Sterling McCall Toyota

Services - where I took my vehicle for most of maintenance work. Usually they are fairly efficient. Maybe the remodeling has exerted some impact on that efficiency. Longer wait. The app to approve maintenance work. Usually they are fairly efficient. Maybe the remodeling has exerted some impact on that efficiency. Longer wait. The app to approve services involves using personal devices. My advisor took care of an issue due to miscommunication in recent visit, with calmness and good attitude, I give them, advisor and the management a thumbs up. More

Good service. They were very thorough on what my car needed and gave me a print out as well. They were very thorough on what my car needed and gave me a print out as well. More

Great customer service and easy to book for maintenance. Very enjoyed to purchase vehicle here! Very enjoyed to purchase vehicle here! More

Too much wait time. Was there for over 4 hours to buy a car I already knew I wanted Was there for over 4 hours to buy a car I already knew I wanted More

Poor communication from James Chatman. Make me wait for about 4 hrs in the waiting area just to tell me they didn’t have the parts in stock to change my truck break pads, after requesting Make me wait for about 4 hrs in the waiting area just to tell me they didn’t have the parts in stock to change my truck break pads, after requesting for updates at different times. Didn’t offer an option to make it right, just sorry! More

I went to oil change there. They change oil no problem and they also did inspection They send me the link and suggestion about tire repair but my car is also warning engine requi They change oil no problem and they also did inspection They send me the link and suggestion about tire repair but my car is also warning engine required maintenance and nobody mention about that.Also i send text messages to the person this maintenance require warning related your suggestion?No answer yet. More

Bryan Lehr again as always provided excellent service. He displayed gratitude for stopping by, advised about current and future maintenances. He displayed gratitude for stopping by, advised about current and future maintenances. More

I waited nearly a half hour for my assigned service advisor to get to me to check me in. The online status tracker was not kept up to date. They didn’t wash the car, which my Subaru dealers did routi advisor to get to me to check me in. The online status tracker was not kept up to date. They didn’t wash the car, which my Subaru dealers did routinely. More

Good quick service always a delight to have Jean Zelaya help me out so I can get what I need help me out so I can get what I need More

The dealership is in the middle of upgrading so everything is out of place. They had to order my part from out of town. It took little longer than expected. The service writer Hugo was most helpfu everything is out of place. They had to order my part from out of town. It took little longer than expected. The service writer Hugo was most helpful and kept me updated with everything. Thank you Hugo. More