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Sterling McCall Toyota

Houston, TX

4.2
936 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 936 reviews

February 11, 2025

The dealership is very automated from scheduling service appointments to tracking progress of the service being requested. The Uber service is a vast improvement over Courtesy Car service they used to cust More

by bjmcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 13, 2025 -

Sterling McCall Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2025

The warranty service went very well from check in to a timely conclusion. I waited, and they kept men informed all the way. Thanks More

by Jmfmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barraga, did an excellent job getting the work done and me out timely.
Feb 17, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2025

Great service,great price, timely and very courteous. I recommend to anyone looking g for service or car buying. Thank you guys. More

by garnepudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 12, 2025 -

Sterling McCall Toyota responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Toyota. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

Staff need to communicate more with their customers while vehicle is been serviced sending messages is not enough when a person explain it’s better More

by Jleslene
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jean
Feb 13, 2025 -

Sterling McCall Toyota responded

Hello Jeslene, My name is Art Whatley and I am the Service Director and Sterling McCall Toyota. I apologize that your experience was not satisfactory. I have tried to locate your information in our database so that I could contact you but am unable to locate it with the name you responded with. Could you please contact me so we can discuss further? I would appreciate hearing from you. 713-270-3924 is my direct line. Regards, Art Whatley Service Director

February 06, 2025

Exceptional Service for My Toyota Tacoma! ** I recently took my Toyota Tacoma in for maintenance, and I couldn’t be happier with the experience! From the moment I arrived, the staff greeted More

by texaschicano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Villafranco
Feb 10, 2025 -

Sterling McCall Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2025

Hugo is my new ast-mgr after Louise left. Needed my emissions test. Called him at 9:00am asked if he could get me in and out. He said yes. Was in and out in 30 minutes. That's the type of se More

by mike.captain101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez
Feb 11, 2025 -

Sterling McCall Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2025

attentive listens courtious consistent host x x x x x x x x x x x More

by hansengj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Zelaya
Feb 11, 2025 -

Sterling McCall Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 05, 2025

Wonderful service. Taken care of everything. Very helpful staff. Told me as well for future recommendations. Thank you. More

by kjbhakta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos. Sorry I forgot his last name. , Brian Luviano, Elizabeth Ayala
Feb 07, 2025 -

Sterling McCall Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

Muy buena atención y un trabajo excelente,se los recomiendo, gracias por todas las atenciones, volveré a visitarlos More

by maseirab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Luviano, Elizabeth Ayala
Feb 07, 2025 -

Sterling McCall Toyota responded

Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! Siempre estaremos encantados de ayudarle si surge algo más. ¡Cuidarse!

February 04, 2025

Great service - friendly, patient, helpfully, kindly. I highly recommend. Thank you so much for your support! More

by Janezhao168
Service Communication
Recommend Dealer
Yes
Employees Worked With
APO, Michael Montana
Feb 07, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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