Krenzer Aftersales Director pkrenzer@sterlingmccalltoyota.com

July 25, 2023

Service personnel súper profesional, waiting time less than what expected thank you! Keep up the good work!! More

by seanpatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t name
Report | Print
Jul 28, 2023 -

Sterling McCall Toyota responded

Thank you; we appreciate your feedback!

July 25, 2023

Fast service with minimal waiting. Will honor all coupons presented without questioning dates. If you can tolerate the SW Frwy to get there, a wonderful place to consider. More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard “Rick” Howell, Brian Luviano, Elizabeth Ayala
Report | Print
Jul 28, 2023 -

Sterling McCall Toyota responded

We appreciate your positive review about your recent experience with us!

July 24, 2023

I was highly disappointed with the service provided to me. It took the dealership to took more than 3 hours to complete state inspection and remove one nail from rare tyre. Staff behavior was rude and ind More

by farid ghori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
July 21, 2023

Very well taken care of by Brian! Other staff were attentive also. Asking me if I needed help while I was wandering around ; ) More

by cabaez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Report | Print
Aug 02, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Great service special from Nilson Flores he make sure all my car problems where done right he's really professional More

by zapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson Flores , Brian Luviano, Elizabeth Ayala
Report | Print
Jul 19, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Rigo is the best! Coming to buy my next car with him! Family friend man! More

by aliciaonichev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigo
Report | Print
Jul 19, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 15, 2023

Got my 2008 Tundra serviced today Mr. Nilson is a excellent service Assistant. My truck runs like new More

by montiel_magaly
Recommend Dealer
Yes
Employees Worked With
Nilson Flores
Report | Print
Jul 19, 2023 -

Sterling McCall Toyota responded

Thank you for your kind words for our staff, we appreciate it!

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